CSR

Harley-Davidson · NHTSA safety record

2010 Harley-Davidson FLHX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

24

Complaints

0

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2010 Harley-Davidson FLHX have filed 24 safety complaints with NHTSA between October 2010 and September 2024. The most complained-about system is the brakes, named in 12 of them (50%). The typical failure was reported at 22,501 miles, the median across the 22 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

SERVICE BRAKES, HYDRAULIC:FLUID

18V076000 · January 29, 2018

The defect
Harley-Davidson Motor Company (Harley-Davidson) is recalling all 2008-2011 Touring, CVO Touring and VSRC motorcycles equipped with anti-lock brakes (ABS), including Road King (FLHR), Road King Police (EFI) (FLHP), Road King Police (EFI) (FLHPE), Electra Glide Standard Police (EFI) (FLHTP), Electra Glide Classic (EFI) (FLHTC), Electra Glide Ultra Classic (EFI) (FLHTCU) and Street Glide (EFI) (FLHX), 2008 VROD (VRSCAWA), CVO Road King 4 (FLHRSE4), Night Rod (VRSCDA), CVO Ultra Classic 3 (FLHTCUSE3), Night Rod Special (VRSCDXA), 2008-2010 Road King Classic (EFI) (FLHRC), 2008-2009 Road Glide (EFI) (FLTR) and Electra Glide Standard (EFI) (FLHT), 2009-2010 V-Rod (VRSCAW), 2009 CVO Ultra Classic (FLHTCUSE4) and CVO Road Glide 3 (FLTRSE3), 2009-2011 Night Rod Special (VRSCDX) and V-Rod Muscle (VRSCF), 2010 CVO Ultra Classic 5 (FLHTCUSE5) and CVO Street Glide (FLHXSE), 2010-2011 Electra Glide Ultra Limited (FLHTK) and Road Glide Custom (FLTRX), 2011 Road Glide Ultra 103 (FLTRU103), Street Glide 103 (FLHX103), Road King Classic 103 (FLHRC103), CVO Ultra Classic 6 (FLHTCUSE6), CVO Road Glide Ultra (FLTRUSE), Road Glide Custom 103 (FLTRX103), and CVO Street Glide 2 (FLHXSE2) motorcycles. Deposits may form on components within the brake system if the DOT 4 brake fluid is not replaced for a prolonged period of time beyond the 2-year maintenance schedule specified in the Owner’s Manual.
The risk
These deposits may cause a valve within the ABS Hydraulic Control Unit to stick, reducing braking ability and increasing the risk of a crash.
The remedy
Harley-Davidson will notify owners, and dealers will flush the entire brake system with new Platinum Label DOT 4 brake fluid, free of charge. The recall began on February 14, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0171.

Harley-Davidson Motor Company · up to 174,636 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

11V506000 · October 19, 2011

The defect
HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009-2012 TOURING, CVO TOURING AND TRIKE VEHICLES MANUFACTURED FROM JUNE 6, 2008, THROUGH SEPTEMBER 16, 2011. SEE THE ABOVE LIST FOR THE MODELS INCLUDED IN THE RECALL. THE REAR BRAKE LIGHT SWITCH MAY BE EXPOSED TO EXCESSIVE HEAT FROM THE EXHAUST SYSTEM.
The risk
THE EXCESSIVE HEAT MAY CAUSE THE SWITCH TO NOT ACTIVATE THE BRAKE LAMP OR ACTIVATE THE BRAKE LAMP WHEN NO BRAKE IS APPLIED AND/OR CAUSE A BRAKE FLUID LEAK AT THE BRAKE LIGHT SWITCH, AFFECTING REAR BRAKE PERFORMANCE. EITHER CONDITION MAY INCREASE THE RISK OF A CRASH.
The remedy
HARLEY-DAVIDSON WILL NOTIFY OWNERS, AND DEALERS WILL A INSTALL A REAR BRAKE LIGHT SWITCH KIT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 31, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

HARLEY-DAVIDSON MOTOR COMPANY · up to 250,757 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

09V457000 · December 1, 2009

The defect
HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 TOURING FAMILY MOTORCYCLES, INCLUDING CVO TOURING AND TRIKE PRODUCTS, MANUFACTURED FROM JUNE 6, 2008 THROUGH NOVEMBER 19, 2009. THE FRONT FUEL TANK MOUNTS MAY DISTORT IN REACTION TO SEVERE FRAME DAMAGE FROM A FRONTAL COLLISION. THIS CONDITION MAY CAUSE A FUEL LEAK AT THE WELD OF THE FRONT BRACKET TO THE TUNNEL.
The risk
A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE, WHICH COULD LEAD TO INJURY OR DEATH TO THE RIDER.
The remedy
DEALERS WILL INSTALL A LEFT AND RIGHT BRACE, WHICH ARE INTENDED TO REDUCE FRONT MOUNT DISTORTION DURING CERTAIN CRASH CONDITIONS. THIS REPAIR WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 11, 2009. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

HARLEY-DAVIDSON MOTOR COMPANY · up to 111,569 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Sudden Brake Failure - Motorcycle

PE16009

Closed preliminary evaluation · opened July 6, 2016 · closed April 23, 2018 · led to recall 18V076000

the hydraulic brakes

The Office of Defects Investigation (ODI) opened this investigation in July 2016 based on forty-three (43) Vehicle Owner Questionnaires (VOQ).During the course of this investigation ODI received a total of 145 VOQs related to the alleged defect on the subject motorcycles.Owners allege they experience a sudden and complete loss of brakes on one or both wheels.To better understand the cause of the braking issue on the subject motorcycles, ODI requested NHTSA's Vehicle Research and Test Center (VRTC) conduct inspections and testing of affected vehicle braking systems.Through its work, VRTC determined that deposits were forming on the valves in the Hydraulic Control Unit (HCU) of the Antilock Braking System (ABS). These deposits could prevent the proper function of the HCU and render the brakes ineffective.To understand why deposits were forming in the HCU, Harley Davidson completed an analysis of the Dow 460 brake fluid used as original equipment on the subject motorcycles and determined that it had stability issues if left in the brake system for an extended period of time.Harley Davidson found that if a brake fluid flush was not conducted as outlined in the owner?s manual for the motorcycles, and was left in the system for a period of time beyond their recommendation; deposits could form in the HCU.Through further testing, Harley Davidson identified an alternate, commercially available, brake fluid that did not have the same stability issues as the original fluid and could stop the proliferation of any current brake system deposits.ODI sent Information Request (IR) letters to Harley Davidson and Dow Chemical (the supplier of the brake fluid on the subject motorcycles) to collect information about the subject bikes and the alleged defect.Harley Davidson responded in full on Sept 30, 2016 and Dow responded with a confidential submission on October 25, 2017.ODI analyzed the information contained in both IR responses and concluded that motorcycles manufactured during Model Years (MY) 2008, 2009, 2010, and 2011 were failing at a rate greater than their peers.Based on this analysis and the brake fluid study conducted by Harley Davidson, a group of motorcycles was identified that were potentially affected by the instability of the original brake fluid.2008 marked the introduction of ABS on Harley Davidson motorcycles and a change in the Dow 460 brake fluid used in the 2012 MY vehicles provided the bases for the scope of the affected population.With recall action 18V-076 taken by Harley Davidson this investigation is closed as further use of agency resources does not appear to be warranted.The ODI reports cited above can be reviewed at: https://www.nhtsa.gov/ using the complaint identification numbers attached to this resume.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 24.

SERVICE BRAKES 12 50%
ELECTRICAL SYSTEM 6 25%
ENGINE 4 17%
VEHICLE SPEED CONTROL 4 17%
FUEL/PROPULSION SYSTEM 2 8%
EXTERIOR LIGHTING 1 4%
FUEL SYSTEM, GASOLINE 1 4%
POWER TRAIN 1 4%
STEERING 1 4%
WHEELS 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 6.

2010 2014 2024
2010 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · 16,000 miles

HARLEY DAVIDSON HAS DONE A VOLUNTEER RECALL ON THE ABS BRAKE SYSTEM ONLY OFFERING TO REPLACE BRAKE FLUID. UNFORTUNATELY DUE TO TYPE OF BRAKE FLUID USED THE PROBLEM HAS CAUSED THE ABS HYDRAULIC CONTROL UNIT (HCU) TO FAIL AND LOCK UP RESULTING IN LOSS OF BRAKES FRONT OR BACK OR BOTH. THIS RESULTS IN LOSS OF STOPPING ABILITY AND SAFE OPERATION. HARLEY DAVIDSON NEEDS TO ADDRESS THE REAL SAFETY ISSUE THAT IS THE END RESULT OF USING POOR QUALITY BRAKE FLUID AND REPAIR REPLACE ABS HYDRAULIC CONTROL UNIT (HCU) WITH UPDATED COMPONENTS. IN MY CASE I HAVE COMPLETE LOST THE USE OF MY FRONT BRAKES, THE BRAKE HANDLE IS IMPOSSIBLE TO SQUEEZE AND RESULTS IN SIGNIFICANTLY REDUCED STOPPING ABILITY. MY BRAKE

NHTSA complaint 11092791, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Front Brakes do not work. I can not operate brake lever will not pull in, brakes have been service to manufacture recommendations, Rear brakes work, the front brake has failed in ABS unit and failed not working.

NHTSA complaint 11612138. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

22,002 miles

THE THROTTLE BY WIRE CONNECTOR HOOKS IN BEHIND THE BREATHER. DUE TO THE HARD TURN OF THE CONNECTOR GOING INTO THE PLUG IT BENDS THE WIRES RESULTING IN THEM BREAKING OVER TIME. THIS CAUSES THE MOTORCYCLE TO LOSE THROTTLE AND GO INTO LIMP MODE CAUSING ME TO VERY CLOSELY COME TO GETTING RUN OVER ON THE HIGHWAY. IT HAPPENED MULTIPLE TIMES ON THE HIGHWAY, TURNING. AND ON CITY STREETS.

NHTSA complaint 11382745. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

18,000 miles

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON STREET GLIDE (FLHX). THE CONTACT STATED THAT AFTER THE BRAKE FLUID WAS PURGED, THE BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BUMPUS HARLEY-DAVIDSON OF JACKSON (326 CARRIAGE HOUSE DRIVE, JACKSON, TN 38305, (731) 248-0091) WHERE IT WAS DETERMINED THAT THE BRAKE FLUID NEEDED TO BE CHANGED EVERY TWO YEARS. IF NOT, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 18,000.

NHTSA complaint 11219330. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

23,000 miles

TL* THE CONTACT OWNS A 2010 HARLEY- DAVIDSON FLHX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ABS SYSTEM FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE REAR BRAKES FAILED TO OPERATE. THE CONTACT STATED THAT THE FRONT BRAKES WAS ENGAGED TO GET THE MOTORCYCLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

NHTSA complaint 11144015. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

30,000 miles

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHX. THE CONTACT STATED THAT THE THROTTLE CONTROL ACTUATOR/INDUCTION MODULE FRACTURED INTERNALLY ON TWO OCCASIONS. THE CONTACT STATED THAT THE COMPONENT WAS NOT STRUCTURALLY SOUND. IN ADDITION, WHILE MAKING A LEFT TURN, THE PART FAILED AGAIN AND HAD TO BE REPLACED. AN UNKNOWN DEALER REPLACED THE PART TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE DEALER REPLACE THE PART. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA complaint 11122932. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

24,000 miles

HARLEY DAVIDSON HAS ISSUED A RECALL FOR THE BRAKE FLUID ON SELECT TOURING MODELS OF WHICH I OWN. UNFORTUNATELY THEIR INFERIOR BRAKE FLUIDE CAUSED MY FRONT BRAKES TO LOCK UP AND BECOME UNUSABLE, THE ABS HYDRAULIC CONTROL MODULE FAILED DUE TO THE BRAKE FLUID. IN AN ATTEMPT TO REPAIR THE ISSUE, I ORDERED A NEW HYDRAULIC MODULE. HARLEY DAVIDSON REFUSES TO SHIP THE PART WHICH HAS BASICALLY CAUSED MY BIKE TO BECOME A BIG BRICK IN MY GARAGE BECAUSE ITS UNRIDEABLE. I HAVE PAID FOR THE PART THAT WAS DESTROYED BY INFERIOR PARTS AND FLUIDS BUT AM UNABLE TO RECEIVE THE PURCHASED ITEMS.

NHTSA complaint 11102156. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Harley-Davidson FLHX

Model year Complaints Recalls Deaths
2024 10 2
2018 8 1
2014 8 5
2012 16 1
2011 18 2

Other 2010 Harley-Davidson models

Every Harley-Davidson on this site — 32 vehicles, 96 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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