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Lexus · NHTSA safety record

2014 Lexus LS460

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

1

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2014 Lexus LS460 have filed 8 safety complaints with NHTSA between June 2016 and October 2020. The most complained-about system is the brakes, named in 4 of them (50%). The typical failure was reported at 30,306 miles, the median across the 7 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V012000 · January 13, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Toyota Motor Engineering & Manufacturing · up to 1,830,752 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

SERVICE BRAKES 4 50%
ELECTRICAL SYSTEM 2 25%
VEHICLE SPEED CONTROL 2 25%
FORWARD COLLISION AVOIDANCE 1 13%
STRUCTURE 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 4.

2016 2020
2016 to 2020

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

fire · 30,306 miles

TL* THE CONTACT OWNS A 2014 LEXUS LS460. WHILE DRIVING APPROXIMATELY 30 MPH, A BURNT ODOR DEVELOPED INSIDE THE CABIN OF THE VEHICLE. THE CONTACT DID NOT KNOW THE ORIGIN OF THE ODOR. THE CONTACT NOTICED SMOKE COMING FROM THE PASSENGER SIDE DOOR PANEL NEAR THE LOCATION OF THE COURTESY LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT NO DEFECTS WERE FOUND THAT MAY HAVE CAUSED THE SMALL FIRE AROUND THE LIGHT, WHICH DAMAGED THE LEATHER ON THE DOOR PANEL. THE MANUFACTURER SENT A FIELD INVESTIGATOR WHO DETERMINED THAT THERE WERE NO WORKMANSHIP DEFECTS FROM THE FACTORY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,306.

NHTSA complaint 10978561. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · towed · 12,000 miles

TL* THE CONTACT OWNS A 2014 LEXUS LS460. THE CONTACT STATED THAT WHILE DRIVING AND THE VEHICLE SUDDENLY LUNGED FORWARD (INVOLUNTARY ACCELERATION). THE CONTACT HAD NO CONTROL OF THE VEHICLE AND HE PRESSED THE BRAKE PEDAL. THE VEHICLE HIT THE POST OF A FENCE ON THE OTHER SIDE OF THE STREET. THERE WAS MINOR DAMAGE TO THE RIGHT FRONT FENDER BUT IT FELL ONTO THE TIRE AND BLOCKED THE ABILITY TO TURN THE WHEEL. THE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER LEXUS OF SOUTHAMPTON 299 COUNTY ROAD 39A, SOUTHAMPTON, NY 11968 (631) 259-0300.. THE VEHICLE WAS STILL AT THE DEALER UNREPAIRED AND WAS WAITING TO BE EXAMINED BY AN INDEPENDENT ENGINEER. THE

NHTSA complaint 11366643, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

towed · 17,690 miles

TL* THE CONTACT OWNS A 2014 LEXUS LS460. THE CONTACT STATED THAT RODENTS ENTERED INTO HOOD OF THE VEHICLE AND CHEWED THE WIRING HARNESS AND KNOCK SENSOR. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,690. UPDATED 09/20/16*LJ THE CONSUMER STATED AFTER THE VEHICLE WAS REPAIRED THE FAILURE RECURRED. *JS

NHTSA complaint 10877134. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

66,500 miles

FROM UNDERNEATH THE CAR BARKS EVERY TIME BREAK PEDAL IS PRESSED AT ANY SPEED. CONSTANT BEEPING INSIDE MY CAR, COULDN'T FIGURE WHAT IT WAS OR WHERE IT WAS COMING FROM. BAD BRAKE BOOSTER AND "ACTUATOR". SAFETY!!!

NHTSA complaint 11364789. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

90,000 miles

BRAKE SYSTEM MAKES , "BARK" NOISE WHEN STOPPING. NOISE CAN ACTUALLY BE HEARD BEHIND THE INSTRUMENT PANEL DASH AREA INSIDE THE VEHICLE. VEHICLE RUNNING AND IN MOTION. ANY SPEED. PRETTY MUCH HAPPENS EVERY DAY OF DRIVING. I HAVE A CONCERN FOR BRAKE AND VEHICLE SAFETY WHEN PARKED , VEHICLE RUNNING, NO NOISE WHEN BRAKE PEDAL APPLIED. COMMOM PROBLE WITH THIS LEXUS?

NHTSA complaint 11331435. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
BRAKE PEDAL STARTED PULSATING AND WARNING LIGHTS CAME ON. TOOK TO MECHANIC HE REPLACED THE BRAKE ACCUMULATOR FIRST THEN THE BRAKE ACTUATOR. THE CAR HAS ONLY COMPLETED 64,000 MILES. *TR

NHTSA complaint 11326880. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

39,300 miles

DRIVING IN LAS VEGAS ON PARADISE RD (NORTH), SOMEWHERE AROUND E DESERT INN RD INTERSECTION. MY SPEED WAS ABOUT 30-35 MPH. THERE WERE STEEL PLATES ON THE ROAD. PRE-CRASH SYSTEM OF MY LEXUS SUDDENLY ACTIVATED WITHOUT ANY REASON (MAXIMUM BREAK STRENGHT, SEAT BELTS ALSO TIGHTENED) AND COMPLETELY STOPPED THE CAR. IT WAS EXTREMELY SCARRY. I DID SOME RESEARCH ON THE INTERNET AND IT LOOKS SIMILAR TO A KNOWN ISSUE WITH 2013-2015 LEXUS ES/TOYOTA AVALON (RESOLVED BY A RECALL).

NHTSA complaint 11091293. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

17,336 miles

TL* THE CONTACT OWNS A 2014 LEXUS LS460. WHEN THE BRAKES WERE APPLIED, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER (STEVE LANDERS TOYOTA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THERE WERE MULTIPLE TECHNICAL SERVICE BULLETINS, BUT NO SPECIFIC REPAIR REMEDY FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,336.

NHTSA complaint 10994398. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Lexus LS460

Model year Complaints Recalls Deaths
2013 9 1 —
2010 17 2 —

Other 2014 Lexus models

IS 250 35 ES350 28 CT 19 GS 350 16 IS 350 14 ES Hybrid 10

Every Lexus on this site — 88 vehicles, 116 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst