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Chevrolet · NHTSA safety record

2015 Chevrolet City Express

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

10

Complaints

1

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2015 Chevrolet City Express have filed 10 safety complaints with NHTSA between October 2016 and February 2026. The most complained-about system is the air bags, named in 5 of them (50%). The typical failure was reported at 33,000 miles, the median across the 7 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

25V676000 · October 9, 2025

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2013-2021 NV200 Van, 2014-2017, 2019 NV200 Taxi, and 2015-2018 Chevrolet City Express vehicles. The Fuel Tank Temperature (FTT) sensor harness may have been incorrectly routed, damaging wires and causing a short circuit in the fuel pump fuse.
The risk
A blown fuel pump fuse can cause the engine to stall, increasing the risk of a crash.
The remedy
Dealers will inspect and reroute the FTT sensor harness or replace the fuel pump assembly as necessary, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Nissan's customer service at 800-647-7261. Nissan's number for this recall is PMA56. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov October 10, 2025.

Nissan North America, Inc. · up to 173,301 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

16V244000 · April 26, 2016

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
The risk
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
The remedy
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Nissan North America, Inc. · up to 3,296,947 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 10.

AIR BAGS 5 50%
FUEL/PROPULSION SYSTEM 2 20%
ELECTRICAL SYSTEM 1 10%
ELECTRONIC STABILITY CONTROL (ESC) 1 10%
FUEL SYSTEM, GASOLINE 1 10%
SERVICE BRAKES 1 10%
STRUCTURE 1 10%
TIRES 1 10%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 3.

2016 2020 2026
2016 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 134,000 miles

SIDE IMPACT FROM A SEMI TOTALED NO AIRBAGS DEPLOYED

NHTSA complaint 11300796. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

towed · 107,000 miles

The contact owns a 2015 Chevrolet City Express. The contact received notification of NHTSA Campaign Number: 25V676000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon exiting the vehicle on several occasions, the contact felt an electrical shock from the exterior of the front driver's side door. The contact had replaced the batteries; however, the failure persisted. Additionally, the contact stated that the vehicle was difficult to start. The contact stated that upon disconnecting the fuel pump fuse and connecting an aftermarket fuse to the vehicle, the vehicle was able to start. The contact switched the original and the

NHTSA complaint 11717024, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

95,920 miles

The contact owns a 2015 Chevrolet City Express. The contact’s spouse stated that while starting the vehicle, the message “Passenger Air Bag Off” was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,920.

NHTSA complaint 11693592. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

33,000 miles

The contact owns a 2015 Chevrolet City Express. The contact stated that while operating the vehicle, the front driver's and passenger’s side air bag warning lights remained illuminated. The contact stated that initially the front passenger’s side warning light was illuminated and one month later the front driver’s side air bag warning light remained illuminated. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 33,000.

NHTSA complaint 11640365. Filed by an owner and not verified by NHTSA or by us.

TIRES:SIDEWALL
I had purchased a set of four Cooper Discoverer HT3 185/60R15C 94T C Tires on 09/11/20. Since that time, three of the four Tires have failed due to Sidewall Failure. Luckily, the scenarios did not result in "Blowouts" in which control of the vehicle would have been compromised. I returned to the National tire and Battery where the tires were purchased after the first incident and was told that the Sidewall Damage was my fault as I had obviously hit a curb. I informed the young man in charge that this was highly unlikely as it was the inner Sidewall of the Tire and no "Scuff Marks" were present. He declined to assist me in any warranty replacement as I did not purchase their "Road Hazard

NHTSA complaint 11536206, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
My vehicle was never corrected for the Recall described below, from my recollection. My understanding is that the 2015 Chevrolet City Express van was recalled due to an issue with the passenger-side airbag sensor, which could incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. The defect: in affected vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. The hazards: if the passenger frontal air bag does not

NHTSA complaint 11521307, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

19,900 miles

FUEL PUMP RELAY FAILED AT 19,900 MILES. ENGINE WOULD NOT RUN. LUCKILY I WAS NOT DRIVING ON HIGHWAY AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS PROBLEM WITH ENGINE STOPPING WHILE I WAS AT HIGHWAY SPEED. .I HAVE CONFIRMED THE PART THAT FAILED WAS THE AC/DELCO FUEL PUMP RELAY P/N 13502750 I HAVE THE DEFECTIVE PART. I HAVE READ OF OTHER OWNERS HAVING SIMILAR PROBLEMS AND ADVISED THEM TO FILE COMPLAINT WITH NHTSA

NHTSA complaint 11355447. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2015 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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