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Chevrolet · NHTSA safety record

2015 Chevrolet Impala

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 300 safety complaints about the 2015 Chevrolet Impala with the US government. Of those, 10 describe a crash, 11 mention a fire, 9 people were injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 96 complaints, 32% of the total. The typical failure was reported at 59,523 miles, the median across the 195 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2015 to August 2026 · How this is counted

What is on file

300 complaints on file

300

Complaints

10

Describe a crash

11

Mention fire

9

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 96 · 32%
UNKNOWN OR OTHER 51 · 17%
STEERING 44 · 15%
LANE DEPARTURE 42 · 14%
AIR BAGS 29 · 10%
SERVICE BRAKES 23 · 8%
EXTERIOR LIGHTING 22 · 7%
ELECTRONIC STABILITY CONTROL (ESC) 20 · 7%
ENGINE 19 · 6%
POWER TRAIN 16 · 5%
STRUCTURE 16 · 5%
FUEL/PROPULSION SYSTEM 10 · 3%
0 38 77

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 300.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 80.

84 63 42 21
15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2015 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2015 Chevrolet IMPALA, and it is a separate question from what owners report going wrong later.

Test 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 12.1%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

AIR BAGS

15V465000 · July 24, 2015

The defect
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
The risk
If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
The remedy
GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

General Motors LLC · up to 5,493 vehicles across all model years covered

PARKING BRAKE

14V541000 · September 9, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
The risk
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
The remedy
GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

General Motors LLC · up to 205,309 vehicles across all model years covered

STRUCTURE

14V489000 · August 8, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
The risk
The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
The remedy
Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

General Motors LLC · up to 14,940 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL/PROPULSION SYSTEM

2 injured · fire · crash · towed · 12,000 miles

I WAS INVOLVED IN A COLLISION WHILE DRIVING MY 2015 CHEVROLET IMPALA POLICE VEHICLE. THE FRONT OF THE VEHICLE STRUCK THE RIGHT SIDE OF A VEHICLE THAT TURNED LEFT IN FRONT OF ME. THE PATROL CAR CAUGHT FIRE DURING THE COLLISION AND WAS ONLY PUT OUT WHEN THE FIRE DEPARTMENT CUT THE BATTERY CABLES. THE APPARENT ISSUE IS THAT AFTER A MAJOR COLLISION THE FUEL PUMP DID NOT TURN OFF WHICH CAUSED FUEL TO BE ADDED TO THE FIRE......UPDATED 02/10/16 *BF *JS

NHTSA complaint 10823066. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 26,235 miles

TAKATA RECALL. I WAS DRIVING DOWN A COUNTY ROAD, I SNEEZED AND HIT MY FACE ON THE STEERING WHEEL AND HIT A TREE AT 40 MPH. MY AIR BAGS DID NOT DEPLOY AT 40MPH IN A FRONTAL CRASH. IT TOTALED THE CAR. BENT THE FRAME AND FRAME AROUND THE MOTOR. MY PASSENGER WAS HURT WORSE THAN ME. WHY DIDN'T MY AIR BAGS DEPLOY?

NHTSA complaint 11013039. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 8,000 miles

TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO A DITCH AND IMPACTED THE DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT INJURIES WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

NHTSA complaint 10782425. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

1 injured · crash · towed · 45,000 miles

TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT'S WIFE EXPERIENCED UNINTENDED VEHICLE ACCELERATION WHILE ATTEMPTING TO PARK IN A CHURCH PARKING LOT. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S WIFE EXPERIENCED SEVERE SORENESS AS A RESULT OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE. *TT VIN NOT VALID UPDATED

NHTSA complaint 11102747, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

I was just driving down the highway today 15, August 2026 and my sunroof just shattered. I have a moon roof in the back half that sounded like a gunshot. I heard a pop and down falls shards of glass on me while I was driving.

NHTSA complaint 11757186. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

186,199 miles

Odometer Fraud. The contact purchased a 2015 Chevrolet Impala. The contact stated that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 182,412. It was later discovered upon checking the Title that the mileage was 186,199.

NHTSA complaint 11755425. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The electronic power steering intermittently fails while driving, especially during or after wet conditions. Without warning, the steering wheel becomes extremely stiff and difficult to turn, and a “Service Power Steering” message appears. The failure occurs at any speed and lasts about 1–3 minutes before returning to normal. This has happened multiple times under similar conditions. This creates a serious safety risk because it occurs at highway or city speeds without warning, making the vehicle difficult to control and increasing the risk of a crash. No prior warning is given before the failure other than the dashboard message at the time of the incident. Cause is UNKNOWN. There are

NHTSA complaint 11744866, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I have always kept my Impala in my garage until recently I started keeping my grandson a few days a week. When I am at that home my car is parked in a driveway open to the elements. About a month after starting I notice that my car started having what I would describe as an electronic issue. The seat belt alarm would go off without me ever touching my seat belt. I have also had to replace my tail lights in my vehicle twice since this started. Then when I packed for a trip yesterday I noticed an awful smell in my trunk. I could not find the source, so I took everything out of my trunk and opened the spare tire compartment which was completely filled with water! I found a Product Bulletin on

NHTSA complaint 11740180, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I brought my vehicle into Chevrolet due to my vehicle locking down and thinking the vehicle is being stolen. They told me that the side module malfunctions due to rain and weather conditions. He then says the part is on back order for possibly 12 months or greater! I drive for my job and blinkers and everything safety shuts down to make It unsafe to sell or be driven. I am at a loss to know how to proceed. I will be contacting the minnesota Attorney General as well. Help please

NHTSA complaint 11730692. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 212,000 miles

The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at various speeds, the vehicle stalled. The contact was able to restart the vehicle on several occasions. During other failures, the vehicle restarted independently while rolling forward. During one failure, the vehicle had to be towed back to the residence. There was no warning light illuminated. The vehicle was taken to two local dealers who were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 212,000.

NHTSA complaint 11724709. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Impala

Model year Complaints Recalls Deaths
2019 28 1 —
2018 59 1 —
2017 116 0 —
2016 111 0 —
2014 636 12 —
2013 272 1 —
2012 258 3 —
2011 505 2 —
2010 441 4 —

Other 2015 Chevrolet models

Silverado 1500 1,107 Equinox 680 Tahoe 658 Colorado 491 Suburban 429 Traverse 313 Malibu 270 Cruze 252

Complaints on file, same model year.

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst