CSR
Check a VIN

Look up

About

Chevrolet · NHTSA safety record

2019 Chevrolet Impala

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

28

Complaints

4

Crashes

1

Fires

4

Injuries

0

Deaths

Owners of the 2019 Chevrolet Impala have filed 28 safety complaints with NHTSA between July 2019 and June 2026. The most complained-about system is the electrical system, named in 9 of them (32%). The typical failure was reported at 36,338 miles, the median across the 14 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

18V576000 · August 30, 2018

The defect
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
The risk
A reduction of braking performance can increase the risk of a crash.
The remedy
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

General Motors LLC · up to 210,628 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 28.

ELECTRICAL SYSTEM 9 32%
AIR BAGS 5 18%
POWER TRAIN 5 18%
UNKNOWN OR OTHER 5 18%
SERVICE BRAKES 3 11%
STEERING 3 11%
SUSPENSION 3 11%
ENGINE 2 7%
FUEL/PROPULSION SYSTEM 2 7%
LANE DEPARTURE 2 7%
EXTERIOR LIGHTING 1 4%
SEATS 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 10.

2019 2020 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed · 9,000 miles

TL* THE CONTACT RENTED A 2019 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH TO SWITCH LANES TO THE RIGHT LANE, ANOTHER DRIVER IN THE LEFT LANE CRASHED INTO THE CONTACTS VEHICLE. THE CONTACT MANEUVERED THE OTHER WAY HOWEVER THE OTHER VEHICLE HIT THE VEHICLE AGAIN WHICH HAD CAUSED THE VEHICLE TO SWERVE, FLIPPED MORE THAN TWICE AND THE VEHICLE CRASHED INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED HEAD INJURY, LEFT SIDE BODY PAINS, PROBLEMS WALKING, A NEUROLOGIST ASSESSMENT. THE FRONT PASSENGER SUSTAINED HEAD INJURY AND THE REAR PASSENGER SUSTAINED HEAD, NECK BACK PAINS AS ALL 3 RECEIVED FURTHER MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE

NHTSA complaint 11232471, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · 85,000 miles

CHECK ENGINE LIGHT RECENTLY CAME ON, CAR COMPLETELY LOST POWER AND TURNED OFF DURING AS I TURNED RIGHT AT A LIGHT, HAD ONSTAR RUN DIAGNOSTICS, CODE INVOLVED THE EMISSIONS SYSTEM, WAS ADVISED TO FILL UP WITH HIGH QUALITY FUEL, AND DRIVE WITH THE GAS CAP OFF TO CORRECT IT. I WAS TRAVELING ON A FAMILIAR HIGHWAY AT NIGHT, CRUISE CONTROL SET AT 60 MPH, FURTHER DOWN THE HIGHWAY I SEE DEER RUNNING ACROSS THE HIGHWAY, THEY ARE COMMON IN THIS AREA, I TAPPED MY BRAKES TO SLOW DOWN FOR THEM TO CROSS AND IMMEDIATELY THE CHECK ENGINE, ANTILOCK BRAKES, POWER STEERING, STABILITY TRACK AND BATTERY SAVER INDICATORS ILLUMINATED ON THE DASH AND THE CAR WOULDN'T BRAKE AS IT SHOULD RESULTING IN AN ACCIDENT THAT

NHTSA complaint 11387008, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire · 2,800 miles

THE CAR WAS 2 MONTHS OLD WITH 2800 MILES AND IT BEGAN SMOKING AFTER DRIVING 20 MINUTES ON THE HIGHWAY,WHEN AN ODOR BEGAN, STABILITRAC LIGHT CAME ON, POWER-STEERING FAILURE LIGHT CAME ON AND STEERING BECAME DIFFICULT, AND ENGINE BURST INTO FLAMES AND CONTINUED TO BURN AND MELT

NHTSA complaint 11306201. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 29,000 miles

I WAS INVOLVED IN AN ACCIDENT IN A RENTAL WHILE DRIVING THROUGH ILLINOIS. A DEER RAN OUT IN FRONT OF MY VEHICLE WHILE GOING 70 MILES PER HOUR, THE SEATBELTS ENGAGED SO HARD THAT IT SNAPPED THE BACK OF MY DRIVER SEAT HOWEVER THE AIR BAGS DID NOT RELEASE. THE AIR BAG SIGNAL FOR THE PASSENGER AND THE DRIVER SIDES CAME ON BUT THE AIR BAGS NEVER DEPLOYED. PICTURES ATTACHED.

NHTSA complaint 11341561. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
No one sits in the passenger seat 99% of the time. The passenger airbag warning light is illuminated, and I am uncertain about its proper deployment in a critical situation. The issue remains unverified by a dealership or any other individual. The component has not been subject to any inspection. I do not recall the specific warning message displayed on the dashboard.

NHTSA complaint 11747462. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
2 of 3 Chevy Impala ac compressor has gone out. Auto part supplier confirmed I need the Design 2 compressor connector tab on the right. So far no supplier has it available. Compressor needs to be recalled

NHTSA complaint 11747466. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.

NHTSA complaint 11716218. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.

NHTSA complaint 11714661. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure

NHTSA complaint 11712578. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot detector is causing the driver interface to display false alarms

NHTSA complaint 11678231. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Impala

Model year Complaints Recalls Deaths
2018 59 1 —
2017 116 0 —
2016 111 0 —
2015 300 3 —
2014 632 12 —
2013 270 1 —
2012 258 3 —
2011 505 2 —
2010 441 4 —

Other 2019 Chevrolet models

Silverado 1500 1,055 Traverse 401 Equinox 296 Malibu 188 Blazer 183 Bolt EV 175 Corvette 147 Colorado 146

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst