CSR

Scion · NHTSA safety record

2016 Scion IM

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

12

Complaints

1

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2016 Scion IM have filed 12 safety complaints with NHTSA between November 2016 and July 2024. The most complained-about system is the power train, named in 5 of them (42%). The typical failure was reported at 32,000 miles, the median across the 9 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (1)

TIRES

16V236000 · April 22, 2016

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Yaris, Rav4, Land Cruiser and 4Runner vehicles, and Scion FR-S, iM, and TC vehicles manufactured January 28, 2016, to March 14, 2016. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
The risk
An incorrect label may result in the vehicle being overloaded, increasing the risk of a crash.
The remedy
SET will notify owners, and provide them a corrected label to be installed over the inaccurate label, free of charge. The recall began on June 3, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16A.

Southeast Toyota Distributors, LLC · up to 94 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 12.

POWER TRAIN 5 42%
ELECTRICAL SYSTEM 2 17%
STRUCTURE 2 17%
UNKNOWN OR OTHER 2 17%
BACK OVER PREVENTION 1 8%
ENGINE 1 8%
SEATS 1 8%
SERVICE BRAKES 1 8%
STEERING 1 8%
VISIBILITY/WIPER 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 4.

2016 2018 2024
2016 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEATS

2 injured · crash · 21,000 miles

THIS CAR HAS THE WORST BACKSEAT HEADREST. THEY'RE TOO HIGH AND TALK AND OBSTRUCT THE REAR WINDOW WHEN DRIVING. CREATES A TERRIBLE BLINDSPOT ON BOTH SIDES OF THE BACK WINDOW. ACTUALLY GOT INTO A CAR ACCIDENT IN A PARKING LOT PULLING OUT OF MY SPOT. SINCE I DID NOT HAVE THE CLEAR VISIBILITY THE DRIVER BEHIND ME PULLED OUT AND I COULDN'T REACT IN TIME.

NHTSA complaint 11078616. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 85,000 miles

The contact owns a 2016 Scion IM. The contact stated while driving 70 MPH, the transmission was skipping the 6th and 7th gears. The contact stated that the failure recurred several times while driving. There was no warning light illuminated. Additionally, the contact stated that while attempting to drive from a complete stop at an intersection, the accelerator pedal was depressed, but the vehicle failed to respond. The contact disconnected the battery for 15 minutes and restarted the vehicle; however, the failure persisted. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was then towed to the parent's residence. The dealer was contacted, and the

NHTSA complaint 11600065, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Traction control turns off by itself Was not accelerate But I turned it off And restarted it it started to accelerate. But traction control is still turned off

NHTSA complaint 11527775. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The vehicles car horn no longer works, this is safety manufacturer defect that should be reported and fixed by the manufacturer. I was driving the vehicle and could not honk to other vehicles thus creating a safety hazard.

NHTSA complaint 11471242. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The horn on the vehicle began to operate intermittently and now it does not work at all. This is a major safety issue as I have several near misses with other drivers turning into my travel lane without signaling and nearly causing an accident. I have no way of preventing an incursion without the horn being operational. Toyota dealership informed me it was a spiral cable and the cost would be nearly $900.00 to replace. I feel this device should not be prone to failure and be replaced at no cost to me. I have seen where Toyota has had this issue before and recalled to have said spiral cable replaced. I tried Toyota customer care and they told me it was my issue. This is a safety issue and

NHTSA complaint 11431532, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

67,000 miles

THE BRAKE LIGHT ON THE DASH CAME ON FOR A SECOND WHILE ACCELERATING FROM A STOP. THE PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. THE LIGHT NOW COMES ON AND STAYS ON THE WHOLE TIME YOU ACCELERATE BUT AS SOON AS YOU LET OFF THE GAS PEDAL THE LIGHT GOES OUT. THIS NOW HAPPENS EVERY TIME YOU ACCELERATE FROM A STOP AND THE LIGHT STAYS ON UNTIL YOU LET OFF THE GAS.

NHTSA complaint 11388528. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

67,000 miles

TRANSMISSION DOES QUIRKY THINGS. SOMETIMES IT GETS STUCK IN HIGH RPM'S AND DOESN'T WANT TO UPSHIFT. SOMETIMES IT WON'T ACCELERATE BECAUSE YOU CAN'T GET THE RPM'S UP HIGH ENOUGH. THIS IS AN AUTOMATIC TRANSMISSION. SOMETIMES IT SLIPS

NHTSA complaint 11388529. Filed by an owner and not verified by NHTSA or by us.

Compare

Every Scion on this site — 13 vehicles, 28 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst