CSR

Thor Motor Coach · NHTSA safety record

2016 Thor Motor Coach Windsport

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2016 Thor Motor Coach Windsport have filed 9 safety complaints with NHTSA between June 2016 and October 2022. The most complained-about system is visibility and the wipers, named in 5 of them (56%). The typical failure was reported at 14,000 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

EQUIPMENT

17V758000 · November 22, 2017

The defect
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Thor Motor Coach · up to 110,400 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

15V745000 · November 10, 2015

The defect
Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
The risk
Unstable entry and exit steps increase the risk of injury.
The remedy
Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.

Thor Motor Coach · up to 12,656 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

VISIBILITY/WIPER 5 56%
POWER TRAIN 2 22%
SUSPENSION 2 22%
EQUIPMENT 1 11%
EQUIPMENT ADAPTIVE/MOBILITY 1 11%
STRUCTURE 1 11%
UNKNOWN OR OTHER 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 2.

2016 2022
2016 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VISIBILITY/WIPER
The windshield wipers get out of sync and collide, usually it ends up with the passenger wiper stuck down behind the driver's wiper and they both stop with no way to clear the rain from the windshield. There have been recalls issued for my model & year of RV but THOR says they don't apply to my RV. This has happened several times. My "solution" is to remove the passenger wiper.

NHTSA complaint 11490667. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
This is a 2016 THOR Windsport 29M with 9400 miles. Missing parts/damaged parts were discovered during normal maintenance check by certified ASE mechanic. RT rear anti sway bar retainer (#5486), (2) HB3 Bolts and (1) welded flange nuts are missing from motorhome. Additional inspection revels top welded flange nut missing due to weld not holding or never welded correctly. Bottom flange nut internal threads are galled and will not accept a correct M10 bolt.

NHTSA complaint 11481288. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
While driving during a rain storm both wipers stopped working. Drivers wiper fell to drivers side resting on side rear view mirror and passengers fell down front of the RV. Pulled over and stopped until rain stopped. After looking in engine compartment the hardware that connects both wiper arms to the motor broke off from where the wipers arms connect. No indication of failure until both arms just broke off. Looks like they broke because of stress moving the wipers across windshield. Not sure if poor design of poor metal used.

NHTSA complaint 11439642. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

14,000 miles

MOTORHOME CAME OUT OF PARK AND BEGAN TO ROLL DOWN PRIVATE DRIVEWAY UNEXPECTEDLY AFTER THE SHIFT LEVER WAS PULLED DOWN WITHOUT THE KEY IN THE IGNITION OR THE BRAKES APPLIED. OWNER WAS ABLE TO GET INSIDE AND APPLY BRAKES PREVENTING ANY DAMAGE TO PROPERTY OR LIFE.

NHTSA complaint 11416271. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

15,500 miles

WHEN WIPER BLADES ARE TURNED ON IN THE HIGHWAY, THE WIPER GO DOWN TOO FAR AND GET STUCK BELOW THE WINDSHIELD. UNABLE TO USE THE WIPERS.

NHTSA complaint 11229472. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER

17,000 miles

ON FREEWAY, WIND AND RAIN--WIPERS BECAME ENTANGLED. SELF REPAIRED TO GET HOME. TAKEN TO DEALER FOR REPAIR (RECALL). STILL NOT OPERATING PROPERLY. TAKEN IN FOR SECOND RECALL--STILL NOT WORKING PROPERLY. HAD THE WIPERS READJUSTED AGAIN. IN RAIN ON 10/01/2018--WIPERS FLOPPING AND NOT MAKING GOOD CONTACT...SAFETY ISSUE!!! FROM 2016 TO PRESENT WE HAVE HAD THREE INCIDENTS WITH THE WIPER ARMS.

NHTSA complaint 11132839. Filed by an owner and not verified by NHTSA or by us.

Compare

Every Thor Motor Coach on this site — 6 vehicles, 91 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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