CSR

Cadillac · NHTSA safety record

2017 Cadillac CT6

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 17 safety complaints about the 2017 Cadillac CT6 with the US government. Of those, no death is recorded. 2 recall campaigns are open against it, covering the exterior lighting and the seats.

The most complained-about system is the power train, named in 10 complaints, 59% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2020 to May 2026 · How this is counted

What is on file

17 complaints on file

17

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
POWER TRAIN 10 · 59%
ELECTRICAL SYSTEM 4 · 24%
SERVICE BRAKES 2 · 12%
VEHICLE SPEED CONTROL 2 · 12%
ENGINE 1 · 6%
FORWARD COLLISION AVOIDANCE 1 · 6%
FUEL/PROPULSION SYSTEM 1 · 6%
STEERING 1 · 6%
STRUCTURE 1 · 6%
SUSPENSION 1 · 6%
TIRES 1 · 6%
UNKNOWN OR OTHER 1 · 6%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 17.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 3.

4 3 2 1
20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2017 Cadillac CT6. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

EXTERIOR LIGHTING

21V759000 · September 29, 2021

The defect
General Motors, LLC (GM) is recalling certain 2016-2017 Cadillac CT6 vehicles. The Park/Position lights may be excessively bright. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
The remedy
Dealers will install right and left side in-line headlight jumper harnesses, free of charge. Owner notification letters were mailed November 3, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N162016079.

General Motors, LLC · up to 181 vehicles across all model years covered

SEATS:MID/REAR ASSEMBLY

18V437000 · June 28, 2018

The defect
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CT6 vehicles. The inboard child seat anchorage bars may have had excess structural adhesive applied during assembly, which can interfere with the installation of a child seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
The risk
If the child seat cannot be attached correctly to the anchorage bar, there is an increased the risk of injury.
The remedy
GM will notify owners, and dealers will inspect, remove any excess adhesive, and apply anti-corrosion primer to the inboard child seat anchorage bars, free of charge. The recall began August 3, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 18228.

General Motors LLC · up to 22,043 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN
UNKNOWN, The transmission slips,it wont drive now and my wheel barrings nearly snapped

NHTSA complaint 11738945. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The vehicle experiences harsh shifting, surging, and jerking forward during normal driving conditions. The behavior has occurred repeatedly over several years and has been confirmed by the dealership. Multiple repair attempts, including transmission-related work, have not resolved the issue. The vehicle has surged forward unexpectedly, creating near-miss accident situations. I no longer feel the vehicle is safe to operate.

NHTSA complaint 11714281. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
My CT6 had a default engine light on,.Dealer reports broken EVAP line.Car has never been in an accident or damaged.Upon inquiry dealer reports no issues known to them with this problem.However ,this same vehicle had transmission issue when purchased new and the dealer stated same findings.Then recall was issued and transmission was repaired for a known problem and repaired under a recall notice.My concern is this may be similar situation with the fuel EVAP system.The vehicle is my primary car and a fuel vapor leak is a grave concern to me and I believe posses a risk, especially as the replacement parts are unavailable at this time.I have filed an inquiry with Cadillac/Gm #82543696 Steven

NHTSA complaint 11700820, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
My vehicles transmission has a buzzing noise coming from the transmission oil pan and a gear shifting problem I took vehicle to Cadillac dealer whom can’t find the issue they changed the oil pan and the transmission lines . My vehicle is a 2017 Cadillac ct6 with 72027 miles . I’ve been to 4 Cadillac certified dealers and none can locate to problem . Thank you . Also I would like to add that Cadillac open road In New Jersey has taken off my splash guards and would not return them . I have a video of the manager claiming the car doesn’t come with guards and another stating the job he did not require him to remove splash guard but that is not true .

NHTSA complaint 11655564. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Water is getting into my trunk where the amp is and now my radio does not work only the back up camera. I cannot control the AC or turn on the air conditioner. Or is that how I would like it to blow

NHTSA complaint 11649426. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
These vehicles have an issue tbat GM is aware of, with their 8 speed automatic transmissions which are used in multiple GM vehicles and these cause safety issues because for instance my vehicle switches gears randomly almost causing a wreck, and shuttering, and even slipping and when this happens the cars traction control light is engaged shutting it off, active steering is also shut off due to these on going issues. Im in a cadillac group and hundreds of us have similar issues.

NHTSA complaint 11626548. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac CT6

Model year Complaints Recalls Deaths
2020 11 2 —
2019 17 4 —
2018 9 2 —
2016 11 3 1

Other 2017 Cadillac models

Every Cadillac on this site — 97 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst