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Fiat · NHTSA safety record

2017 Fiat 500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

13

Complaints

2

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2017 Fiat 500 have filed 13 safety complaints with NHTSA between October 2017 and February 2024. The most complained-about system is the electrical system, named in 4 of them (31%). The typical failure was reported at 13,000 miles, the median across the 8 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

24V474000 · June 25, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Fiat 500 vehicles. The tire pressure monitoring system (TPMS) warning light may not illuminate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
The risk
A TPMS warning light that fails to illuminate can result in the vehicle being driven with improperly inflated tires, increasing the risk of a crash.
The remedy
Dealers will reprogram the TPMS electronic control unit module, free of charge. Owners were mailed July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 80B.

Chrysler (FCA US, LLC) · up to 12,675 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Electrical overstress

EA19001

Closed engineering analysis · opened April 19, 2019 · closed September 19, 2024 · led to recall 20V024

the air bags

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 13.

ELECTRICAL SYSTEM 4 31%
POWER TRAIN 3 23%
STRUCTURE 3 23%
SERVICE BRAKES 2 15%
UNKNOWN OR OTHER 2 15%
AIR BAGS 1 8%
ENGINE 1 8%
FUEL/PROPULSION SYSTEM 1 8%
STEERING 1 8%
VISIBILITY 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 3.

2017 2020 2024
2017 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

1 injured · crash · towed · 27,000 miles

THERE WAS A SUDDEN AND COMPLETE LOSE OF STEERING CONTROL. CAR PULLED HARD TO THE RIGHT CAUSING A COLLISION WITH A PARKED CAR. VEHICLE WAS MOVING AT VERY LOW RATE OF SPEED UNDER 10 MPH. THERE WAS NO WAY TO STOP THE VEHICLE BEFORE THE COLLISION HAPPENED. IN ADDITION UPON IMPACT THE SEATBELT DID NOT LOCK CAUSING THE DRIVER TO BE TOSSED TO THE WINDSHIELD. DRIVER WAS WEARING SEAT BELT. INCIDENT OCCURRED AT VERY LOW RATE OF SPEED.*DT*JB CAIR# XXXXXXXX METLIFE CLAIM #XXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA complaint 11283047. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash · 5,500 miles

CAR HAS MOVED OUT OF "PARK" 4 TIMES AND THE LAST TIME ROLLED DOWN MY DRIVE WAY AND HIT ANOTHER CAR. I WANT TO HAVE THIS VEHICLE RETURNED AND GET ANOTHER CAR. WE TOOK THIS VEHICLE INTO THE DEALER ABOUT 4 MONTHS AGO FOR ELECTRONIC GAUGE AND SYSTEM PROBLEMS. THEY SAID THERE WAS NOTHING WRONG WITH IT. I DON'T BELIEVE THEM ANYMORE.

NHTSA complaint 11102295. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Just before coming to a stop the brakes grab and jerk the car. The brakes work normally otherwise.

NHTSA complaint 11572652. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

20,000 miles

The contact owns a 2017 Fiat 500. The contact stated that the driver's side and passenger's side door handles fractured and detached from the inner side of the handle. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that water had entered the door handles. The door handles were replaced. The manufacturer was not notified about the failure. The approximate failure mileage was 20,000.

NHTSA complaint 11562997. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
After a sudden stop (no impact), the car would no longer go into or come out of gear while running. When the car is not running it will still shift normally. The repair shop initially thought it was the slave cylinder but the problem persisted. They then changed the clutch and are now recommending replacing the inner CV axle boot. The problem described is similar in symptons to the existing recall on 2012-2016 Fiat 500s and the partial recall on 2017 Fiat 500s. It seems logical that all of these issues are somehow related to a flaw in the design or manufacturing.

NHTSA complaint 11562042. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
THE LIGHT THAT INFORMS OF AN AIR BAG PROBLEM GOES ON. THE DEALER SHIP REPAIRS AND A WEEK LATER THE LIGHT GOES ON AGAIN. BACK TO DEALERSHIP,FIXES PROBLEM? LIGHT GOES ON IN A DAY. THIS THURSDAY 8/11/22 WILL BE THE 4TH ATTEMPT TO SOLVE THE AIR BAG ISSUE.

NHTSA complaint 11478045. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The PCM system does not work at all and brakes seem off—either they stop too hard or drag when pressing in them

NHTSA complaint 11474371. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My 2017 Silver FIAT 500 pop has a defective miles odometer that flashes. The car was purchased from Tobin Fiat of Las Vegas on 8/21/2017. I test drove this car to my home for 3 days before buying it. On day 2 it starting flashing. I returned to the dealer, reported it and was told it would be repaired. I have over 40 Videos on my cel phone that prove its defective over a 4 year period. Most resent issues on, 10/30/21, 11/1/21, 11/10/21. All 3 parties have refused to fix, repair or replace what causes the flashing miles indicator in my car. They said it doesn't exist so there is nothing to fix. The car was sent to the Fiat dealership in Henderson for a few days and they said it didn't flash

NHTSA complaint 11440073, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Fiat 500

Model year Complaints Recalls Deaths
2016 14 3
2015 92 3
2014 124 3
2013 164 3
2012 394 3

Other 2017 Fiat models

Every Fiat on this site — 18 vehicles, 24 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst