CSR

Lexus · NHTSA safety record

2017 Lexus GX460

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

4

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2017 Lexus GX460 have filed 9 safety complaints with NHTSA between January 2018 and May 2021. The most complained-about system is the suspension, named in 3 of them (33%). The typical failure was reported at 29,500 miles, the median across the 8 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (3)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V741000 · October 17, 2019

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Toyota Motor Engineering & Manufacturing · up to 928,220 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V005000 · January 9, 2019

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Toyota Motor Engineering & Manufacturing · up to 1,299,448 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

16V937000 · December 21, 2016

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling one 2016 Toyota 4Runner vehicle manufactured November 1, 2016 and one 2017 Lexus GX460 vehicle manufactured November 16, 2016. The affected vehicles are equipped with Takata PSPI-LD front passenger air bag inflators that may have been manufactured without ignition booster tablets. As a result, in the event of a crash, the air bag may not fully inflate during deployment of the primary stage. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
The improper inflation of the passenger air bag may increase the risk of injury in the event of a crash.
The remedy
Toyota dealers have replaced the passenger side air bag modules, free of charge. Toyota notified the affected dealers on December 15, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G06, GLR.

Toyota Motor Engineering & Manufacturing · up to 2 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

SUSPENSION 3 33%
ELECTRONIC STABILITY CONTROL (ESC) 2 22%
AIR BAGS 1 11%
FORWARD COLLISION AVOIDANCE 1 11%
POWER TRAIN 1 11%
UNKNOWN OR OTHER 1 11%
VEHICLE SPEED CONTROL 1 11%
VISIBILITY 1 11%
VISIBILITY/WIPER 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 5.

2018 2021
2018 to 2021

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

1 injured · crash · 34,000 miles

ARRIVED AT A WAREHOUSE TO UNLOAD BOXES FROM THE TRUNK OF CAR. HAD 2 PASSENGERS IN VEHICLE. BACKED INTO UNLOADING ZONE AND PARKED CLOSE TO THE DOOR. OPENED THE DRIVER'S DOOR LEAVING IT OPEN. PASSENGERS GOT OUT OF THE VEHICLE LEAVING THE PASSENGERS DOOR OPEN. AFTER SPEAKING WITH THE WAREHOUSE MANAGER, DRIVER AND PASSENGER STARTED TO UNLOAD THE VEHICLE FROM THE TRUNK. ALL PASSENGERS WERE OUT OF THE VEHICLE FOR SEVERAL MINUTES. THE CAR STARTED ROLLING BACKWARDS WHEN DRIVER WAS BEHIND UNLOADING BOXES. DRIVER GOT PINNED BY THE CAR AGAINST THE GARAGE WALL AND WAS PINNED BY THE LEFT BUMPER AND TAILLIGHT. . HEAD CRUSHING INJURY, BROKEN SHOULDER. BROKEN WRIST. ONE OF THE OTHER PEOPLE WERE ABLE TO

NHTSA complaint 11152425, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

crash · towed · 5,600 miles

TURNING LEFT INTO NEIGHBORHOOD AND STRUCK REAR PASSENGER SIDE PANEL BEHIND THE TIRE (BUMPER AREA). I WAS GOING APPROX 10-15 MPH, OTHER VEHICLE (CAMRY) WAS GOING 40 MPH. CAR ROLLED TWICE. I BELIEVE THIS IS DUE TO A KNOWN ISSUE WITH THIS MODEL LEANING TO THE RIGHT, WHICH CAUSES AN INCREASED ROLLOVER RISK ON LEFT HAND TURNS. IT SEEMS THAT LEXUS IS AWARE, BUT HAS NOT ADDRESSED THE ISSUE. HAPPY TO PROVIDE PHOTOS OR ADDITIONAL DOCUMENTATION IF NEEDED.

NHTSA complaint 11065851. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

crash · towed · 16,500 miles

I WAS DRIVING AROUND 40 MPH AND WAS HIT IN THE SIDE BY A DRIVER WHO RAN A STOP SIGN AT A SCREECHING HALT AND HIT MY PASSENGER SIDE FRONT AND REAR. I FLIPPED 2.5 TIMES AND LANDED UPSIDE DOWN. I WAS ABLE TO EXIT THE VEHICLE THROUGH THE REAR WINDOWS MY CHILD. THE CAR KEPT ME SAFE AS FAR AS AIRBAGS AND SEATBELT. WE HAD SOME INJURIES BUT NO BROKEN BONES. AFTER RESEARCHING, I FIND THE GX IS KNOWN TO HAVE A STABILITY ISSUE AND FLIP FROM EVEN SMALL IMPACTS FROM THE SIDE. THIS ACCIDENT COULD HAVE BEEN WAY WORSE AS MY CAR WAS TOTALED AND ALL AIRBAGS DEPLOYED EXCEPT FOR FRONT STEERING AND DASH.THEY NEED TO FIX THIS ISSUE. AS FAR AS HOLDING UP IN THE ROLLOVER, THE CABIN AREA WAS INTACT MOSTLY. BUT THE

NHTSA complaint 11078451, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · towed · 38,000 miles

VEHICLE WAS PULLING INTO PARKING SPOT, COMING TO A STOP, WHEN ACCELERATOR STUCK AND CAR DROVE THROUGH BRICK WALL WHILE DRIVER WAS TRYING TO BRAKE

NHTSA complaint 11366484. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

54,000 miles

TL* THE CONTACT OWNS A 2017 LEXUS GX460. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO OPERATE CORRECTLY. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 65 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED INDEPENDENTLY AND BROUGHT THE VEHICLE TO A SUDDEN STOP. THE FAILURE WAS EXPERIENCED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT ON ONE OCCASION THE CONTACT AVOIDED A NEAR COLLISION WITH A SEMI TRUCK. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, WITH A VEHICLE IN THE RIGHT LANE, THE EMERGENCY AUTOMATIC BRAKING SYSTEM ACTIVATED. THE VEHICLE WAS TAKEN TO SHEEHY LEXUS OF ANNAPOLIS (121 FERGUSON RD, ANNAPOLIS, MD 21409, (410)

NHTSA complaint 11416436, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

22,000 miles

THE SUNROOF GLASS SPONTANEOUSLY SHATTERED WHILE DRIVING ON THE HIGHWAY AT 70 MPH. THERE WAS NO PROJECTILE WHICH CAUSED THE GLASS TO SHATTER. WE WERE NOT NEAR AN OVERPASS, THERE WERE NO OTHER CARS NEARBY, AND THERE WAS FARMLAND ON ALL SIDES. *TR

NHTSA complaint 11329799. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

47,000 miles

I WAS INVOLVED IN AN ACCIDENT AND MY AIRBAGS DID NOT DEPLOY. I WAS TRAVELING ON A MAIN ROAD AND SOMEONE CUT ME OFF. I HIT THE OTHER CAR DIRECTLY. THE FIRE AND POLICE OFFICERS AT THE SCENE SAID THEY THOUGHT THEY SHOULD HAVE DEPLOYED GIVEN THE EXTENT OF THE ACCIDENT. I'M FINE AND AM ACTUALLY THANKFUL THEY DIDN'T GO OFF BUT THEY SUGGESTED THAT I SUBMIT IT FOR INVESTIGATION.

NHTSA complaint 11205153. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Lexus GX460

Model year Complaints Recalls Deaths
2015 8 3
2012 8 3
2011 26 3
2010 31 5

Other 2017 Lexus models

Every Lexus on this site — 88 vehicles, 116 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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