CSR

Thor Motor Coach · NHTSA safety record

2017 Thor Motor Coach Miramar

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2017 Thor Motor Coach Miramar have filed 8 safety complaints with NHTSA between February 2018 and July 2024. The most complained-about system is the body structure, named in 6 of them (75%). The typical failure was reported at 6,000 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

VISIBILITY

18V812000 · November 16, 2018

The defect
Thor Motor Coach (TMC) is recalling certain 2017-2019 Thor Challenger, Miramar, and Outlaw motorhomes. The motorized windshield roller shade at the driver's seating position may unroll without warning while driving.
The risk
If the windshield roller shade unrolls while driving, it could block the driver's visibility, increasing the risk of a crash.
The remedy
TMC will notify owners, and dealers will install a fastener to ensure the motor will not allow the shade to roll down during while driving. The recall began January 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000165.

Thor Motor Coach · up to 1,485 vehicles across all model years covered

EQUIPMENT

17V758000 · November 22, 2017

The defect
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Thor Motor Coach · up to 110,400 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

17V634000 · October 9, 2017

The defect
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
The risk
If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
The remedy
TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.

Thor Motor Coach · up to 507 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

STRUCTURE 6 75%
EQUIPMENT 2 25%
POWER TRAIN 2 25%
UNKNOWN OR OTHER 2 25%
ENGINE 1 13%
LATCHES/LOCKS/LINKAGES 1 13%
SEATS 1 13%
VEHICLE SPEED CONTROL 1 13%
VISIBILITY/WIPER 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 3.

2018 2019 2024
2018 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER
There is a electric privacy shade inside my RV for the windshield. My motor failed in the down position. I tried to get a replacement motor but none is available. I emailed the manufacturer of the shade and they gave me a replacement part number, this is where the safety issue comes in. The original motor has two memories built into it, four wires to control it. With the key off, while you are camping, you can press the SHADE down button and the shade will go down on its own and stop in the correct position. Same thing when you press the SHADE up button, this is memory ONE. Any time you have the ignition key on the shade goes into memory TWO mode and will raise the shade to about half way

NHTSA complaint 11604663, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The adhesive bond between the panes of glass on the driver’s side frameless window has failed. Approximately 80% of the adhesive has failed allowing the front of the glass to detach. I not only fear it will now fall out while driving, but it is also constantly fogged up and hard to see my mirror. This is a large piece of glass. Thor (the manufacture) has done nothing more than inform me that the warranty period for my bus has ended.

NHTSA complaint 11504212. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
We had a cargo door skin failure while driving on I20 in Dallas on a windy day, 2/1/21. We have a 2017 Miramar which is the cousin of the Challenger. It peeled off while driving and went airborne behind us. We were stunned as we heard the peeling off and saw the launch of the cargo door skin. It broke the lock from the door frame as well. Miraculously, it landed on the side of the highway while motorists were swerving to miss the projectile. We stopped and checked all the doors including the outside kitchen, all of which are in the debonding process. We have an extended platinum RV warranty which did not cover the damaged cargo doors, as well as our RV insurance, which said it is a

NHTSA complaint 11436500, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

7,200 miles

I WAS DRIVING SOUTHBOUND ON LOOP 303 ARIZONA AT APPROX 60 MPH IN THE MOTORHOME WHEN VEHICLES PASSING STARTED MAKING HAND GESTURES AS IF SOMETHING WAS WRONG WITH MOTORHOME. I PULLED THE MOTORHOME ONTO THE SHOULDER OF THE ROADWAY AND UPON EXITING AND BEGINNING TO CHECK THE OUTSIDE OF THE MOTORHOME I FOUND ON THE DRIVER SIDE ONE OF CARGO DOORS OUTER SKIN HAD SEPARATED FROM THE CARGO DOOR BACK TO THE HATCH HANDLE WHICH HAD STOPPED THE DOOR SKIN FROM COMPLETELY COMING OFF. THE CARGO DOOR WAS THE FIRST DOOR ON DRIVER SIDE FRONT THAT IS FOR THE COACH BATTERY COMPARTMENT. AT TIME OF INCIDENT THERE WAS LIGHT TRAFFIC AND WEATHER DRY WITH LIGHT TO MODERATE WIND. IT APPEARED TO ME THAT THE DOOR SKIN

NHTSA complaint 11329249, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1,500 miles

TL* THE CONTACT OWNS A 2017 THOR MIRAMAR. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR ERRONEOUSLY INDICATED THAT THE VEHICLE WAS IN A GEAR. THE CONTACT WAS UNCERTAIN AS TO WHICH GEAR THE VEHICLE WAS ACTUALLY IN AT THE TIME. ADDITIONALLY, THERE WAS MOLD CONTAMINATION DUE TO A LEAK IN THE ROOF, SIDE WALLS, AND CEILING THAT CAUSED WATER TO LEAK ONTO THE FLOOR. AFTER SEVERAL ATTEMPTS TO HAVE THE RV REPAIRED AT LA MESA RV CENTER SANFORD (LOCATED AT 4441 ORANGE BLVD, SANFORD, FL 32771, (833) 891-7134), THE RV WAS SHIPPED TO THE THOR MANUFACTURER TO BE REPAIRED. THE CONTACT WAS INFORMED THAT THE SIDE WALL WAS CUT TOO LARGE WHERE THE HEAT RETURN WAS LOCATED, WHICH CAUSED THE SEAL TO BECOME

NHTSA complaint 11244988, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

15,202 miles

TL* THE CONTACT OWNS A 2017 THOR MIRAMAR 34.4. WHILE DRIVING 60 MPH, THE ALUMINUM SKIN ON THE COMPARTMENT DOOR ATTACHED TO THE OUTDOOR KITCHEN DETACHED FROM THE VEHICLE, FOLLOWED BY THE ACTUAL DOOR. THE CONTACT PULLED THE RV OVER, DROVE TO A SERVICE STATION, AND USED DUCT TAPE TO COVER THE PARTS OF THE VEHICLE THAT DETACHED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE'S WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.*DT *AS

NHTSA complaint 11240887. Filed by an owner and not verified by NHTSA or by us.

Compare

Every Thor Motor Coach on this site — 6 vehicles, 91 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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