CSR

Cadillac · NHTSA safety record

2018 Cadillac Escalade ESV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 15 safety complaints about the 2018 Cadillac Escalade ESV with the US government. Of those, 2 mention a fire and no death is recorded. One recall campaign is open against it, covering the seat belts.

The most complained-about system is the engine, named in 9 complaints, 60% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2020 to August 2026 · How this is counted

What is on file

15 complaints on file

15

Complaints

0

Describe a crash

2

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 9 · 60%
ELECTRICAL SYSTEM 5 · 33%
SEAT BELTS 2 · 13%
FORWARD COLLISION AVOIDANCE 1 · 7%
POWER TRAIN 1 · 7%
STEERING 1 · 7%
SUSPENSION 1 · 7%
UNKNOWN OR OTHER 1 · 7%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 15.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 9.

12 9 6 3
20 21 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2018 Cadillac ESCALADE ESV, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 21.2% 20.4%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

SEAT BELTS:REAR/OTHER

18V673000 · September 26, 2018

The defect
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
The remedy
GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.

General Motors LLC · up to 15,800 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

fire

Vehicle caught fire in seatbelt harness

NHTSA complaint 11678661. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

We were on our way home from charlotte nc where the suv sat for a week while we were on vacation. Less than an hour of traveling home we smelled something burning so my husband pulled over, turns the suv off, and we looked on the outside at the tires. We didn’t see anything no smoke, no flat tires, so we look back in the suv and there was smoke all inside. We opened my passenger door and the smoke was coming from the door column that houses the seat belt. We had water in a cooler so he poured some on the area and I called 911. While waiting on the fire department the suv was still smoking but he couldn’t get the column cover off to see where it was coming from.Then fire starts flaming up

NHTSA complaint 11735860, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 104,107 miles

The contact owns a 2018 Cadillac Escalade ESV. The contact stated that while driving at various speeds, the steering wheel was stiff, and the vehicle lost automotive power and failed to exceed 35 MPH while driving. The contact stated that occasionally the vehicle failed to properly shift to driver(D) from park(P). The contact stated that the check engine, low oil pressure, and TPMS warning lights remained illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 104,107.

NHTSA complaint 11657858. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Engine failure

NHTSA complaint 11759388. Filed by an owner and not verified by NHTSA or by us.

ENGINE
2018 Cadillac Escalade ESV Platinum, 6.2L V8 L86 engine, under 100,000 miles. Engine seized and was towed to an authorized GM dealership. Teardown confirmed a spun and twisted rod bearing resulting in complete crankshaft seizure, documented by the dealer as non-serviceable per GM, requiring full engine replacement. Component is available for inspection. Prior to seizure, the vehicle experienced a highway stall preceded by a harmonic balancer failure, belt system failure, and charging system collapse. The vehicle lost propulsion at highway speed, creating a crash risk to myself and other drivers. The failure mode, spun rod bearing with crankshaft damage, is physically identical to the defect

NHTSA complaint 11735157, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Traction light and engine light flashing at 95,900 miles took Cadillac ESV to authorized dealer and he advised their was a misfire on cylinder 3 after several attemps to repair now advising he hear a knocking in engine that needs to be replaced.

NHTSA complaint 11715103. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Cue system delamenated cracking glass options not working correctly Many recalls for cue GPS entertainment system in all Cadillacs. This needs to be addressed because safety system backing up doesn't work properly. Cadillac has had problems with this part since 2014 recall and with lemon law class action on many Cadillacs for this same problem. Even if I purchase new cue laminated glass still happens in gel on glass. This is a major flaw and Cadillac knows there is a major problem .1500.00 for new cue system and problem still happening because of weather where car sits .the government needs to address because it's a safety issue when system doesn't work. Heat wont work cameras or radio!

NHTSA complaint 11698007, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac Escalade ESV

Model year Complaints Recalls Deaths
2026 10 3 —
2025 13 1 —
2024 22 2 —
2023 88 4 —
2022 56 4 —
2021 71 10 —
2020 22 2 —
2019 34 1 —
2017 38 1 —
2016 15 3 —
2015 8 6 —
2011 13 5 —

Other 2018 Cadillac models

XT5 66 ATS 21 Escalade 21 CT6 9 CTS 8

Complaints on file, same model year.

Every Cadillac on this site — 97 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst