CSR

Cadillac · NHTSA safety record

2024 Cadillac Escalade ESV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

20

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2024 Cadillac Escalade ESV have filed 20 safety complaints with NHTSA between January 2025 and July 2026. The most complained-about system is the engine, named in 13 of them (65%). The typical failure was reported at 19,000 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle. A further 2 defect investigations are open and unresolved.

Recalls (2)

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

25V274000 · April 24, 2025

The defect
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
The risk
Engine failure increases the risk of a crash.
The remedy
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

General Motors, LLC · up to 597,571 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP

24V674000 · September 12, 2024

The defect
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
The risk
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
The remedy
The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.

General Motors, LLC · up to 449,671 vehicles across all model years covered · fixed by software update

Defect investigations (3)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Loss of motive power due to engine failure post recall remedy

RQ26001

Still open recall query · opened January 16, 2026

the engine

The Office of Defects Investigation (ODI) has received 36 Vehicle Owner Questionnaires (VOQs) alleging engine failure in vehicles subject to Recall 25V274. In each VOQ, the engine had the recall remedy completed prior to the reported failure incident. Recall 25V-274 addresses vehicles equipped with a L87 6.2L V8 gas engine that experienced engine damage or failure. Recall 25V-274’s remedy includes an engine inspection.  Based on the results of the inspection the vehicle will receive an oil change to a higher viscosity oil or an engine replacement.  The complaints received allege failures of both remedies. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 25V-274. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Loss of motive power due to engine failure

EA25007

Still open engineering analysis · opened October 23, 2025

the engine, the engine and its cooling

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274.  This presents a potential safety risk that warrants further investigation.  ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Loss of motive power due to engine failure

PE25001

Closed preliminary evaluation · opened January 16, 2025 · closed October 23, 2025 · led to recall 25V274

the engine, the engine and its cooling

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 20.

ENGINE 13 65%
ENGINE AND ENGINE COOLING 3 15%
POWER TRAIN 3 15%
SERVICE BRAKES 3 15%
FUEL/PROPULSION SYSTEM 2 10%
WHEELS 2 10%
ELECTRICAL SYSTEM 1 5%
UNKNOWN OR OTHER 1 5%
VEHICLE SPEED CONTROL 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 13.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

WHEELS

crash · towed

There was a vibration in the rear then the wheel flew across the 4 lane hwy. Wheel completely detached from the SUV.

NHTSA complaint 11715124. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 15,000 miles

The contact owns a 2024 Cadillac Escalade ESV. The contact stated that while driving approximately 60 MPH, the vehicle stalled. There was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had failed and needed to be replaced. The contact was informed that the 6.2-liter gasoline engine was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 15,000.

NHTSA complaint 11727002. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I own a 2024 Cadillac Escalade ESV equipped with GM's 6.2L L87 V8 engine. The recall remedy for GM Safety Recall N252494000 (NHTSA Campaign No. 25V-274) was completed on April 17, 2026, at approximately 48,905 miles. Only approximately 2,347 miles later, on June 15, 2026, at approximately 51,252 miles, the engine experienced a severe malfunction while I was driving with passengers. Without warning, the engine began running extremely rough with severe vibration and shaking. The Check Engine Light began flashing, and Service StabiliTrak and Service Traction Control warnings appeared. A few minutes after I stopped the engine, it would not restart. I found no measurable engine oil on the

NHTSA complaint 11748650, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

20,000 miles

The contact owns a 2024 Cadillac Escalade ESV. The contact stated that while attempting to start the vehicle, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 25V274000 (ENGINE and ENGINE COOLING). The manufacturer was not notified of the failure. The failure mileage was 20,000.

NHTSA complaint 11745105. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I had the recall performed on my ESV in December, but driving home from [XXX] my dash indicated that I needed to push start. I did and it slowly died. I had it towed to Andrews Cadillac where it was purchased and I learned that my engine locked up. It is being completely replaced with 41,000 miles. Thankfully it was under warranty but apparently this is an ongoing issue with GM and the 6.2 liter engines. I won’t have my car for weeks while I await a new engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11729131. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Lifter failure. Camshaft damage and failure. Those were replaced. Within two weeks later: Complete engine failure. Seized while driving on interstate in traffic. Was stranded on Interstate near DFW airport. Required complete engine replacement. There was no warning before it seized.

NHTSA complaint 11710566. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac Escalade ESV

Model year Complaints Recalls Deaths
2025 10 1
2023 73 4
2022 52 4
2021 66 10
2020 21 2
2019 32 1
2018 14 1
2017 37 1
2016 15 3
2015 8 6
2011 13 5

Other 2024 Cadillac models

Every Cadillac on this site — 91 vehicles, 198 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst