CSR

Cadillac · NHTSA safety record

2024 Cadillac XT6

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

14

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2024 Cadillac XT6 have filed 14 safety complaints with NHTSA between February 2024 and June 2026. The most complained-about system is the power train, named in 7 of them (50%). The typical failure was reported at 1,200 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

24V459000 · June 20, 2024

The defect
General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
The risk
Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
The remedy
Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.

General Motors, LLC · up to 6,942 vehicles across all model years covered

VISIBILITY:WINDSHIELD

23V681000 · October 12, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
The risk
A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
The remedy
Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.

General Motors, LLC · up to 42 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 14.

POWER TRAIN 7 50%
ELECTRICAL SYSTEM 6 43%
FORWARD COLLISION AVOIDANCE 3 21%
SERVICE BRAKES 3 21%
BACK OVER PREVENTION 1 7%
ENGINE 1 7%
LANE DEPARTURE 1 7%
UNKNOWN OR OTHER 1 7%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 7.

2024 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

towed · 114 miles

The contact owns a 2024 Cadillac XT6. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle failed to properly accelerate. Also, while driving at an undisclosed speed, the transmission erroneously switched from the automatic mode to the manual mode and the vehicle would not remain in the proper gear. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 114.

NHTSA complaint 11585743. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to pick car up today spoke again with service manager at Cadillac dealer. He said, car has major issues and it’s rearing its ugly head (car is defective). He

NHTSA complaint 11742086, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
After driving for couple of hours Car Jump like a horse while driving and slow moving since purchased.

NHTSA complaint 11710246. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Transmission slipping and won’t go in reverse

NHTSA complaint 11703088. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car stops abruptly in reverse for no apparent reason when backing up

NHTSA complaint 11700299. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
am experiencing multiple issues with my 2024 Cadillac XT6 that affect drivability and potentially safety: 1.Intermittent Transmission Shift Jerk •The vehicle occasionally exhibits a sudden “jerk” or abrupt shift while accelerating, mostly in 2nd–3rd or 3rd–4th gear. •The issue is intermittent and cannot be consistently reproduced during dealer visits. •The dealer has performed two transmission fluid flushes within one month, but the problem continues. •No diagnostic trouble codes are stored, making it difficult for the dealer to duplicate, but the jerks are noticeable and concerning while driving. 2.Startup and Engine/Transmission Noise •Upon starting the vehicle, I hear unusual noises

NHTSA complaint 11697916, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Transmission suddered. Took to the dealer and they said that there are parts in the transmission that need to be replaced. They recommended not driving the vehicle because there could be complete faliure of the transmission causing the car not to move. They said that parts are on backorder and did not give a timeline of when the parts would be available. They said they did not have a vehicle to drive while we wait.

NHTSA complaint 11691340. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac XT6

Model year Complaints Recalls Deaths
2025 8 1
2023 13 2
2022 14 3
2021 18 2
2020 36 4

Other 2024 Cadillac models

Every Cadillac on this site — 91 vehicles, 198 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst