Recall · 23V681000
General Motors recalled 3 models over visibility
42
Vehicles covered
3
Models
3
Model years
October 12, 2023
Filed with NHTSA
VISIBILITY:WINDSHIELD
- The defect
- General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
- What it can cause
- A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
- What the dealer does
- Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 42 vehicles this is a small campaign: 80% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2023 to 2024, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.
GMC vehicles have been recalled over the visibility 18 times before this, most recently in March 2022 as 22V165000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 67 complaints with NHTSA, 4 of them before this campaign was filed.
The vehicles on this campaign carry 5 other recalls published here, the newest being: 24V459000 (electrical system), 24V311000 (air bags), 23V172000 (power train), 23V043000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by General Motors, LLC with NHTSA on October 12, 2023 as campaign 23V681000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-10-12.
Independent developer and analyst