Recall · 23V172000
General Motors recalled 5 models over power train
8,744
Vehicles covered
5
Models
6
Model years
March 16, 2023
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION
- The defect
- General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
- What it can cause
- A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
- What the dealer does
- Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 8,744 vehicles this is a bigger campaign than 78% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2022 to 2023, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Chevrolet vehicles have been recalled over the power train 43 times before this, most recently in February 2023 as 23V042000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 6 model years the campaign names. Their owners have filed 207 complaints with NHTSA, 7 of them before this campaign was filed. 61 of those name the power train, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 7 other recalls published here, the newest being: 24V459000 (electrical system), 23V681000 (visibility), 23V043000 (power train), 23V042000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by General Motors, LLC with NHTSA on March 16, 2023 as campaign 23V172000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-03-16.
Independent developer and analyst