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Chevrolet · NHTSA safety record

2023 Chevrolet Traverse

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 89 safety complaints about the 2023 Chevrolet Traverse with the US government. Of those, 5 describe a crash, 8 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the power train.

The most complained-about system is the power train, named in 29 complaints, 33% of the total. The typical failure was reported at 37,000 miles, the median across the 21 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2023 to September 2026 · How this is counted

What is on file

89 complaints on file

89

Complaints

5

Describe a crash

0

Mention fire

8

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
POWER TRAIN 29 · 33%
ELECTRICAL SYSTEM 19 · 21%
ENGINE 18 · 20%
SERVICE BRAKES 12 · 13%
UNKNOWN OR OTHER 9 · 10%
EXTERIOR LIGHTING 5 · 6%
FUEL/PROPULSION SYSTEM 5 · 6%
ENGINE AND ENGINE COOLING 3 · 3%
FORWARD COLLISION AVOIDANCE 3 · 3%
AIR BAGS 2 · 2%
LANE DEPARTURE 2 · 2%
SEATS 2 · 2%
0 15 31

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 89.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 29.

32 24 16 8
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Chevrolet TRAVERSE, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.1% 16.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

POWER TRAIN:AUTOMATIC TRANSMISSION

23V172000 · March 16, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
The risk
A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

General Motors, LLC · up to 8,744 vehicles across all model years covered

POWER TRAIN:DRIVELINE:DRIVESHAFT

23V042000 · February 2, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Blazer and Traverse vehicles. The left-side half-shaft assemblies may be missing a retaining ring.
The risk
A missing retaining ring on the half-shaft can cause half-shaft inner joint separation, resulting in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the left-side half-shaft assembly, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222390180.

General Motors, LLC · up to 10 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

2 injured · crash · towed

I HAD 2 MILE HR FRONT SIDE INPACK IN A PARKING LOT WHITCH PUSHED ME INTO ANTHER PARKED CAR .THEN AT THAT POINT MY CAR WENT INTO AT A HIGH RATE OF SPEED .I HAD BOTH FEET ON THE BREAK NO HELP .I PROCEEDED TO HIT OTHER CARS AFTER THE 3RD AND 4RD CAR IT FINALLY QUIT .THIS WAS AT A SMALL AIRPORT THANK GOT NO ONE WAS COMING OUT OF THE AIRPORT .I DID EVERYTHING I COULD TO STOP THIS CAR .IT JUST KEPT PICKING UP SPEED .

NHTSA complaint 11567972. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

2 injured · crash · 14,000 miles

The contact's husband leases a 2023 Chevrolet Traverse. The contact stated that after the vehicle had been parked for approximately 10 minutes, the contact who was occupying the front passenger's side seat turned off the vehicle while the driver's seat was unoccupied. The contact stated that the vehicle started rolling backwards and crashed into a tree that was 100 ft. away. The contact husband, who attempted to stop the vehicle from outside, sustained a partial tear of his hamstring and calf muscle on the right leg and received assistance from an Orthopedic. The contact sustained a contusion on the left hand but did not seek medical assistance. The contact and her husband were able to

NHTSA complaint 11671884, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 12,000 miles

The contact owned a 2023 Chevrolet Traverse. The contact stated that while driving at 40 MPH going north on [XXX] towards [XXX] , another vehicle made a sudeen left turn. As a result, the vehicle T-boned the vehicle that was making a left turn, then the contact's vehicle came to a stop, and the other vehicle was flipped over. There were no warning lights illuminated.The air bag deployed, the cover corner then cut the contact hand and tore her tendons. The contact suffered injuries to the chest when she impacted the steering wheel, her heart was bruised, and the bottom of her lungs collapsed. The contact was taken to the hospital by an ambulance. A police report was filed. The contact was

NHTSA complaint 11645392, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I was driving south on [XXX] north of [XXX] when a blue Dakota pulled out in front of me. I did not have time to stop or swerve. The Emblem of the airbag cut my left hand and fingers, tore the tendon in my thumb and hand, and sprained my left wrist. It also bruised my right thumb, bruised my heart, and collapsed the bottom of my lungs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11649072. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Engine started consuming oil at around 25-30k miles. Now adding 3Q between the recommened oil change period. First realized this when driving on road trip and the engine oil low warning triggered. Driving at night on a interstate - had to pull off and find a safe place to check it. Could of been stranded with an engine failure in the middle of nowhere. Dealer confirms the issue, but GM says 1Q per 2000mi is "normal" in their world. Refuses to do anything when losing 1/2 your oil every oil change internal...

NHTSA complaint 11765599. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
2023 Chevy Traverse LT with 33, 884 miles on it. ABS, TC, Service ESC, Service 4WD, Reduced Steering Assist. OBD2 Codes: C0040, U0414, U0121 populated. There is a short in the Electronic Brake Control Monitor, a part that should last way more than 3 years and 33k miles. $1300 to remove and replace EBCM.

NHTSA complaint 11764409. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request?Transmission How was your safety or the safety of others put at risk?Stumbles harshly when accelerating and deaccelerating Has the problem been reproduced or confirmed by a dealer or independent service center?Yes, Changed Transmission Fluid but still occurs Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?Yes, advised just needed transmmision fluid change anbd should clear up within 500 miles Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?N/A

NHTSA complaint 11761549. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 63,400 miles

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving in the lower gears and attempting to accelerate, the rear wheels suddenly locked up. The check engine warning light was occasionally illuminated after the failure occurred. The vehicle was towed to a local independent mechanic to be diagnosed, and it was determined that the transmission needed to be replaced. The local dealer was contacted. The failure mileage was approximately 63,400.

NHTSA complaint 11761634. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I own a 2023 Chevrolet Traverse. While driving, the vehicle suddenly began jerking very hard during acceleration and shifting. The Check Engine Light illuminated, and the vehicle became unsafe to drive because the transmission was not operating normally. I was concerned that the vehicle could suddenly lose power or fail while driving in traffic, increasing the risk of a crash. I took the vehicle to a Chevrolet dealership for diagnosis. The dealer found the transmission fluid was burned and diagnosed transmission trouble codes P0797 and P0700, indicating an internal transmission problem. Transmission .PDF Before the failure, I experienced harsh shifting and jerking that became progressively

NHTSA complaint 11752765, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
While driving on the highway all of a sudden the vehicle started to vibrate and smell like metal burning . Merged off the highway to find my brakes where super hot. Pulled over for a little bit and drove home very slowly . Mechanic said the pads were locked on the rotors and completely destroyed both pads and rotors. Will be taking vehicle to chevy dealer because I dont feel safe driving my family .

NHTSA complaint 11750730. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Traverse

Model year Complaints Recalls Deaths
2026 24 1 —
2025 179 0 —
2024 137 0 —
2022 98 1 —
2021 89 3 —
2020 229 8 —
2019 407 3 —
2018 461 2 —
2017 361 3 1
2016 292 5 1
2015 313 5 —
2014 547 7 —
2013 162 4 —
2012 354 5 —
2011 608 5 1
2010 669 5 —

Other 2023 Chevrolet models

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst