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Chevrolet · NHTSA safety record

2023 Chevrolet Traverse

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

85

Complaints

5

Crashes

0

Fires

8

Injuries

0

Deaths

Owners of the 2023 Chevrolet Traverse have filed 85 safety complaints with NHTSA between June 2023 and July 2026. The most complained-about system is the power train, named in 27 of them (32%). The typical failure was reported at 33,500 miles, the median across the 20 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

POWER TRAIN:AUTOMATIC TRANSMISSION

23V172000 · March 16, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
The risk
A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

General Motors, LLC · up to 8,744 vehicles across all model years covered

POWER TRAIN:DRIVELINE:DRIVESHAFT

23V042000 · February 2, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Blazer and Traverse vehicles. The left-side half-shaft assemblies may be missing a retaining ring.
The risk
A missing retaining ring on the half-shaft can cause half-shaft inner joint separation, resulting in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the left-side half-shaft assembly, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222390180.

General Motors, LLC · up to 10 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 85.

POWER TRAIN 27 32%
ELECTRICAL SYSTEM 18 21%
ENGINE 17 20%
SERVICE BRAKES 11 13%
UNKNOWN OR OTHER 9 11%
EXTERIOR LIGHTING 5 6%
FUEL/PROPULSION SYSTEM 5 6%
ENGINE AND ENGINE COOLING 3 4%
AIR BAGS 2 2%
FORWARD COLLISION AVOIDANCE 2 2%
LANE DEPARTURE 2 2%
SEATS 2 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 29.

2023 2025 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

2 injured · crash · towed

I HAD 2 MILE HR FRONT SIDE INPACK IN A PARKING LOT WHITCH PUSHED ME INTO ANTHER PARKED CAR .THEN AT THAT POINT MY CAR WENT INTO AT A HIGH RATE OF SPEED .I HAD BOTH FEET ON THE BREAK NO HELP .I PROCEEDED TO HIT OTHER CARS AFTER THE 3RD AND 4RD CAR IT FINALLY QUIT .THIS WAS AT A SMALL AIRPORT THANK GOT NO ONE WAS COMING OUT OF THE AIRPORT .I DID EVERYTHING I COULD TO STOP THIS CAR .IT JUST KEPT PICKING UP SPEED .

NHTSA complaint 11567972. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

2 injured · crash · 14,000 miles

The contact's husband leases a 2023 Chevrolet Traverse. The contact stated that after the vehicle had been parked for approximately 10 minutes, the contact who was occupying the front passenger's side seat turned off the vehicle while the driver's seat was unoccupied. The contact stated that the vehicle started rolling backwards and crashed into a tree that was 100 ft. away. The contact husband, who attempted to stop the vehicle from outside, sustained a partial tear of his hamstring and calf muscle on the right leg and received assistance from an Orthopedic. The contact sustained a contusion on the left hand but did not seek medical assistance. The contact and her husband were able to

NHTSA complaint 11671884, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 12,000 miles

The contact owned a 2023 Chevrolet Traverse. The contact stated that while driving at 40 MPH going north on [XXX] towards [XXX] , another vehicle made a sudeen left turn. As a result, the vehicle T-boned the vehicle that was making a left turn, then the contact's vehicle came to a stop, and the other vehicle was flipped over. There were no warning lights illuminated.The air bag deployed, the cover corner then cut the contact hand and tore her tendons. The contact suffered injuries to the chest when she impacted the steering wheel, her heart was bruised, and the bottom of her lungs collapsed. The contact was taken to the hospital by an ambulance. A police report was filed. The contact was

NHTSA complaint 11645392, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I was driving south on [XXX] north of [XXX] when a blue Dakota pulled out in front of me. I did not have time to stop or swerve. The Emblem of the airbag cut my left hand and fingers, tore the tendon in my thumb and hand, and sprained my left wrist. It also bruised my right thumb, bruised my heart, and collapsed the bottom of my lungs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11649072. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I own a 2023 Chevrolet Traverse. While driving, the vehicle suddenly began jerking very hard during acceleration and shifting. The Check Engine Light illuminated, and the vehicle became unsafe to drive because the transmission was not operating normally. I was concerned that the vehicle could suddenly lose power or fail while driving in traffic, increasing the risk of a crash. I took the vehicle to a Chevrolet dealership for diagnosis. The dealer found the transmission fluid was burned and diagnosed transmission trouble codes P0797 and P0700, indicating an internal transmission problem. Transmission .PDF Before the failure, I experienced harsh shifting and jerking that became progressively

NHTSA complaint 11752765, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
While driving on the highway all of a sudden the vehicle started to vibrate and smell like metal burning . Merged off the highway to find my brakes where super hot. Pulled over for a little bit and drove home very slowly . Mechanic said the pads were locked on the rotors and completely destroyed both pads and rotors. Will be taking vehicle to chevy dealer because I dont feel safe driving my family .

NHTSA complaint 11750730. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Vehicle is not detecting key fob. Main battery was changed now the vehicle is not detecting keys. both key fob batteries have been replaced as well as the main vehicle battery. This issue is the same issue that the Malibu is having .this is whats happening .Ignition & Starting (TSB 23-NA-163): Addresses conditions where the vehicle exhibits a "No Crank/No Start" or "No FOB Detected" message. Dealerships inspect and reprogram the Body Control Module (BCM).

NHTSA complaint 11750376. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Bad torque converter

NHTSA complaint 11749033. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I was driving down a neighborhood road and my car suddenly slammed to a stop, forcing my chest into the steering wheel and throwing my dog from the backseat into the back of the passenger seat. We had it towed to a local shop and they reported the solenoid inside the transmission has failed. This is a two year old vehicle with less than 100k miles on it. Luckily, I was in a neighborhood going less than 50 mph and did not have my children in the car with me. Other than some soreness, my dog and I are fine. This could have been a lot worse and caused more serious injuries. I would like this reviewed for a recall and contacted as to why there were no warnings from the vehicle prior to this

NHTSA complaint 11748139, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I own a 2023 Chevrolet Traverse RS, VIN [XXX]. This vehicle has repeated safety-related failures involving the engine/cooling system, fuel-injector/misfire system, steering-assist warning system, and electronic parking brake system. The vehicle is currently at AutoNation Chevrolet West Austin, dropped off on XXX, and is available for inspection. Soon after delivery, the vehicle began losing coolant and overheating. This was not isolated. Before the engine was finally replaced, there were at least four documented coolant/overheating-related dealer visits or repair notes: XXX. The problem repeated again on XXX, becoming the fifth coolant/overheating-related visit and resulting in

NHTSA complaint 11748236, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Traverse

Model year Complaints Recalls Deaths
2026 20 1
2025 171 0
2024 130 0
2022 95 1
2021 86 3
2020 218 8
2019 401 3
2018 454 2
2017 360 3 1
2016 291 5 1
2015 313 5
2014 547 7
2013 161 4
2012 354 5
2011 608 5 1
2010 668 5

Other 2023 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
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