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Chevrolet · NHTSA safety record

2023 Chevrolet Bolt EUV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 119 safety complaints about the 2023 Chevrolet Bolt EUV with the US government. Of those, 12 describe a crash, 1 mentions a fire, 4 people were injured and no death is recorded. No recall campaign has been matched to this year, make and model.

The most complained-about system is forward collision avoidance, named in 31 complaints, 26% of the total. The typical failure was reported at 6,500 miles, the median across the 10 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2022 to September 2026 · How this is counted

What is on file

119 complaints on file

119

Complaints

12

Describe a crash

1

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Which system owners named

Complaints naming each system
FORWARD COLLISION AVOIDANCE 31 · 26%
ELECTRICAL SYSTEM 26 · 22%
STEERING 25 · 21%
VEHICLE SPEED CONTROL 13 · 11%
EXTERIOR LIGHTING 12 · 10%
FUEL/PROPULSION SYSTEM 11 · 9%
POWER TRAIN 11 · 9%
SERVICE BRAKES 11 · 9%
UNKNOWN OR OTHER 10 · 8%
LANE DEPARTURE 8 · 7%
BACK OVER PREVENTION 4 · 3%
ENGINE 3 · 3%
0 15 31

One complaint can name several systems, so these add up to more than 119.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 35.

40 30 20 10
22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Chevrolet BOLT EUV, and it is a separate question from what owners report going wrong later.

Test SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 10.7%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

2 injured · crash · towed

One pedal speed control was used to slow down and stop the car approaching a busy intersection. The car came to a complete stop and was idle at the intersection. While stopped at the red light, the car suddenly accelerated into oncoming traffic and was directly heading towards a head-on collision. The driver turned the car to the left, avoiding injury, however, a party in the other vehicle was injured. The Chevy Bolt received extensive damage and was totaled. The police filed a report and the insurance company inspected the vehicle and has taken possession of the vehicle.

NHTSA complaint 11570360. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1 injured · crash · towed · 27,000 miles

The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while driving at various speeds, the automatic emergency braking system engaged while there were no vehicles or objects nearby. Additionally, the contact stated that while driving at various speeds, the Super Cruise driver assistance feature disengaged unintendedly. The contact stated that upon attempting to reengage the feature, a message advising that the road lane could not be found or that the contact's face could not be read was displayed. The vehicle was taken to the dealer several times. The dealer informed the contact that the vehicle was operating as designed. Additionally, the contact stated while driving 50-60

NHTSA complaint 11624002, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

1 injured · crash · towed

I was driving on the highway with GM Super Cruise engaged. I was within the speed limit on a straight road with my hands near the wheel. Without warning, the steering turned sharply to the left on its own and locked — I was unable to correct it or override the system. The vehicle left the road, spun, and was totaled. I walked away with minor injuries. There were no warning lamps or messages prior to the failure. The vehicle has been inspected by police (report exists) and insurance representatives. The vehicle is currently at a dealership and is available for inspection. The problem has not been reproduced or confirmed by a dealer. I believe the Super Cruise system malfunctioned and caused

NHTSA complaint 11743970, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

What component or system failed or malfunctioned, and is it available for inspection upon request? - I believe it is the electrical component, or wiring component that is under the hood. It spontaneously caught on fire in the middle of the night with no indication of arson or outside source. How was your safety or the safety of others put at risk? Definitely a safety concern since how would anyone know if their car will not spontaneously catch on fire while driving, parked, inside a garage? Not only my own safety concern, but for my family and neighboring houses/cars' safety as well. Has the problem been reproduced or confirmed by a dealer or independent service center? GM Claims department

NHTSA complaint 11552090, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The steering sticks at low speeds requiring manual manipulation to move it back to center. It is inconsistent sometimes it works properly. This is dangerous.

NHTSA complaint 11767939. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
While driving my 2023 Chevrolet Bolt EUV at approximately 136,594 miles, the vehicle suddenly began making severe mechanical clacking/grinding noises and vibrating heavily. I could no longer safely drive the vehicle at normal road speed and was only able to move it very slowly. Fortunately, this occurred when traffic around me was light. If this failure had occurred in heavy or high-speed traffic, the sudden loss of normal drivability could have created a serious safety risk to me and other motorists. The vehicle was towed to Simpson Chevrolet of Irvine for diagnosis. The Chevrolet dealer found a large hole in the transmission/transaxle case and confirmed that the unit had lost all of its

NHTSA complaint 11764449, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The electric power steering / steering gear assembly exhibits mechanical binding ("sticky steering") and completely fails to return to center. When going around a curve in the road, the steering wheel "memorizes" or holds the turned angle and will not unwind or self-center like it used to and as I would expect it to. I'm having to apply continuous, deliberate manual counter-steering to bring the vehicle back to straight. The steering also has a distinct "notchy" or sticking sensation when making small steering adjustments that make clear audible clicking or knocking sounds at lower speeds. The issue began intermittently from my recollection around early 2026 and has grown progressively

NHTSA complaint 11762966, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The electric power steering (EPS) rack has developed an internal binding at times, causing the steering wheel to sometimes fail to naturally return to the center position after completing both low-speed and highway-rate turns. Instead of self-centering, the wheel holds its turned angle, forcing me to manually pull it back to straight-line navigation. This creates a serious safety hazard, as it requires unnatural steering corrections and can lead to overcorrection or unintended lane departure. No warning lights or diagnostic trouble codes (DTCs) have appeared on the dashboard. This is a well-documented issue across Chevrolet Bolt EV and EUV models. Dozens of owners on public forums and in

NHTSA complaint 11761717, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
Steering Rack: The internal components of the rack bind up and create heavy resistance, causing the wheel to lock into a turned position rather than gliding back on its own to maintain control. This issue forces you to manually pull the steering wheel back straight after every turn, making high-speed and everyday driving unpredictable and dangerous. Power train: The powertrain is loose when moving forward and backward potentially causing a risk to others when leaving the vehicle in park.

NHTSA complaint 11761423. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash

Collision warning failed to warn driver and automatic emergency braking failed to engage, causing an accident.

NHTSA complaint 11760626. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Bolt EUV

Model year Complaints Recalls Deaths
2022 26 4 —

Other 2023 Chevrolet models

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst