CSR

Chevrolet · NHTSA safety record

2023 Chevrolet Equinox

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

92

Complaints

4

Crashes

0

Fires

3

Injuries

0

Deaths

Owners of the 2023 Chevrolet Equinox have filed 92 safety complaints with NHTSA between January 2023 and August 2026. The most complained-about system is the fuel and propulsion system, named in 42 of them (46%). The typical failure was reported at 22,001 miles, the median across the 10 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

CHILD SEAT:VEHICLE LATCH ANCHOR

23V339000 · May 11, 2023

The defect
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The risk
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
The remedy
Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

General Motors, LLC · up to 668,187 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

22V929000 · December 15, 2022

The defect
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
The risk
In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
The remedy
Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.

General Motors, LLC · up to 9 vehicles across all model years covered

SEATS

22V724000 · September 29, 2022

The defect
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
The risk
A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
The remedy
Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.

General Motors, LLC · up to 6,895 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 92.

FUEL/PROPULSION SYSTEM 42 46%
UNKNOWN OR OTHER 16 17%
ENGINE 15 16%
SERVICE BRAKES 14 15%
ELECTRICAL SYSTEM 11 12%
FORWARD COLLISION AVOIDANCE 6 7%
STEERING 6 7%
FUEL SYSTEM, GASOLINE 5 5%
POWER TRAIN 4 4%
AIR BAGS 2 2%
LANE DEPARTURE 2 2%
STRUCTURE 2 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 26.

2023 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

On January 21, 2026 i was involved in a car accident with a tractor in which the tractor collided with my passenger front side of my car causing me to slide into corn field causing the total destruction of my vehicle. None of my airbags deployed. There were no warning lamps or indicators from the vehicle showing a fault prior to the accident. The vehicle has been inspected by the insurance adjustor. It is unknown if other vehicles have had the same issue to my knowledge.

NHTSA complaint 11728894. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

1 injured · crash

Front impact crash with two deer, rear seatbelt came unlatched causing car seat to fly into the front seat and the front seat belt did not lock nor did the airbags go off. No sensors alerted.

NHTSA complaint 11553980. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

Went to the grocery store, bought $300 worth of stuff, loaded it all in the back. Driving home, one of the bags full of bottles of wine fell over. Upon arriving home, tried to slowly and partially open the lift gate to prevent items from falling out. Hit button to open lift gate. With left hand, tried to slow down the opening while with right hand, reached in to catch loose bottles. Apparently my providing resistance to slow the opening was interpreted as some kind of "problem" causing the opening to reverse and causing the lift gate to close on my right arm. I now have a large abrasion and bruise on my right arm where the lift gate tried to eat my arm. If the lift gate had a manual

NHTSA complaint 11536094, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

I went to the gas station to fill the car with gas. I pulled along the pumps and put on the brakes but they failed and I applied again failed again so I put into netural and ran into a pole. I called GM and they checked the brakes could not find any problem. I ask if they checked the computer but they didn't know. the Equinox only had 170 miles on it. That is my problem.

NHTSA complaint 11503877. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display serious fault codes, including: EVAP System Switching Valve “B” Performance / Stuck Open DC/DC Converter Voltage Sensor “A” Range/Performance

NHTSA complaint 11757291. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I own a 2023 Chevrolet Equinox that is experiencing unexpected loss of power while driving, hard starting, warning lights, and fuel-system-related diagnostic trouble codes. There is an open GM recall/customer satisfaction program related to the fuel system. I contacted General Motors and was given Customer Assistance Case #1069141090. GM advised me that the applicable recall repair needs to be performed. I brought the vehicle to Bomnin Chevrolet West Kendall and explained that the vehicle was losing power unexpectedly while being driven. The dealership acknowledged that it could see the recall but told me that Bomnin reserved the right not to perform the recall repair and directed me to

NHTSA complaint 11756537, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Our 2023 Equinox needs the high pressure fuel pump replaced after we broke down on the side of the road. Thankfully, we were able to get to a safe location while we waited for a tow truck since our vehicle would no longer accelerate. There is currently a recall (N242450160) for Equinoxes made between 2023-2024 for the exact issue/part replacement ours needs. However, we were not notified of this recall because our VIN number is not currently included in the recall.

NHTSA complaint 11754786. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Purchased vehicle at 53k miles in March 27 of this year it broke down April 27 a month later took it to Chevy dealership. They said it had recall to reprogram fuel pump later discovered the high pressure fuel pump went out and one fuel injector went bad at the same time. I wasn’t informed on recalls when purchasing vehicle. Bill was $1300+ I had to come out of pocket $520 for the repairs.July 12 the ac compressor went out but i cancelled my warranties cause they didn’t cover all repairs so I had to replace compressor my self.

NHTSA complaint 11752653. Filed by an owner and not verified by NHTSA or by us.

ENGINE

34,000 miles

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on several occasions, the vehicle lost automotive power with the check engine warning light continuously illuminated. The vehicle was taken to a local Auto Zone and a diagnostic machine retrieved DTC: P0191. The vehicle was then taken to a local dealer where it was diagnosed, and the contact was informed that the high-pressure fuel pump was inoperable and needed to be replaced. The vehicle was repaired. The contact associated the failure with Technical Service Bulletin: N242450160. The manufacturer was notified of the failure. The failure mileage was 34,000.

NHTSA complaint 11751557. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My 2023 Equinox RS losses power during quick acceleration for lane changes or passing. It will also lose power during some turns at normal speed. It will also accelerate and deaccelerate at a low speed making it feel like the gears are slipping. Auto stop on occasion will be a hard take off requiring a firm foot on the brake. At time it will also shift hard into 1st gear. My car has been in the dealership three times for this issue and the last time the tech said there was a recall for the issue and performed some reset and gave me the car back. Other than that they said there is nothing they can do about it. This issue presents a major safety issue especially when it losses power during a

NHTSA complaint 11749947, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Equinox

Model year Complaints Recalls Deaths
2026 60 1
2025 212 0
2024 71 1
2022 160 5
2021 89 4
2020 299 4 1
2019 296 4
2018 397 5
2017 271 0
2016 393 1
2015 679 2
2014 546 1
2013 749 2
2012 682 3
2011 781 3 2
2010 784 3

Other 2023 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst