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Chevrolet · NHTSA safety record

2023 Chevrolet Equinox

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 95 safety complaints about the 2023 Chevrolet Equinox with the US government. Of those, 4 describe a crash, 3 people were injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the fuel and propulsion system, named in 44 complaints, 46% of the total. The typical failure was reported at 22,001 miles, the median across the 10 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2023 to September 2026 · How this is counted

What is on file

95 complaints on file

95

Complaints

4

Describe a crash

0

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
FUEL/PROPULSION SYSTEM 44 · 46%
ENGINE 17 · 18%
UNKNOWN OR OTHER 17 · 18%
SERVICE BRAKES 14 · 15%
ELECTRICAL SYSTEM 12 · 13%
STEERING 7 · 7%
FORWARD COLLISION AVOIDANCE 6 · 6%
FUEL SYSTEM, GASOLINE 5 · 5%
POWER TRAIN 5 · 5%
VEHICLE SPEED CONTROL 3 · 3%
AIR BAGS 2 · 2%
LANE DEPARTURE 2 · 2%
0 19 38

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 95.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 26.

28 21 14 7
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Chevrolet EQUINOX, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 16.4% 18.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

CHILD SEAT:VEHICLE LATCH ANCHOR

23V339000 · May 11, 2023

The defect
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The risk
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
The remedy
Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

General Motors, LLC · up to 668,187 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

22V929000 · December 15, 2022

The defect
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
The risk
In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
The remedy
Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.

General Motors, LLC · up to 9 vehicles across all model years covered

SEATS

22V724000 · September 29, 2022

The defect
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
The risk
A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
The remedy
Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.

General Motors, LLC · up to 6,895 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

On January 21, 2026 i was involved in a car accident with a tractor in which the tractor collided with my passenger front side of my car causing me to slide into corn field causing the total destruction of my vehicle. None of my airbags deployed. There were no warning lamps or indicators from the vehicle showing a fault prior to the accident. The vehicle has been inspected by the insurance adjustor. It is unknown if other vehicles have had the same issue to my knowledge.

NHTSA complaint 11728894. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

1 injured · crash

Front impact crash with two deer, rear seatbelt came unlatched causing car seat to fly into the front seat and the front seat belt did not lock nor did the airbags go off. No sensors alerted.

NHTSA complaint 11553980. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

Went to the grocery store, bought $300 worth of stuff, loaded it all in the back. Driving home, one of the bags full of bottles of wine fell over. Upon arriving home, tried to slowly and partially open the lift gate to prevent items from falling out. Hit button to open lift gate. With left hand, tried to slow down the opening while with right hand, reached in to catch loose bottles. Apparently my providing resistance to slow the opening was interpreted as some kind of "problem" causing the opening to reverse and causing the lift gate to close on my right arm. I now have a large abrasion and bruise on my right arm where the lift gate tried to eat my arm. If the lift gate had a manual

NHTSA complaint 11536094, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

I went to the gas station to fill the car with gas. I pulled along the pumps and put on the brakes but they failed and I applied again failed again so I put into netural and ran into a pole. I called GM and they checked the brakes could not find any problem. I ask if they checked the computer but they didn't know. the Equinox only had 170 miles on it. That is my problem.

NHTSA complaint 11503877. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
**NHTSA Complaint Summary: 2023 Chevrolet Equinox Warranty & Safety Failure** * **First Stall & Initial Negligence:** After a factory engine replacement, the vehicle suffered a fuel system failure. Castle Rock Chevrolet falsely claimed it was repaired, leading to a catastrophic stall on a high-speed highway with raw gasoline and burning plastic odors. * **Second Stall & False Diagnosis:** Following a tow, the dealership cleared the car, claiming "no errors". Within 24 hours, it stalled again in live traffic. Castle Rock then refused emergency warranty service and hung up on you. * **Critical Safety Hazard:** The vehicle experiences a severe electrical voltage drop (triggering **"Engine

NHTSA complaint 11762541, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The ongoing issues with my 2023 Chevrolet Equinox, VIN [XXX], which I have brought to your dealership multiple times for the same unresolved problem. I was told three separate times that the engine light was fixed. I checked the vehicle today, and the engine light is still on. I was misled three times. Since purchasing this vehicle, I have not been able to drive it. Instead, I have spent the last four weeks repeatedly picking up and dropping off the car at your dealership. The vehicle has spent more time in your service department than with me. This has caused significant loss of time, money, and peace of mind. You have wasted my time, energy, and resources, and your team has already put 95

NHTSA complaint 11758877, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The vehicle is experiencing repeated, sudden engine stalling while driving at speed, creating an immediate risk of a severe traffic collision. In March 2025, the fuel pump failed and was replaced by an independent mechanic, who later had to clear a system clog in August 2025 after a second stall. In August 2026, the dealership replaced the fuel pump under an official NHTSA safety recall. Within days of receiving the vehicle back, the new recall remedy failed, causing the vehicle to stall in traffic again and nearly cause a major accident. The vehicle has suffered four separate fuel-system-related failures/stalls under 87,000 miles. The manufacturer's official recall remedy has failed to

NHTSA complaint 11758547, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display serious fault codes, including: EVAP System Switching Valve “B” Performance / Stuck Open DC/DC Converter Voltage Sensor “A” Range/Performance

NHTSA complaint 11757291. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I own a 2023 Chevrolet Equinox that is experiencing unexpected loss of power while driving, hard starting, warning lights, and fuel-system-related diagnostic trouble codes. There is an open GM recall/customer satisfaction program related to the fuel system. I contacted General Motors and was given Customer Assistance Case #1069141090. GM advised me that the applicable recall repair needs to be performed. I brought the vehicle to Bomnin Chevrolet West Kendall and explained that the vehicle was losing power unexpectedly while being driven. The dealership acknowledged that it could see the recall but told me that Bomnin reserved the right not to perform the recall repair and directed me to

NHTSA complaint 11756537, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Our 2023 Equinox needs the high pressure fuel pump replaced after we broke down on the side of the road. Thankfully, we were able to get to a safe location while we waited for a tow truck since our vehicle would no longer accelerate. There is currently a recall (N242450160) for Equinoxes made between 2023-2024 for the exact issue/part replacement ours needs. However, we were not notified of this recall because our VIN number is not currently included in the recall.

NHTSA complaint 11754786. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Equinox

Model year Complaints Recalls Deaths
2026 71 1 —
2025 228 0 —
2024 79 1 —
2022 177 5 —
2021 96 4 —
2020 309 4 1
2019 302 4 —
2018 408 5 1
2017 273 0 —
2016 396 1 —
2015 680 2 —
2014 548 1 —
2013 751 2 —
2012 685 3 —
2011 782 3 2
2010 784 3 —

Other 2023 Chevrolet models

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst