CSR

Chevrolet · NHTSA safety record

2021 Chevrolet Equinox

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

89

Complaints

5

Crashes

0

Fires

5

Injuries

0

Deaths

Owners of the 2021 Chevrolet Equinox have filed 89 safety complaints with NHTSA between February 2021 and August 2026. The most complained-about system is the power train, named in 17 of them (19%). The typical failure was reported at 57,686 miles, the median across the 24 complaints that gave an odometer reading.

Complaints more than doubled year on year: 28 in the twelve months to 2026-Q1, against 12 in the twelve before.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

CHILD SEAT:VEHICLE LATCH ANCHOR

23V339000 · May 11, 2023

The defect
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The risk
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
The remedy
Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

General Motors, LLC · up to 668,187 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

23V013000 · January 19, 2023

The defect
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
The risk
An engine stall increases the risk of a crash.
The remedy
Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.

General Motors, LLC · up to 23,323 vehicles across all model years covered

TIRES

21V612000 · August 5, 2021

The defect
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
The risk
Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
The remedy
Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

General Motors, LLC · up to 9,597 vehicles across all model years covered

SEAT BELTS

20V811000 · December 23, 2020

The defect
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
The risk
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

General Motors, LLC · up to 470 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 89.

POWER TRAIN 17 19%
ELECTRICAL SYSTEM 16 18%
ENGINE 15 17%
UNKNOWN OR OTHER 15 17%
FUEL/PROPULSION SYSTEM 13 15%
SERVICE BRAKES 7 8%
STRUCTURE 5 6%
AIR BAGS 4 4%
FUEL SYSTEM, GASOLINE 4 4%
SEAT BELTS 4 4%
STEERING 4 4%
EXTERIOR LIGHTING 3 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 20.

2021 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed

The contact stated he was driving a rented 2021 Chevrolet Equinox. The contact stated while driving 20 mph and crossing an intersection when another vehicle t-bone crashed into his front driver's side door. The crash caused him to collide with a third vehicle. No air bags were deployed in his vehicle. The contact sustained multiple injuries and a type 3 AC joint separation on his left shoulder. The contact did seek medical attention at an Emergency Room. The contact also stated the driver in the third vehicle did sustain unknown injuries and was unaware if they seek medication attention for their injuries. A police report was filed. The vehicle was not drivable. The vehicle was towed to

NHTSA complaint 11448040, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

1 injured · crash · towed · 11,000 miles

The contact leased a 2021 Chevrolet Equinox. The contact stated that while driving approximately 30-35 mph, he made a right turn going across an intersection and collided with a 2012 Ford Focus. The brakes were applied, but the response was too slow. There were no warning lights illuminated. The air bags deployed. The vehicle was filled with smoke. The driver's side front door failed to open. The fire department was on the scene, but there were no reported fire. A police report was filed. The vehicle was towed to a towing lot. The air bag struck the driver in the chest. The contact sustained internal bruising, including bruising on her abdomen and on her arms. The driver was taken to the

NHTSA complaint 11543999, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

1 injured · crash · 88,365 miles

The contact owns a 2021 Chevrolet Equinox. The contact stated while approaching a stop light, the vehicle behind the contact was rear-ended by another vehicle causing the vehicle behind the contact to rear-end the contact’s vehicle, causing minor damages. The contact stated that the vehicle behind the contact had major damages. When the contact was rear-ended the seat belt on the driver's side did not retract at the point of impact, causing the contact to launch forward and struck a sun visor with his head. The contact had sought medical attention for neck pain and for headaches. The contact was unsure if anyone else was injured or if a police report was filed. The vehicle was not repaired.

NHTSA complaint 11524829, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · towed · 21,680 miles

The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.

NHTSA complaint 11539391. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I am reporting a severe mechanical failure involving the fuel pump module on my 2021 Chevrolet Equinox. My vehicle exhibits symptoms that match NHTSA Recall Campaign 23V-013 / GM Campaign N222372310 (Inadequate Fuel Pump Flow). However, when checking my VIN, GM indicates my vehicle is currently excluded from the official recall population. My car hesitates to accelerate on the highway, will randomly sputter when at a constant speed, I have had a checked engine light come on which was cleared after it being inspected but was not fixed. This creates an extreme hazard and risk of my car completely stalling, or the risk of an accident when trying to accelerate on the interstate or just merging

NHTSA complaint 11756705, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The high pressure fuel pump seized, shattering the camshaft, dropping metal fragments into the cylinders causing total engine failure. GM issued a safety recall for certain 2021-2022 Chevy equinox due to a defective fuel pump modules but it was not accurate. GM is currently facing major class action lawsuits alleging that their equinox fuel pumps are fundamentally defective. The lawsuits highlight that the component fails, causing catastrophic damage and GMs initial recall fixes were inadequate.

NHTSA complaint 11751317. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

towed · 86,000 miles

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on a busy highway, the engine seized, and the vehicle failed to restart. No warning lights were illuminated. The local Police assisted in pushing the vehicle onto the shoulder of the road. A mobile mechanic diagnosed the vehicle with a failed Camshaft position sensor. The vehicle was not repaired. The vehicle was later towed to another independent mechanic, where it was diagnosed with a failed timing chain. The vehicle was not repaired. The vehicle was then towed to the dealer, where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced.

NHTSA complaint 11749103, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The electronic brake control module causes the car to no start and goes into limp mode. Cuts off the power to every system in the entire dashboard including the transmission making the car very dangerous to drive.

NHTSA complaint 11748322. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I have no sound at all no turn signals, no seat belt no nothing, had Chevy in leesburg tell me I need an update did that and being told to replace radio and amplifier

NHTSA complaint 11744599. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I was driving in GA and my low engine power light came on and I lost complete ability to brake. The brake pedal was hard and would not go down. I towed my car to Jim Ellis Chevrolet in Atlanta. They called a few days later and told me I needed extensive engine repairs that would cost over $5,000 but GM would take care of some of it. I paid $1980.00. I went to pick up my car and was nervous because I lost brakes on a highway and was afraid. I asked them if they were sure everything was repaired and I would be safe and they told me it was tested extensively and driven and all was good. I drove around 2 hours after leaving and my engine light came on and my brakes failed again going 70 miles

NHTSA complaint 11742151, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Equinox

Model year Complaints Recalls Deaths
2026 60 1
2025 212 0
2024 71 1
2023 92 3
2022 160 5
2020 299 4 1
2019 296 4
2018 397 5
2017 271 0
2016 393 1
2015 679 2
2014 546 1
2013 749 2
2012 682 3
2011 781 3 2
2010 784 3

Other 2021 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst