CSR

Chevrolet · NHTSA safety record

2016 Chevrolet Equinox

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

393

Complaints

14

Crashes

3

Fires

22

Injuries

0

Deaths

Owners of the 2016 Chevrolet Equinox have filed 393 safety complaints with NHTSA between October 2015 and August 2026. The most complained-about system is the engine, named in 200 of them (51%). The typical failure was reported at 65,000 miles, the median across the 172 complaints that gave an odometer reading.

Complaints fell 30% year on year: 32 in the twelve months to 2026-Q1, against 46 in the twelve before.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

EQUIPMENT:OTHER:LABELS

16V449000 · June 21, 2016

The defect
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
If the information on the certification labels is incorrect, the operator may install incorrectly sized tires or rims or may improperly inflate the tires, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will inspect and replace the certification label, free of charge. The recall began on July 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1050, or GMC customer service at 1-800-462-8782. GM's number for this recall is 46600.

General Motors LLC · up to 17 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Front Wiper Transmission Inoperative

EA19005

Closed engineering analysis · opened December 13, 2019 · closed November 28, 2022 · led to recall 22V165000

visibility, visibility and the wipers

On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.

Windshield Wiper Transmission Failure

RQ18002

Closed recall query · opened November 2, 2018 · closed December 19, 2019

visibility, visibility and the wipers

On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 393.

ENGINE 200 51%
VISIBILITY/WIPER 112 28%
UNKNOWN OR OTHER 32 8%
POWER TRAIN 26 7%
ELECTRICAL SYSTEM 24 6%
FUEL/PROPULSION SYSTEM 19 5%
AIR BAGS 12 3%
ENGINE AND ENGINE COOLING 9 2%
VEHICLE SPEED CONTROL 9 2%
STEERING 7 2%
ELECTRONIC STABILITY CONTROL (ESC) 6 2%
STRUCTURE 6 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 74.

2015 2023 2026
2015 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed · 29,274 miles

I WAS IN A CAR ACCIDENT WHERE THE OTHER DRIVER RAN A STOP SIGN AND I RAN INTO THE SIDE OF HIS CAR HEAD ON, I WAS GOING BETWEEN 35-40MILES PER HOUR. I WAS DRIVING IN A NEIGHBORHOOD, MY AIRBAGS NEVER DEPLOYED, THE CAR CENTER CONSOLE STATED THAT THE AIRBAG MALFUNCTION. I BOUGHT THIS CAR BRAND NEW IN LITTLETON COLORADO.

NHTSA complaint 11144924. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2 injured · crash · towed · 15,000 miles

ON OCTOBER 1, MY MOTHER (PASSENGER) AND I WERE INVOLVED IN A ROLL BACK ACCIDENT AT MY APARTMENT COMPLEX. I PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE. I REMAINED OUTSIDE OF THE VEHICLE FOR 1-2 MINUTES. I RETURNED TO THE DRIVER'S SIDE, OPENED THE DOOR, AND PROCEEDED TO ENTER THE CABIN. UPON OPENING THE DRIVER'S DOOR, THE VEHICLE BEGAN TO ROLL BACK, EVEN THOUGH THE CAR WAS IN PARK. I WAS CAUGHT BETWEEN THE VEHICLE DOOR, WITH HALF OF MY BODY/EXTREMITIES (THE RIGHT SIDE) IN THE CABIN, AND MY LEFT EXTREMITIES OUTSIDE OF THE VEHICLE. I WAS DRAGGED 10-15 FEET. MY MOTHER WAS IN THE FRONT PASSENGER SEAT WITH HER WITH SAFETY BELT. THE VEHICLE HIT AN EMBANKMENT (WITH A 6-7 FOOT DROP) THAT LEADS TO

NHTSA complaint 10918091, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 1,000 miles

The contact owns a 2016 Chevrolet Equinox. The contact stated that his vehicle had been involved in two accidents and that the airbags failed to deploy as needed in both accidents. In the first accident, the contact stated that while driving at a low rate of speed, a tree had fallen right in front of his vehicle. The contact was not able to stop the vehicle in time which caused him to run over the tree. The contact stated that the airbags did not deploy. The contact did not suffer any injuries and a police report was not filed. The contact had the vehicle towed to the dealer where they repaired the damage to the vehicle. The second failure occurred while the contact was at a stoplight and

NHTSA complaint 11434042, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

2 injured · 1,500 miles

PLEASE REFERENCE NHSTA COMPLAINT NUMBER 10862571,10865740 SEE ATTACHED DOCUMENT THAT WAS SENT TO G.M. THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM, BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHERS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF

NHTSA complaint 10870530, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Wipers stopped working in the pouring down rain. Couldn’t see anything

NHTSA complaint 11756961. Filed by an owner and not verified by NHTSA or by us.

ENGINE
: "I live in my car. The 2016 Equinox 2.4L burned all its oil in 2 weeks with no leaks, failed to give a dashboard warning, and the engine is now knocking, threatening to leave me unsheltered." This ties my vehicle's specific failure to the federal database for future legal payouts.

NHTSA complaint 11750405. Filed by an owner and not verified by NHTSA or by us.

WHEELS
right front wheel assembly is bad.

NHTSA complaint 11748145. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I started up my car on a cold winter morning and I heard a loud popping noise. I backed up my car minutes later and discovered puddles of oil in front of me in my driveway. I asked my husband to come out and look. He got under the car and said my oil blew out of the rear seal. I was unable to drive my car as the seal was blown. After some investigating I discovered it was the PCV valve that froze and blew out the rear seal. I discovered that Basil Ford was sent this Bulletin and told to clean the PCV valve when people brought their car in. They never reached out and told me to bring the car in to have this done. It could have been an easy fix. I also discovered by researching that people

NHTSA complaint 11738059, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Around 100,000 miles car started burning through oil. Have to check oil weekly. No warning lights come up when the oil is low. Patiently waiting for them to put a recall on it.

NHTSA complaint 11735031. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Excessive oil consumption with no warning light, loss of power, and stalling. Also caused the master seal to leak and plugged the PCV valve. I have records for the repairs. It continues to excessively use oil and is not a reliable vehicle. When it stalls, power steering is lost as well as the stabilitrack.

NHTSA complaint 11729651. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Equinox

Model year Complaints Recalls Deaths
2026 60 1
2025 212 0
2024 71 1
2023 92 3
2022 160 5
2021 89 4
2020 299 4 1
2019 296 4
2018 397 5
2017 271 0
2015 679 2
2014 546 1
2013 749 2
2012 682 3
2011 781 3 2
2010 784 3

Other 2016 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst