2014 Chevrolet Equinox

The defect

General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.

The risk

Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

The remedy

Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.

General Motors, LLC · up to 681,509 vehicles across all model years covered

Closed engineering analysis · opened December 13, 2019 · closed November 28, 2022 · led to recall 22V165000

visibility, visibility and the wipers

On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.

Closed recall query · opened November 2, 2018 · closed December 19, 2019

visibility, visibility and the wipers

On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.

Oil consumption, took to dealer and dealer replaced parts with manufacturers replacement parts, 1 and a half year later oil consumption happened again, dealer checked 2nd time and said manufacturer will not cover 2nd time for same issue.

NHTSA complaint 11756787. Filed by an owner and not verified by NHTSA or by us.

120,000 miles

The contact owns a 2014 Chevrolet Equinox. The contact stated that upon hooking up a trailer to the vehicle, a severe amount of rust and corrosion was noticed along the entire bottom of the vehicle. The contact emphasized a concern for safety with all the corrosion uncovered underneath the vehicle. No warning lights were illuminated. The local dealer was not contacted and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

NHTSA complaint 11756310. Filed by an owner and not verified by NHTSA or by us.

Component Failure & Availability: A GM remanufactured 2.4L engine block, installed as a replacement in July 2025, suffered a catastrophic internal failure (blown head gasket) within 11 months of installation. The vehicle and the component are currently in the owner's possession and are available for inspection upon request. Safety Risk: A blown head gasket with an internal coolant leak into Cylinder #3 causes immediate engine overheating, severe engine misfires, and a loss of motive power. If this defect causes the engine to stall while the vehicle is in motion, the driver suddenly loses power steering and acceleration, directly compromising the safe operation of the vehicle in traffic. …

NHTSA complaint 11753411, quoted in part. Filed by an owner and not verified by NHTSA or by us.

towed · 86,678 miles

The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving or while the vehicle was idling, the vehicle made an abnormal grinding sound and shut off on several occasions. The contact turned the ignition key, and the vehicle restarted. There was no warning light illuminated. The vehicle was taken to AutoZone, where it was determined that the oil level was low. The vehicle was then taken to an independent mechanic, where an oil change was performed; however, the failure persisted. The vehicle was towed to the used car dealer where it was purchased. The dealer diagnosed the vehicle and determined that the timing chain had failed. The dealer determined that the timing …

NHTSA complaint 11742322, quoted in part. Filed by an owner and not verified by NHTSA or by us.

purchased a 2014 Chevy Equinox from Direct Auto Sales on 03/07/26, and I am currently experiencing serious issues with the vehicle after only 2 months of purchase I noticed the vehicle is making a clicking and grinding sound the vehicle powers down when driving. The problem still exists even after multiple oil changes.

NHTSA complaint 11741693. Filed by an owner and not verified by NHTSA or by us.

Had to get engine replaced 2 months after I bought it in May 2022, warranty covered the replacement. Ongoing issues with catalytic converters, O2 sensors, check engine light coming on due to those reasons for approximately almost 2 years now. Powertrain (Stablitrak, ABS & ECO) stopped working 6 months after purchase - stablitrak warning light came on, took to dealer that I bought it from, quoted almost $900 to fix it, then took it to a private shop then had them fix it due to affordable cost, but somewhat still having some issues. Now Equinox is burning through oil fast. I can bring it in upon request via TEXT ONLY as that I'M DEAF. Those issues have put my children's and my safety at risk …

NHTSA complaint 11738390, quoted in part. Filed by an owner and not verified by NHTSA or by us.