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Chevrolet · NHTSA safety record

2014 Chevrolet Silverado 1500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 1,436 safety complaints about the 2014 Chevrolet Silverado 1500 with the US government. Of those, 61 describe a crash, 18 mention a fire, 32 people were injured and 4 deaths are recorded. 6 recall campaigns are open against it.

The most complained-about system is the steering, named in 408 complaints, 28% of the total. The typical failure was reported at 63,000 miles, the median across the 1,030 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2014 to September 2026 · How this is counted

What is on file

1,436 complaints on file

1,436

Complaints

61

Describe a crash

18

Mention fire

32

People injured

4

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
STEERING 408 · 28%
ELECTRICAL SYSTEM 341 · 24%
SERVICE BRAKES 269 · 19%
UNKNOWN OR OTHER 197 · 14%
ENGINE 191 · 13%
ELECTRONIC STABILITY CONTROL (ESC) 161 · 11%
POWER TRAIN 154 · 11%
STRUCTURE 90 · 6%
SEAT BELTS 49 · 3%
AIR BAGS 47 · 3%
SUSPENSION 47 · 3%
EXTERIOR LIGHTING 40 · 3%
0 165 331

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 1,436.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 226.

240 180 120 60
14 15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2014 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2014 Chevrolet SILVERADO 1500, and it is a separate question from what owners report going wrong later.

Test PU/CC 4WD PU/CC RWD PU/EC 4WD PU/EC RWD PU/RC 4WD PU/RC RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 17.4% 17.9% 17.4% 17.9% 17.4% 17.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

6 on file

SEAT BELTS:FRONT

21V245000 · April 8, 2021

The defect
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
The risk
A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.

General Motors, LLC · up to 2,568 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

19V761000 · October 24, 2019

The defect
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
The risk
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

General Motors LLC · up to 652,967 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

19V645000 · September 6, 2019

The defect
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
The risk
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.

General Motors LLC · up to 3,456,719 vehicles across all model years covered

AIR BAGS:FRONTAL

17V437000 · July 10, 2017

The defect
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
The risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
The remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

General Motors LLC · up to 40,683 vehicles across all model years covered

STEERING:ELECTRIC POWER ASSIST SYSTEM

17V414000 · June 29, 2017

The defect
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
The risk
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.

General Motors LLC · up to 690,685 vehicles across all model years covered

AIR BAGS:FRONTAL

16V651000 · September 8, 2016

The defect
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
The risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
The remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

General Motors LLC · up to 3,640,162 vehicles across all model years covered

Defect investigations

2 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Brake Vacuum Pump Failure

PE18012

Closed preliminary evaluation · opened November 20, 2018 · closed April 10, 2022 · led to recall 19V645000

the brakes, the hydraulic brakes

On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 deaths · 1 injured · crash · towed · 100,000 miles

TL* THE CONTACT CALLED ON BEHALF OF THE VEHICLE OWNER AND DRIVER HIS MOTHER WHOM PASSED AWAY DUE TO INJURIES SUSTAINED IN A HEAD ON COLLISION. HIS MOTHER OWNED A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT PER THE VEHICLE'S ON-STAR REPORT HIS MOTHER WAS DRIVING AT 41 MPH AT POINT OF IMPACT HOWEVER, THE OTHER VEHICLE WAS DRIFTING IN AND OUT OF THE ON-COMING TRAVEL LANES. THE CONTACT STATED THAT THE POINT OF IMPACT WAS TO THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE AIR BAGS DEPLOYED. THE CONTACT WAS AWAITING FOR THE MANUFACTURE TO RETRIEVE THE EVENT DATA RECORDER (EDR) AND CASE NUMBER 929378 WAS OPENED. A POLICE REPORT WAS FILED. THE FRONT SEAT PASSENGER IN

NHTSA complaint 11281797, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 death · 1 injured · fire · crash · towed · 50,000 miles

DRIVER LOST CONTROL OF HIS VEHICLE FOR NO APPARENT REASON AND STRUCK AN ONCOMING TRAILER AND ULTIMATELY LOST HIS LIFE. THE VEHICLE WAS TOTALED BUT STILL ON OUR POSSESSION. *TR

NHTSA complaint 11320671. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 death · fire · crash · towed · 17,860 miles

THERE WAS A DEATH IN THIS VEHICLE ON A STATE HIGHWAY GA I-20 WB. POLICE REPORTS WERE FILED. THE VEHICLE WAS UNSALVAGABLE. RECALLS ISSUED ARE DATED AFTER THIS DATE.

NHTSA complaint 11257382. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 24,000 miles

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO A DEAD COW THAT WAS IN THE ROAD. THE VEHICLE WENT AIRBORNE OVER THE DEAD COW BEFORE LANDING BACK ON THE ROAD. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. TWO OCCUPANTS WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

NHTSA complaint 10911133. Filed by an owner and not verified by NHTSA or by us.

STEERING

100,000 miles

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving 75 MPH, the EPS became inoperable. The vehicle was serviced under NHTSA Campaign Number: 17V414000 (Steering); but the failure persisted. The dealer was contacted and made aware of the failure but stated that there was no warranty on the vehicle and that the vehicle was already repaired under the recall. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 100,000.

NHTSA complaint 11766505. Filed by an owner and not verified by NHTSA or by us.

STEERING
Power steering locked up driving down the road

NHTSA complaint 11765618. Filed by an owner and not verified by NHTSA or by us.

ENGINE
6.2L LT1 GEN V AFM 138880 miles. Driving at highway speed no warning engine CATASTROPHIC FAILURE. Simotanious reaction first check engine light,no oil pressure,limp mode, piston connectioning rod thru side of block in 2seconds.Took to home town dealer. They reported to GM suposeabley. Dealer found lifter,valve spring,valve missing on right bank pulled oil pan found missing parts in little pieces.oil pan had 3 distinct holes in it. Ther had been no issues previous to this event.serviced regularly 5000miles by local dealer.

NHTSA complaint 11758671. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Everything on the dash flickered and during that the vehicle started losing light meaning headlights and emergency lights, shortly after it completely stopped without any power. We were on the side of the interstate and it was very scary. There were no warning message be fore any of this occurred. There also wasn't any problems before then. We are waiting on the next business day to have it inspected.

NHTSA complaint 11757266. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
The seatbelt on the driver's side broke off from the anchor cabling.

NHTSA complaint 11756475. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Almost had an accident in parking lot where my brakes were hard/spongy. I saw a recall for 2014 chevy silverado for brake booster pump but I was never informed of such recall at the time. I've had my truck since 2016. I notified dealership and they informed me that the timeframe has expired for them to repair.

NHTSA complaint 11756550. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Silverado 1500

Model year Complaints Recalls Deaths
2026 103 3 —
2025 102 0 —
2024 311 2 —
2023 384 3 —
2022 633 6 —
2021 829 8 —
2020 732 12 —
2019 1,085 10 —
2018 520 7 1
2017 712 7 —
2016 794 12 1
2015 1,107 11 1
2013 301 2 —
2012 216 2 —
2011 563 4 1
2010 363 3 —

Other 2014 Chevrolet models

Cruze 702 Impala 636 Equinox 548 Traverse 547 Malibu 351 Camaro 188 Spark 172 Sonic 150

Complaints on file, same model year.

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst