CSR

Chevrolet · NHTSA safety record

2024 Chevrolet Silverado 1500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 311 safety complaints about the 2024 Chevrolet Silverado 1500 with the US government. Of those, 8 describe a crash, 3 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the engine and its cooling and the trailer hitch.

The most complained-about system is the engine, named in 147 complaints, 47% of the total. The typical failure was reported at 10,709 miles, the median across the 48 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2024 to September 2026 · How this is counted

What is on file

311 complaints on file

311

Complaints

8

Describe a crash

0

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 2 defect investigations are open and unresolved.

Which system owners named

Complaints naming each system
ENGINE 147 · 47%
POWER TRAIN 94 · 30%
ELECTRICAL SYSTEM 42 · 14%
UNKNOWN OR OTHER 21 · 7%
ENGINE AND ENGINE COOLING 20 · 6%
FUEL/PROPULSION SYSTEM 20 · 6%
FORWARD COLLISION AVOIDANCE 15 · 5%
VEHICLE SPEED CONTROL 12 · 4%
STEERING 11 · 4%
SERVICE BRAKES 9 · 3%
STRUCTURE 8 · 3%
BACK OVER PREVENTION 5 · 2%
0 62 123

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 311.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 158.

168 126 84 42
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Chevrolet SILVERADO 1500, and it is a separate question from what owners report going wrong later.

Test PU/CC 4WD PU/CC RWD PU/EC 4WD PU/EC RWD PU/RC 4WD PU/RC RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 19.8% 19.1% 19.1% 19.1% 19.1% 19.1%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

25V274000 · April 24, 2025

The defect
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
The risk
Engine failure increases the risk of a crash.
The remedy
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

General Motors, LLC · up to 597,571 vehicles across all model years covered

TRAILER HITCHES

24V626000 · August 21, 2024

The defect
OEM Systems, LLC (OEM) is recalling certain 2024 Chevrolet Silverado vehicles. The rear bumper mounting bracket may not be sufficient for towing, which can allow the towed trailer to detach from the vehicle.
The risk
A trailer that detaches from a vehicle while driving increases the risk of a crash.
The remedy
OEM will replace the rear bumper mounting bracket and hitch, free of charge. Owner notification letters are expected to be mailed in August 2024. Owners may contact OEM customer service at 1-800-810-7252.

OEM Systems, LLC · up to 38 vehicles across all model years covered

Defect investigations

4 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Loss of motive power due to engine failure post recall remedy

EA26005

Still open engineering analysis · opened August 20, 2026

the engine

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. Additionally, ODI has received 191 reports of L87 engine failures in engines produced after the production period cited in Recall 25V-274. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI is opening this Engineering Analysisto continue investigating complaints of post-remedy engine failure. ODI is expanding the scope of this Investigation to include engines produced after the production period cited in the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Loss of motive power due to engine failure post recall remedy

RQ26001

Closed recall query · opened January 16, 2026 · closed August 20, 2026

the engine

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI will close this RQ and continue to investigate complaints of post-remedy engine failure for Recall 25V-274 as part of an Engineering Analysis (EA26005). To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Loss of motive power due to engine failure

EA25007

Still open engineering analysis · opened October 23, 2025

the engine, the engine and its cooling

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274.  This presents a potential safety risk that warrants further investigation.  ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Loss of motive power due to engine failure

PE25001

Closed preliminary evaluation · opened January 16, 2025 · closed October 23, 2025 · led to recall 25V274

the engine, the engine and its cooling

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed

My husband hit another vehicle, then proceeded across the road and crashed into a telephone pole. The airbags did not deploy. However the vehicle called onstar to report the crash. The nc state trooper and the towing company both indicated that they were also shocked that the air bags did not deploy. This is a brand new vehicle with 1100 miles and has been declared a total loss due to the severity of the front end damage. The the body shop was also commenting on this fact.

NHTSA complaint 11623363. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION

1 injured · crash · 10,500 miles

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that after the vehicle was serviced at the local dealer for a manufacturer software update the vehicle's display console began to experience failures causing several safety features to become inoperable. Later, while driving in reverse the vehicle crashed into the pole. During the incident, the collision avoidance feature to alert the driver was not activated. The contact indicated that as the vehicle drove closer to the pole the driver's seat did not vibrate, the audible alarm was not active and the warning message was not displayed to alert the driver of an impending crash into the pole. During the crash, the contact

NHTSA complaint 11637630, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed

I applied brake and pedal went straight to floor without any stopping. I had to steer into a ditch to avoid a collision resulting in more damage to steering system, frame, windshield and body. This was complete brake system failure and yes is available for inspection. I was in a very rural area at time and was able to avoid a collision however, if I had been in city or on highway it could have easily resulted in injury or fatalities. The problem is currently under federal investigation and has been widely reported as a serious problem which may soon result in widespread recall. The vehicle has not been inspected yet by dealership or anywhere else as it just happened 18 hours ago. There were

NHTSA complaint 11761308, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash

I had a car accident in Mexico while I was driving inside the beach

NHTSA complaint 11606510. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

54,265 miles

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 10 MPH and pulling into a parking lot, the vehicle unexpectedly lost motive power. The message “Shift to Neutral and Press the Start Button” was displayed. The contact was concerned that the failure was a safety hazard and could pose a safety risk to the contact and others. The failure mileage was approximately 54,265.

NHTSA complaint 11767383. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Tried to start the Chevy Silverado 1500 remotely and it was unresponsive using the remote start key fob. The truck was then started with the push start button inside the truck. There was no instrument panel errors or warnings when the truck was first started and began driving it. Upon taking the truck out of park and starting to drive, the brake pedal was extremely hard to push, and the steering was extremely hard to turn. It took a long distance to stop the truck while moving very slowly in a parking lot. The truck was also very hard to steer as if all power steering assistance had failed. The truck was put in park. Immediately after the truck was shifted into park, the instrument panel

NHTSA complaint 11766576, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My vehicle was serviced for the Chevy L87 recall a couple of thousand miles ago. It currently has 13343 miles on it and I was driving down the road and then all of a sudden the engine just stopped and my vehicle lost power leaving me stranded on a state route XXX in [XXX], which is a dangerous route with nowhere to pull off. This issue has been going on for years now and Chevy needs to make this right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11766011. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
While operating the vehicle, the front electric drive motor suffered a failure, triggering reduced propulsion warnings and rendering the primary electric powertrain inoperable. The vehicle was towed to an authorized GM dealership service center, where the defect was confirmed. To replace the failed front drive unit, technicians had to drop the front subframe cradle and completely dismantle the front suspension and steering assembly. During inspection of the disassembled components, severe mechanical galling and metal scoring were documented on the cast aluminum front steering knuckle mounting boss. Reinstalling suspension and steering hardware against structurally compromised, gouged

NHTSA complaint 11764990, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
2024 Chevrolet Silverado 1500 LTZ, 3.0L Duramax. When the DEF system begins displaying the “miles until 65 MPH max speed” warning, the warning takes over the Driver Information Center and cannot be acknowledged or dismissed with the steering-wheel thumbwheel. This prevents me from accessing unrelated DIC information, including Trip 1/Trip 2 and other vehicle information, potentially for hundreds of miles. The truck recently received the latest available software update. I am requesting that GM document this as a software/usability defect and provide a case number. The DEF warning should remain available without preventing access to other DIC functions.

NHTSA complaint 11764753. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Got my truck back yesterday from in shop for 2 weeks from being repaired. Got to red light just stopped my engine shuts off. Dash shows engine/transmission problems. Exact same thing happened two weeks ago. Had to get towed into dealer again this am

NHTSA complaint 11763787. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Silverado 1500

Model year Complaints Recalls Deaths
2026 103 3 —
2025 102 0 —
2023 384 3 —
2022 633 6 —
2021 829 8 —
2020 732 12 —
2019 1,085 10 —
2018 520 7 1
2017 712 7 —
2016 794 12 1
2015 1,107 11 1
2014 1,436 6 4
2013 301 2 —
2012 216 2 —
2011 563 4 1
2010 363 3 —

Other 2024 Chevrolet models

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst