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Chevrolet · NHTSA safety record

2024 Chevrolet Equinox EV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

107

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2024 Chevrolet Equinox EV have filed 107 safety complaints with NHTSA between June 2024 and June 2026. The most complained-about system is visibility and the wipers, named in 58 of them (54%). The typical failure was reported at 300 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

25V639000 · September 25, 2025

The defect
General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
The remedy
The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.

General Motors, LLC · up to 23,700 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 107.

VISIBILITY/WIPER 58 54%
FORWARD COLLISION AVOIDANCE 25 23%
UNKNOWN OR OTHER 14 13%
SERVICE BRAKES 11 10%
ELECTRICAL SYSTEM 8 7%
BACK OVER PREVENTION 6 6%
EXTERIOR LIGHTING 6 6%
FUEL/PROPULSION SYSTEM 3 3%
STEERING 3 3%
STRUCTURE 2 2%
VEHICLE SPEED CONTROL 2 2%
VISIBILITY 2 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 58.

2024 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

crash

I was in a parking lot and parking at an EV charger. As I attempted the brake, the vehicle did not respond, so I tried to pump the brake and still no response. It eventually made contact with the barrier in front of the charger. It caused some damage to the front end and several lights are lit up on the dash that aren't normally lit. This took place over the course of maybe 2-3 seconds, so minimal time to react to the brakes failing. The vehicle went over 3k miles earlier that day and leased back in Sept 24, so still fairly new. Have tried calling two Chevrolet service departments and there have been either scheduling issues or they say they do not have an EV tech. Contacted Chevrolet about

NHTSA complaint 11629243, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Driving at 50 mph car applies brakes for no reason

NHTSA complaint 11747131. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
We have occasional issues with the car coming to a very abrupt stop for no apparent reason. Typically this will happen when going through an intersection or pulling into our garage. Auto braking has been disabled in the system settings for quite some time, and in fact, each time we get in the car we see a warning that forward anti-collision braking is off. This has happened twice withing the past 4 days and we have concerns that if it continues to be a more frequent issue it will cause an accident. I recently spoke with another GM owner who told me they are experiencing the same issue so I thought I should log a complaint to hopefully help instigate a recall/fix.

NHTSA complaint 11727089. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Automatic emergency breaking engaged while driving through an intersection when there was no danger or incoming car or need for it. If the car behind us was not paying attention they could have rear ended us.

NHTSA complaint 11722528. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington, MO and they reported no error codes and no recalls. I had driven over 13,000 miles in the car without any incidents previously.

NHTSA complaint 11706698. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint 11701736. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Backing out of a parking spot, no one around the car slams on the brakes and starts screeching! Scared the crap out of me and nearly gave me whiplash.

NHTSA complaint 11696741. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Equinox EV

Model year Complaints Recalls Deaths
2026 8 3
2025 161 6

Other 2024 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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