Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 79 safety complaints
about the 2024 Chevrolet Equinox with the US government. Of those, 5 describe a crash, 1 mentions a fire, 5 people were injured and no death is recorded. One recall campaign is open against it, covering the body structure.
The most complained-about system is the fuel and propulsion system,
named in 23 complaints, 29% of the total.
The typical failure was reported at 10,000 miles,
the median across the 11
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers December 2023 to September 2026 · How this is counted
What is on file
79 complaints on file
79
Complaints
5
Describe a crash
1
Mention fire
5
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
FUEL/PROPULSION SYSTEM 23 · 29%
23 29%
ELECTRICAL SYSTEM 17 · 22%
17 22%
ENGINE 14 · 18%
14 18%
POWER TRAIN 11 · 14%
11 14%
SERVICE BRAKES 11 · 14%
11 14%
UNKNOWN OR OTHER 11 · 14%
11 14%
FORWARD COLLISION AVOIDANCE 10 · 13%
10 13%
VEHICLE SPEED CONTROL 7 · 9%
7 9%
VISIBILITY/WIPER 5 · 6%
5 6%
STEERING 4 · 5%
4 5%
AIR BAGS 3 · 4%
3 4%
TIRES 3 · 4%
3 4%
01223
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 79.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2026 at 41.
44 33 22 11
232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA has not crash tested the 2024 Chevrolet Equinox. Its New Car Assessment Program
tests a selection of each year's vehicles and does not reach
motorcycles, heavy trucks, motorhomes or most low-volume models, so
an absence here says nothing about how the vehicle would perform. It
is not a low score.
What owners have reported about this vehicle is below, and it is a
different question: a crash test measures what happens to the people
inside in a controlled impact, while a complaint records what broke
during ordinary use.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles. The door strikers may fracture, resulting in the door opening unexpectedly.
The risk
A door opening while the vehicle is being driven can increasing the risk of injury or a crash.
The remedy
Dealers will replace all four door strikers and attaching bolts, free of charge. Owner notification letters were mailed January 24, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N232429911.
General Motors, LLC · up to 265 vehicles across all model years covered
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
ELECTRICAL SYSTEM
2 injured · fire · towed · 16,989 miles
The contact's wife owns a 2024 Chevrolet Equinox. The contact stated that a strong, burnt rubber odor could be smelled while taking out the trash in the middle of the night. Soon after, the contact stated that the front passenger side window shattered as flames began to emit from the vehicle. The contact immediately rushed to move his other vehicle away from the burning vehicle while on the phone with the authorities. There were no occupants inside the vehicle at the time of the failure. The authorities arrived at the scene and extinguished the fire. A fire report was filed; however, the contact never received a copy of the report. Police were also present at the scene of the fire but were …
NHTSA complaint 11624241, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES, HYDRAULIC
2 injured · crash · 3,000 miles
The contact owns a 2024 Chevrolet Equinox. The contact stated that on two separate occasions, the brake pedal depressed the floorboard without warning and failed to slow down as needed. During the second failure, the contact stated that while driving at 40 MPH, the vehicle initially accelerated upon depression of the brake pedal before the vehicle started to slow down. As the contact depressed the brake pedal to the floorboard; the vehicle failed to brake in time and crashed into another vehicle. The air bags did not deploy upon impact. The contact's head hit the steering wheel; the contact was treated a few days later for a minor concussion by a primary care doctor. The contact's wife also …
NHTSA complaint 11615175, quoted in part. Filed by an owner and not verified by NHTSA or by us.
WHEELS
1 injured · crash · towed
Tire blow and lost control hit the tree
NHTSA complaint 11645409. Filed by an owner and not verified by NHTSA or by us.
VEHICLE SPEED CONTROL
crash · towed
I slowly put my foot on the brake and suddenly heard a noise under the vehicle. It sounded like loud grinding. As pulled forward I looked in the rear view mirror and didn't see anything in the road that may have fallen out from under my vehicle. When I pushed on the gas I was suddenly accelerating forward very quickly without my control. This was maybe one or two seconds after I heard the noise. I hit the brakes and nothing happened. My only choice was to hit the back end of the other vehicle as there were pedestrians on either side. The vehicle was continuing to accelerate even after I tried to put it in park. I was worried if the car in front of me moved, that I would keep going. I even …
NHTSA complaint 11728352, quoted in part. Filed by an owner and not verified by NHTSA or by us.
TIRES
2 of my rims have cracked the first one around 8,000 miles and the second at around 14,400 miles. I have never cracked a rim before in my life except these 2 within the last few months. I do not take it off-roading and drive on regular roads in Utah primarily. Tire size 275/40R21 however it is the rim that is breaking. I believe these rims are too thin and low profile to handle the weight of the vehicle. Many others online are also experiencing cracked rims. This is also a safety hazard as a rim cracking could cause the tire to fail at high speeds and cause an accident. The included pictures are of the 2 different rims on the same car.
NHTSA complaint 11765972. Filed by an owner and not verified by NHTSA or by us.
LATCHES/LOCKS/LINKAGES
See attached document for complaint.
NHTSA complaint 11765063. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
the fuel pump control module failed at 22,016 miles on a basically NEW vehicle, with SUPPOSEDLY COVERED 36,000 mile manufacturer warranty!?
NHTSA complaint 11764341. Filed by an owner and not verified by NHTSA or by us.
Emergency braking engaged when backing into parking spot in between two vehicles. No obstruction was behind vehicle.
NHTSA complaint 11763646. Filed by an owner and not verified by NHTSA or by us.
FUEL/PROPULSION SYSTEM
The fuel pump quit while driving, fortunately we were not on as interstate highway. I was able to coast to the side of the road and call for tow. If this occurred on an interstate highway it could have been very dangerous. The dealer repaired the vehicle under a warranty. The fuel pump and control module were replaced.
NHTSA complaint 11762498. Filed by an owner and not verified by NHTSA or by us.
STEERING
Earlier that morning the cluster displayed "Service Power Steering - Drive With Care" at 12,925 miles. I photographed it at a traffic light. The vehicle drove normally on that leg, steering assist was not lost, and I dismissed the notification, which cleared. I parked. On restarting a short time later, the vehicle went into failure mode. While driving on surface streets it lost power steering assistance three separate times in about eight minutes. The first was mid-turn: the wheel became substantially harder to turn and required significantly increased force to complete the corner. The second was on a main road. The third was as I turned into a dealership lot. Between those events, on two …
NHTSA complaint 11761081, quoted in part. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed December 21, 2023.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst