Chevrolet · NHTSA safety record
Every safety complaint, recall and defect investigation the US government holds on this vehicle.
212
Complaints
7
Crashes
0
Fires
3
Injuries
0
Deaths
Owners of the 2025 Chevrolet Equinox have filed 212 safety complaints with NHTSA between October 2024 and August 2026. The most complained-about system is the electrical system, named in 74 of them (35%). The typical failure was reported at 8,150 miles, the median across the 24 complaints that gave an odometer reading.
No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.
Complaints naming each system. One complaint can name several, so these add up to more than 212.
By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 103.
Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.
1 injured · crash · towed
My vehicle seemed to accelerate when pulling into a parking spot at my work. It then launched over the curb sending me rolling down the hillside several feet. I required extraction and the car is now totaled. I am available to explain more and share pictures at your convince.
NHTSA complaint 11693146. Filed by an owner and not verified by NHTSA or by us.
1 injured · crash
The Chevrolet Equinox EV has a large blind spot because of the size of the front window pillars and the adjacent side view mirror. To quote from an Internet search, "This creates a significant blind spot when preparing to make left at intersections, making it difficult to spot pedestrians cyclists, or oncoming traffic." My vehicle was involved in an accident during a left turn in which I believe the blind spot was a significant factor. The Chevrolet Equinox EV is supposed to be equipped with "enhanced automatic emergency braking" which, if so, did not function to prevent an accident.
NHTSA complaint 11744882. Filed by an owner and not verified by NHTSA or by us.
1 injured
While pulling into a parking spot of a business and approximately 6 feet from the curb, the automatic emergency brake engaged forcing my whole body forward, slamming my head on the visor/roof of the car very forcefully/painfully. I was not in traffic, I was getting ready to park. My front seat passenger slammed against her seatbelt and I had a child in the back seat who slammed forward as well. No dash indicators or seat rumbling occurred, it was just an immediate jolt/hard stop that I was not braced for. At risk of concussion or TBI.
NHTSA complaint 11724460. Filed by an owner and not verified by NHTSA or by us.
crash · towed
After hitting a deer, the body shop fixed the damage to the front part of the vehicle. They realized the battery kept being drained even after purchasing a new one. It’s now at a dealership and they are staying it needs a new ONSTAR module, not sure when it will come in either. I’m paying for a rent car that I can’t afford to pay for anymore. I wanted them to just do away with the ONSTAR but they said it’s not possible.
NHTSA complaint 11721528. Filed by an owner and not verified by NHTSA or by us.
8,700 miles
The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the vehicle shuddered abnormally. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not determined. The dealer made the contact aware of an unknown recall and stated that the wheel bearings needed to be replaced; however, the VIN was not under recall. The vehicle was not repaired. The vehicle was taken to another dealer, Grinnell Motors (410 W St S, Grinnell, IA 50112); where it was diagnosed and determined
NHTSA complaint 11756261, quoted in part. Filed by an owner and not verified by NHTSA or by us.
My 2025 Chevrolet Equinox RS is experiencing critical active safety and electronic malfunctions. While reversing out of my driveway, the vehicle unexpectedly executed an aggressive "phantom braking" event, violently slamming on the brakes with no actual physical hazards or cross-traffic behind the vehicle. The Reverse Automatic Braking (RAB) and Rear Cross-Traffic Braking systems are hypersensitive and falsely triggering mechanical emergency stops, creating an immediate physical hazard and whiplash risk. Additionally, the Google Built-in infotainment system constantly suffers from communication freezes with Apple CarPlay and media apps like Pandora. Commands to select or play audio tracks
NHTSA complaint 11756326, quoted in part. Filed by an owner and not verified by NHTSA or by us.
On July 18, 2026, I was driving to work around 0530 am when my rear driver's side tire blew out from the tread sidewall to the rim ruptured, having a catastrophic failure that almost resulted in a crash. The tire only had 18,500 miles without any prior damage or hitting something. Their is a current recall for these tires for the very thing that happened yet my tire batch was not listed as part of the recall. This event was costly and prevented me from working that day. Continental CrossContact 275/40/R21
NHTSA complaint 11754254. Filed by an owner and not verified by NHTSA or by us.
2025 Chevy Equinox EV — Telematics Module Failure & Lemon Law Buyback. Brought vehicle in for a total telematics module failure (screen dark / communication dead). The safety comminication system did not work. The vehicle sat at the dealership for 40 days on backorder with no permanent fix or ETA. GM refused to guarantee or warrant the replacement module in writing, leaving me no choice but to force a full Lemon Law repurchase. Great driving vehicle when it works, but the software/module reliability and corporate customer service make it a high-risk purchase until GM fixes these supply chain issues.
NHTSA complaint 11752431. Filed by an owner and not verified by NHTSA or by us.
On XXX while traveling near the posted speed limit and entering [XXX], my 2025 Chevrolet Equinox EV FWD suddenly lost propulsion and no longer responded normally to the accelerator. My friend was driving. The vehicle coasted to a stop but remained partially in the travel lane, creating a serious risk of being struck from behind. I immediately activated the hazard flashers and contacted OnStar SOS. There were no warning chimes, and neither of us noticed any warning message. I did not think to check the dashboard gear-selection indicator during the event, so I cannot say whether it continued to show Drive or had changed to Neutral. After the vehicle stopped, I instructed the driver to place
NHTSA complaint 11751235, quoted in part. Filed by an owner and not verified by NHTSA or by us.
The lower plastic trim/bezel piece at the base of the steering wheel repeatedly detaches from the steering wheel while the vehicle is in use. It has come loose [and fallen off] on multiple occasions. The component is still in my possession and is available for inspection upon request. I believe the retaining fastener securing this trim piece was overtightened during manufacturing, which stripped or damaged the mounting boss/threads in the plastic so that the part can no longer be held securely. Reinstalling the piece does not resolve the issue; it works loose again during normal driving. This creates a safety risk. The trim is located on the steering wheel itself, directly adjacent to the
NHTSA complaint 11750129, quoted in part. Filed by an owner and not verified by NHTSA or by us.
| Model year | Complaints | Recalls | Deaths |
|---|---|---|---|
| 2026 | 60 | 1 | — |
| 2024 | 71 | 1 | — |
| 2023 | 92 | 3 | — |
| 2022 | 160 | 5 | — |
| 2021 | 89 | 4 | — |
| 2020 | 299 | 4 | 1 |
| 2019 | 296 | 4 | — |
| 2018 | 397 | 5 | — |
| 2017 | 271 | 0 | — |
| 2016 | 393 | 1 | — |
| 2015 | 679 | 2 | — |
| 2014 | 546 | 1 | — |
| 2013 | 749 | 2 | — |
| 2012 | 682 | 3 | — |
| 2011 | 781 | 3 | 2 |
| 2010 | 784 | 3 | — |
Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.
If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.
A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.
Compiled and maintained by guarledes
Independent developer and analyst