Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 179 safety complaints
about the 2025 Chevrolet Traverse with the US government. Of those, 4 describe a crash, 3 people were injured and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is the brakes,
named in 108 complaints, 60% of the total.
The typical failure was reported at 10,498 miles,
the median across the 16
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers January 2025 to September 2026 · How this is counted
What is on file
179 complaints on file
179
Complaints
4
Describe a crash
0
Mention fire
3
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
No recall campaign was matched to this year, make and model. That is not
the same as a clean vehicle: recalls are issued against production
ranges, and the only reliable check is your own VIN.
Which system owners named
Complaints naming each system
SERVICE BRAKES 108 · 60%
108 60%
FORWARD COLLISION AVOIDANCE 61 · 34%
61 34%
ELECTRICAL SYSTEM 46 · 26%
46 26%
UNKNOWN OR OTHER 16 · 9%
16 9%
POWER TRAIN 13 · 7%
13 7%
ENGINE 12 · 7%
12 7%
STRUCTURE 9 · 5%
9 5%
BACK OVER PREVENTION 8 · 4%
8 4%
VEHICLE SPEED CONTROL 7 · 4%
7 4%
SERVICE BRAKES, HYDRAULIC 6 · 3%
6 3%
EXTERIOR LIGHTING 4 · 2%
4 2%
STEERING 4 · 2%
4 2%
04692
One complaint can name several systems, so these add up to more than 179.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 117.
124 93 62 31
252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2025 Chevrolet TRAVERSE, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
18.5%
17.4%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
Electronic Brake Module Component Failure
EA26006
Still open engineering analysis · opened August 21, 2026
the brakes
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
AIR BAGS
1 injured · crash · towed · 13,000 miles
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving at approximately 45 MPH through a green light, another vehicle failed to yield at 50 MPH for a red light due to being impaired, causing a collision in which the contact’s vehicle was T-boned. No warning lights were illuminated before the crash. The front and side curtain air bags failed to deploy. The contact reported that no injuries were immediately sustained, and no medical attention was provided at the scene. However, the contact was later transported to a local emergency facility and diagnosed with a back injury. A police report was filed.. The vehicle was towed to an independent mechanic, where it was …
NHTSA complaint 11684792, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SEAT BELTS
1 injured
Name: [XXX] •Address: [XXX] •Phone: [XXX] •Email: [XXX] Date of Incident: October 7, 2025 Description of Problem: While driving our 2025 Chevrolet Traverse on October 7, 2025, our son was sitting in the third-row seat and somehow managed to buckle two seatbelts at once—one from the right side and one from the left—crossing them over his chest and neck. Once both belts were latched, they locked in place. When we tried to loosen one side, the opposite side only tightened further, causing him to be choked. We tried multiple ways to release the seatbelts, but the locking mechanism prevented any movement. Several adults tried to help, but no one could free him. We ultimately had to cut one of …
NHTSA complaint 11695589, quoted in part. Filed by an owner and not verified by NHTSA or by us.
FORWARD COLLISION AVOIDANCE
1 injured · 12,000 miles
The contact owns a 2025 Chevrolet Traverse. The contact stated while driving 35 MPH, the Forward Collision Avoidance system activated, and the vehicle abruptly stopped. The Forward Collision Avoidance message was displayed. The contact stated that there were no vehicles nearby during the failure. The contact sustained back pain, right and left shoulders and neck pain due to the abrupt stop. The failure was persistent. The contact deactivated the Forward Collision Avoidance feature and then reactivated the feature. The contact stated that while restarting the vehicle the Forward Collision Avoidance feature was reset. The manufacturer was contacted by phone and a case was filed. The failure …
NHTSA complaint 11763660, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
crash · towed
I was in t-boned on the passenger side of my vehicle. All side air bags went off but did not deflate. I had to crawl onto my floor to get out of the vehicle. Also when the emergency collision park kicked in it locked my doors so had I been unconscious I would have been locked in the car.
NHTSA complaint 11698736. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
Two issues have been occurring with my car amongst many others, but these are the most recent my vehicle has all seatbelt sensors go off despite no one else being in the vehicle, but me the driver my sensor does not go off. It will not stop beeping or screaming at me until I have to pull over turn off my car turn it back on and essentially reset the system. The other thing my car intermittently when I shifted into park at a full stop for example like in my driveway my foot is fully pressed on the brake, and my car will completely shut off and jerk the car forward and backwards when I shift into park, the engine shuts off but the car was never turned off just shifted in to park. and then …
NHTSA complaint 11766996, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
towed · 21,589 miles
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 40 MPH, the semi-truck in front of the vehicle started slowing down and the contact depressed the brake pedal and the brakes failed. When the brake pedal was first depressed the brake pedal was extremely firm. While forcefully depressing the brake pedal the brake pedal went to the floorboard and the braking distance became extended. The Brake Assist Failure, Warning Brake, Park, ABS, Starter Control, Crash, and ESC warning lights were illuminated. Additionally, the parking brake was inoperable, and the vehicle was coasted to a stop. The contact became aware that there was fluid leaking underneath the vehicle. …
NHTSA complaint 11766766, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES, HYDRAULIC
16,000 miles
The contact owns a 2025 Chevrolet Traverse. While driving 5 MPH, the contact attempted to depress the brake pedal, but the vehicle failed to slow down. The message "Limited Braking - No Assistance Braking" was displayed. The vehicle was restarted, and the contact continued driving. The vehicle was taken to a dealer and was awaiting a diagnostic test. The contact was advised that the OnStar modules needed to be replaced, but the vehicle was not repaired. The failure mileage was 16,000.
NHTSA complaint 11766121. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
-Electrical Hazard due to water leaking in the cabin from rearview mirror, overhead speakers, back light etc. -Water leaking on electrical components -Leak has been confirmed by mechanic at dealer -Has been inspected by Chevrolet -No warning lights or signals
NHTSA complaint 11763770. Filed by an owner and not verified by NHTSA or by us.
ENGINE
The car starts it self and then shuts off all by it self. It has done this twice that we know of. Its impossible to do this even if your keys are in your pocket as you have to hit 3 different buttons to do this. I am not the only one having this issue as there are people complaining on FB that their car does the same thing.
NHTSA complaint 11762307. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, no campaign on file for this vehicle.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst