CSR

Chevrolet · NHTSA safety record

2017 Chevrolet Traverse

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

360

Complaints

13

Crashes

2

Fires

11

Injuries

1

Deaths

Owners of the 2017 Chevrolet Traverse have filed 360 safety complaints with NHTSA between April 2017 and July 2026. The most complained-about system is the air bags, named in 262 of them (73%). The typical failure was reported at 38,000 miles, the median across the 65 complaints that gave an odometer reading.

Complaints halved year on year: 16 in the twelve months to 2026-Q1, against 106 in the twelve before.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

23V334000 · May 10, 2023

The defect
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy
Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.

General Motors, LLC · up to 995,085 vehicles across all model years covered

AIR BAGS:FRONTAL

21V782000 · October 7, 2021

The defect
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy
Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

General Motors, LLC · up to 555 vehicles across all model years covered

AIR BAGS:CRITICAL FASTENERS

21V246000 · April 8, 2021

The defect
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
The risk
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

General Motors, LLC · up to 108 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 360.

AIR BAGS 262 73%
ENGINE 25 7%
ELECTRICAL SYSTEM 22 6%
POWER TRAIN 18 5%
UNKNOWN OR OTHER 18 5%
SERVICE BRAKES 12 3%
SEAT BELTS 11 3%
STEERING 11 3%
VEHICLE SPEED CONTROL 10 3%
FUEL/PROPULSION SYSTEM 9 3%
TIRES 5 1%
ELECTRONIC STABILITY CONTROL (ESC) 4 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 153.

2017 2024 2026
2017 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 death · 1 injured · crash · towed · 31,707 miles

MY WIFE WAS DRIVING THE CAR AND GOT HIT T-BONES ON THE DRIVER SIDE AND THE AIRBAGS DIDN'T DEPLOY. THE VEHICLE WAS IN MOTION ON THE HIGHWAY AND ANOTHER CAR CAME FROM THE OPPOSITE DIRECTION OF THE HIGHWAY AND HIT HER T-BONE AND THE AIRBAGS DIDN'T DEPLOY. MY WIFE HIT HER HEAD, CHEST AND NECK ON THE STEERING WHEEL AND SHE'S HAVING CONCUSSION.

NHTSA complaint 11252153. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed · 5,000 miles

IN EARLY FEBRUARY 2018 I WAS IN A HEAD ON COLLISION WHERE I WAS TRAVELING OVER 30 MILES AN HOUR AND THE VEHICLE THAT HIT ME HEAD ON WAS TRAVELING IN THE OVER 50 MILES AN HOUR. THE AIRBAGS DID NOT DEPLOY. MY VEHICLE WAS TOTALED.

NHTSA complaint 11091152. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 22,000 miles

TL* THE CONTACT OWNED A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED UPON ACCELERATING FROM A COMPLETE STOP, ANOTHER VEHICLE T-BONED THE DRIVER SIDE OF HIS VEHICLE. THE CONTACT STATED THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED HE AND HIS PASSENGER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT SUSTAINED A CONCUSSION, BROKEN RIBS AND BRUISING AS WELL HIS PASSENGER SUSTAINED BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER FOR DIAGNOSES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 22,000.

NHTSA complaint 11312132. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · fire · crash

The driver door main window control panel and steering wheel, where the airbags seem to deploy from, have both had to be repaired/recalled parts installed on multiple occasions however the main window control panel still does not work and it started shorting out my battery ultimately locking my keys in the ignition, leaving OnStar as well as my key fob panic alarm unable to be used. After getting the steering wheel recalled airbag part installed at Penske Chevy, I received yet another recall notice saying that despite that install they still feared for my safety driving it, and that they would let me know when a new part was available. However now my battery is completely dead, I have not

NHTSA complaint 11744489, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Transmission body throttle and TCM had to be replaced a year after purchase because of failing shifts, reverse failed to work completely.

NHTSA complaint 11754022. Filed by an owner and not verified by NHTSA or by us.

TIRES
Tire size P255/55R20. I purchased 4 new tires February 2023 from Jim Dobson Ford in Winamac, In. I've taken my car back there at least 4 if not 5 times because of vibration. I finally took my car to a different facility and they showed me where 2 of my tires that was in the rear are separating and need replaced. I feel these tires was defective from the start, my car was like riding on air before I purchased these tires. They was supposed to be a 65,000 mile tire, they have 40,000 miles on them. I tired to utilize the warranty but the manager at Jim Dobson will not file warranty on them because he said Bridgestone will not honor warranty. These tires are a safety hazard, I have parked my

NHTSA complaint 11753018, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
THERE is a recall for the year, make and model for driver side airbag, also to do with transmission slipping and both of those I'm currently having issues with on my vehicle but with my vin its not coming up for any of the recalls but I want to request a Investigation on if my vehicle or any other of the same year be added to the recall.

NHTSA complaint 11745215. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Dealership Lead car GMC Utica, verified code B0074 passenger presence sensor/module, found module internally faulty verified power and ground. This puts safety at risk because the passenger side air bags are off because of the faulty sensor. There is TBS on this issue. Dealership confirmed problem. there were no warning messages before failure, it just failed and now service air bags light is on, and passenger air bags are off. Has not been repaired because the want 1259.73 for the part, I believe this should be a recall, as the air bags are off and won't work because of the fault sensor/module.

NHTSA complaint 11744689. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
While driving my entire dashboard goes dark and once I shut my car off it did not start again. Brought it to the mechanic who is rated as 5 stars, to have no codes come up. He has been looking for the answer for over 5 months now. Car will start for a short time then do the same thing all over again. No clicking when turning the key, new battery put in, remote control module replaced and car still doesn’t start. I still owe on this car and have no idea what to do with it.

NHTSA complaint 11741095. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Traverse

Model year Complaints Recalls Deaths
2026 20 1
2025 171 0
2024 130 0
2023 85 2
2022 95 1
2021 86 3
2020 218 8
2019 401 3
2018 454 2
2016 291 5 1
2015 313 5
2014 547 7
2013 161 4
2012 354 5
2011 608 5 1
2010 668 5

Other 2017 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst