CSR

Chevrolet · NHTSA safety record

2017 Chevrolet Traverse

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 361 safety complaints about the 2017 Chevrolet Traverse with the US government. Of those, 13 describe a crash, 2 mention a fire, 11 people were injured and 1 death is recorded. 3 recall campaigns are open against it, covering the air bags.

The most complained-about system is the air bags, named in 263 complaints, 73% of the total. The typical failure was reported at 38,000 miles, the median across the 65 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers April 2017 to August 2026 · How this is counted

What is on file

361 complaints on file

361

Complaints

13

Describe a crash

2

Mention fire

11

People injured

1

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints halved year on year: 15 in the twelve months to 2026-Q2, against 69 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
AIR BAGS 263 · 73%
ENGINE 25 · 7%
ELECTRICAL SYSTEM 22 · 6%
POWER TRAIN 18 · 5%
UNKNOWN OR OTHER 18 · 5%
SERVICE BRAKES 12 · 3%
SEAT BELTS 11 · 3%
STEERING 11 · 3%
VEHICLE SPEED CONTROL 10 · 3%
FUEL/PROPULSION SYSTEM 9 · 2%
TIRES 5 · 1%
ELECTRONIC STABILITY CONTROL (ESC) 4 · 1%
0 108 215

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 361.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 153.

164 123 82 41
17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2017 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2017 Chevrolet TRAVERSE, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5% 16.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

23V334000 · May 10, 2023

The defect
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy
Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.

General Motors, LLC · up to 995,085 vehicles across all model years covered

AIR BAGS:FRONTAL

21V782000 · October 7, 2021

The defect
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy
Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

General Motors, LLC · up to 555 vehicles across all model years covered

AIR BAGS:CRITICAL FASTENERS

21V246000 · April 8, 2021

The defect
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
The risk
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

General Motors, LLC · up to 108 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 death · 1 injured · crash · towed · 31,707 miles

MY WIFE WAS DRIVING THE CAR AND GOT HIT T-BONES ON THE DRIVER SIDE AND THE AIRBAGS DIDN'T DEPLOY. THE VEHICLE WAS IN MOTION ON THE HIGHWAY AND ANOTHER CAR CAME FROM THE OPPOSITE DIRECTION OF THE HIGHWAY AND HIT HER T-BONE AND THE AIRBAGS DIDN'T DEPLOY. MY WIFE HIT HER HEAD, CHEST AND NECK ON THE STEERING WHEEL AND SHE'S HAVING CONCUSSION.

NHTSA complaint 11252153. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed · 5,000 miles

IN EARLY FEBRUARY 2018 I WAS IN A HEAD ON COLLISION WHERE I WAS TRAVELING OVER 30 MILES AN HOUR AND THE VEHICLE THAT HIT ME HEAD ON WAS TRAVELING IN THE OVER 50 MILES AN HOUR. THE AIRBAGS DID NOT DEPLOY. MY VEHICLE WAS TOTALED.

NHTSA complaint 11091152. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 22,000 miles

TL* THE CONTACT OWNED A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED UPON ACCELERATING FROM A COMPLETE STOP, ANOTHER VEHICLE T-BONED THE DRIVER SIDE OF HIS VEHICLE. THE CONTACT STATED THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED HE AND HIS PASSENGER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT SUSTAINED A CONCUSSION, BROKEN RIBS AND BRUISING AS WELL HIS PASSENGER SUSTAINED BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER FOR DIAGNOSES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 22,000.

NHTSA complaint 11312132. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · fire · crash

The driver door main window control panel and steering wheel, where the airbags seem to deploy from, have both had to be repaired/recalled parts installed on multiple occasions however the main window control panel still does not work and it started shorting out my battery ultimately locking my keys in the ignition, leaving OnStar as well as my key fob panic alarm unable to be used. After getting the steering wheel recalled airbag part installed at Penske Chevy, I received yet another recall notice saying that despite that install they still feared for my safety driving it, and that they would let me know when a new part was available. However now my battery is completely dead, I have not

NHTSA complaint 11744489, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
A scheduled airbag recall repair could not be completed because the dealership did not verify that the recall part was in stock before my appointment. I arrived for the recall service after confirming the appointment days in advance and was told the part was not available. I was told I would be contacted when the part arrived, but weeks have passed with no update or communication. This is an airbag recall, so the lack of proper handling and follow‑up puts safety at risk. The issue has not been inspected or confirmed by the manufacturer. The dealership did not provide any warning messages or indicators before the failed appointment, and the problem has not been resolved. The recall repair

NHTSA complaint 11760624, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Transmission body throttle and TCM had to be replaced a year after purchase because of failing shifts, reverse failed to work completely.

NHTSA complaint 11754022. Filed by an owner and not verified by NHTSA or by us.

TIRES
Tire size P255/55R20. I purchased 4 new tires February 2023 from Jim Dobson Ford in Winamac, In. I've taken my car back there at least 4 if not 5 times because of vibration. I finally took my car to a different facility and they showed me where 2 of my tires that was in the rear are separating and need replaced. I feel these tires was defective from the start, my car was like riding on air before I purchased these tires. They was supposed to be a 65,000 mile tire, they have 40,000 miles on them. I tired to utilize the warranty but the manager at Jim Dobson will not file warranty on them because he said Bridgestone will not honor warranty. These tires are a safety hazard, I have parked my

NHTSA complaint 11753018, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
THERE is a recall for the year, make and model for driver side airbag, also to do with transmission slipping and both of those I'm currently having issues with on my vehicle but with my vin its not coming up for any of the recalls but I want to request a Investigation on if my vehicle or any other of the same year be added to the recall.

NHTSA complaint 11745215. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Dealership Lead car GMC Utica, verified code B0074 passenger presence sensor/module, found module internally faulty verified power and ground. This puts safety at risk because the passenger side air bags are off because of the faulty sensor. There is TBS on this issue. Dealership confirmed problem. there were no warning messages before failure, it just failed and now service air bags light is on, and passenger air bags are off. Has not been repaired because the want 1259.73 for the part, I believe this should be a recall, as the air bags are off and won't work because of the fault sensor/module.

NHTSA complaint 11744689. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Traverse

Model year Complaints Recalls Deaths
2026 24 1 —
2025 179 0 —
2024 137 0 —
2023 89 2 —
2022 98 1 —
2021 89 3 —
2020 229 8 —
2019 407 3 —
2018 461 2 —
2016 292 5 1
2015 313 5 —
2014 547 7 —
2013 162 4 —
2012 354 5 —
2011 608 5 1
2010 669 5 —

Other 2017 Chevrolet models

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst