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Chevrolet · NHTSA safety record

2017 Chevrolet Bolt EV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

342

Complaints

11

Crashes

5

Fires

5

Injuries

0

Deaths

Owners of the 2017 Chevrolet Bolt EV have filed 342 safety complaints with NHTSA between March 2017 and August 2026. The most complained-about system is the steering, named in 120 of them (35%). The typical failure was reported at 20,000 miles, the median across the 81 complaints that gave an odometer reading.

Complaints rose 33% year on year: 32 in the twelve months to 2026-Q1, against 24 in the twelve before.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

STRUCTURE:BODY:ROOF AND PILLARS

23V845000 · December 14, 2023

The defect
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
The risk
A fire increases the risk of injury.
The remedy
Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.

General Motors, LLC · up to 6,771 vehicles across all model years covered

STRUCTURE:BODY:ROOF AND PILLARS

22V930000 · December 15, 2022

The defect
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
The risk
A vehicle fire can increase the risk of injury.
The remedy
Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

General Motors, LLC · up to 111,242 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

21V560000 · July 23, 2021

Park outside until repaired

The defect
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
The risk
A battery fire increases the risk of injury.
The remedy
Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.

General Motors, LLC · up to 57,414 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

20V701000 · November 13, 2020

Park outside until repaired

The defect
General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
The risk
A battery fire increases the risk of injury.
The remedy
This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N202311730.

General Motors LLC · up to 50,932 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Electric Vehicle Battery Fires

PE20016

Closed preliminary evaluation · opened October 9, 2020 · closed February 7, 2022 · led to recall 20V701000

the electrical system

In October 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) on 2017-2020 Model Year (MY) Chevrolet Bolt vehicles based on complaints received alleging that the vehicles caught fire under the seating area while parked and unattended. At the time, ODI had received 2 Vehicle Owner Questionnaires (VOQs) and several field reports. All complaints alleged vehicles caught fire during or after electrical charging.ODI's review found vehicle thermal events occurred during and/or at the end of the battery module charging cycle. The information learned from NHTSA and General Motors joint vehicle inspections prompted General Motors to file Recall 20V-701 on April 29, 2021. The remedy for this recall included 1) performing diagnostic procedures to identify and replace potentially defective battery cell-module assemblies and 2) installing onboard diagnostic software, designed to detect and warn owners regarding potential issues related to changes in battery module performance over time. Until this interim remedy became available for all affected vehicles, General Motors instructed their customers to enable ?Hilltop Reserve or ?Target Charge Level, based on the vehicle-equipped technology. Enabling these technologies would limit charging capacity of the battery module to a maximum of 90 percent. General Motors then continued to investigate the root cause of these battery cell module thermal events, which would lead them to their long-term recall remedy solution. Utilizing the information obtained from the Recall 20V-701 software update, General Motors and LG Energy Solutions,the supplier of the battery cell module pack along with LG Electronics,determined the root cause of the thermal events to be the result of two simultaneous manufacturing defects occurring in the same battery cell. The defect condition appears to be aggravated by routinely charging the battery to a full or nearly full state of charge after it has been substantially depleted. The two defects, located within the same battery cell module, would cause an internal short within the battery pack, resulting in the thermal events. The manufacturing process was changed to prevent the occurrence of these two defect conditions.On July 24, 2021, General Motors filed a defect information report recalling all 2017-2018 Chevrolet Bolt and certain 2019 Chevrolet Bolt vehicles with design level N2.1 battery cell produced at the LG Ochang, Korea plant. This remedy replaces defective battery cell-modules and will prevent potential thermal events from occurring during and/or at the end of the charge cycle. The recall (21V-560) includes vehicles that were remedied under 20V-701.General Motors continued to review new data after Recall 21V-560 and learned of an incident that occurred outside of the scope of the recall population. Additional analysis led General Motors and LGES to determine that the manufacturing defects defined by Recall 21V-560 were not isolated to one battery manufacturing plant. On August 21, 2021, General Motors filed a defect information report to expand the scope of recall 21V-560. The recall (21V-650) includes all 2019-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. In view of the recall actions being taken by General Motors, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI reports cited above can be reviewed online at nhtsa.gov under the following identification numbers:11230072, 11425524, 11339878, 11365622, 11364692, 11427180, 11429891, 11374956, 11407212, 11372429, 11425225, 11415800

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 342.

STEERING 120 35%
ELECTRICAL SYSTEM 114 33%
FUEL/PROPULSION SYSTEM 70 20%
UNKNOWN OR OTHER 32 9%
POWER TRAIN 27 8%
SERVICE BRAKES 22 6%
ENGINE 16 5%
VISIBILITY/WIPER 12 4%
VEHICLE SPEED CONTROL 11 3%
SUSPENSION 7 2%
LANE DEPARTURE 6 2%
SEATS 5 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 118.

2017 2021 2026
2017 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

1 injured · crash · towed

WHILE SLOWING TO MAKE A STOP AT AN INTERSECTION, THE VEHICLE EXPERIENCED SUDDEN ACCELERATION AND WOULD NOT STOP. THE CAR STRUCK THE VEHICLE IN FRONT OF IT A COUPLE OF TIMES AND CONTINUED TO ACCELERATE.

NHTSA complaint 11282618. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

1 injured · crash · towed

On August 17th, 2025, my wife was driving our 2017 Chevrolet Bolt EV at low speed, pulling into a parking spot. The vehicle suddenly accelerated forward with enough force to cause significant damage to a fixed barrier. She does not recall pressing the accelerator at that moment. The degree of acceleration was disproportionate for a brief accidental press. Immediately after impact, smoke or dust was visible rising through the center console area. No airbags deployed, but it appeared similar to smoke from pyrotechnic devices. My wife sustained seatbelt-related bruising across the chest and thighs. The vehicle remains drivable. I have included photos detailing damage to the car and the fixed

NHTSA complaint 11681741, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 80,000 miles

The contact owns a 2017 Chevrolet Bolt EV. The contact stated that while his wife was driving at 35–40 MPH and crashed into a deer, the air bags deployed but failed to inflate. There were no warning lights illuminated. The emergency lights failed to turn off. The driver was able to drive from the crash. There were no reported injuries or fire. A police report was filed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000. The VIN was not available.

NHTSA complaint 11609367. Filed by an owner and not verified by NHTSA or by us.

SEATS

1 injured · 50 miles

AFTER DRIVING THE BOLT FOR ONE HOUR I DISCOVERED THAT HARD PLASTIC PIECES OF THE SEAT COULD BE FELT THROUGH THE BOTTOM CUSHION CAUSING SEVERE LEG PAIN AND NUMBNESS. THE PAIN TOOK 3 DAYS TO GO AWAY. THE SHORT DURATION OF THE TEST DRIVE WAS NOT ENOUGH TIME TO FEEL THIS PAIN. AFTER TALKING TO HUNDREDS OF PEOPLE IN VARIOUS ONLINE FORUMS I'VE DISCOVERED THIS IS A VERY COMMON ISSUE WITH THE BOLT. APPARENTLY IN A CERTAIN PERCENTAGE OF BOLTS (~%25) THERE IS INSUFFICIENT PADDING APPLIED TO THE SEAT. I HAVE SEEN PICTURES THAT SHOW A BOLT WITH PROPER PADDING AND ONE WITHOUT AND THERE IS A DIFFERENCE OF UP TO 2X IN HEIGHT. I HAVE SEEN PICTURES OF THE FOAM INSIDE THE SEAT AND IT VARIES SIGNIFICANTLY

NHTSA complaint 11030133, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
I am experiencing a commonly reported issue with the steering rack binding and failing to self-center after a turn. Turning the steering wheel left and right has become increasingly more stiff over time. Unreliable steering, especially during turns could potentially lead to an accident/collision.

NHTSA complaint 11756586. Filed by an owner and not verified by NHTSA or by us.

STEERING
Steering is binding, does not return to center when turning, it has play in the steering, and rattles and shakes when driving in the highway. Dealer said it needs a steering shaft replacement. The car has been doing this since it had less than 50k miles. There were no warning lamps or messages. Since this is steering, it is dangerous and puts others at risk. The steering binding is a safety issue, and if left along long enough it might fully bind up causing an accident, and also reduces my ability to sense road traction conditions and make fine adjustments; I feel a recall is warranted because of the serious nature of this problem.

NHTSA complaint 11753742. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Infotainment unit did not come on. Connection error displayed. Backup camera did not display when in reverse.

NHTSA complaint 11750295. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Infotainment unit did not boot up. Had a communications error. No rear back up camera view when put car in to reverse.

NHTSA complaint 11750167. Filed by an owner and not verified by NHTSA or by us.

STEERING
Component or system that failed/malfunctioned: The Electric Power Steering (EPS) Gear / Steering Rack Assembly. The component has not yet been removed from the vehicle and is available for physical inspection upon request. How safety is put at risk: When navigating low-speed turns or accelerating from a stop where the steering wheel is rotated to approximately 45 degrees, the steering gear mechanically binds and catches. The wheel completely fails to self-center or return to a straight position on its own. The driver must apply sudden, manual physical force to yank the wheel back to center. This creates an immediate loss-of-control and lane-departure hazard during low-speed maneuvers.

NHTSA complaint 11745441, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Backup camera failed to turn on.

NHTSA complaint 11743799. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Bolt EV

Model year Complaints Recalls Deaths
2023 59 3
2022 59 7
2021 66 5
2020 173 8
2019 175 6
2018 88 5

Other 2017 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst