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Chevrolet · NHTSA safety record

2020 Chevrolet Traverse

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 229 safety complaints about the 2020 Chevrolet Traverse with the US government. Of those, 11 describe a crash, 1 mentions a fire, 8 people were injured and no death is recorded. 8 recall campaigns are open against it.

The most complained-about system is the engine, named in 70 complaints, 31% of the total. The typical failure was reported at 50,000 miles, the median across the 55 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2020 to September 2026 · How this is counted

What is on file

229 complaints on file

229

Complaints

11

Describe a crash

1

Mention fire

8

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 70 · 31%
UNKNOWN OR OTHER 54 · 24%
POWER TRAIN 39 · 17%
ELECTRICAL SYSTEM 28 · 12%
ENGINE AND ENGINE COOLING 25 · 11%
FUEL/PROPULSION SYSTEM 16 · 7%
SERVICE BRAKES 10 · 4%
SEAT BELTS 9 · 4%
STEERING 7 · 3%
AIR BAGS 6 · 3%
SUSPENSION 5 · 2%
BACK OVER PREVENTION 4 · 2%
0 31 62

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 229.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 61.

68 51 34 17
20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2020 Chevrolet TRAVERSE, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.0% 16.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

8 on file

AIR BAGS:SIDE/WINDOW:CURTAIN

22V210000 · March 31, 2022

The defect
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
The risk
Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
The remedy
Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.

General Motors, LLC · up to 89 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

21V817000 · October 18, 2021

The defect
Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.
The risk
A transmission fluid leak can cause a loss of drive power, increasing the risk of a crash. In addition, a leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will replace the screw and clip, and inspect for signs of contact with the transmission, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Braun customer service at 1-800-488-0359.

Braun Corporation · up to 639 vehicles across all model years covered

TIRES

21V115000 · February 25, 2021

The defect
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
The risk
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

General Motors, LLC · up to 33,838 vehicles across all model years covered

TIRES

20V684000 · November 5, 2020

The defect
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
The risk
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
The remedy
GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

General Motors LLC · up to 7,516 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

20V668000 · October 29, 2020

The defect
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
The risk
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
The remedy
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

General Motors LLC · up to 194,105 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V639000 · October 15, 2020

The defect
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
The risk
Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.

General Motors LLC · up to 2,781 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

20V446000 · July 30, 2020

The defect
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
The risk
If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
The remedy
GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

General Motors LLC · up to 769 vehicles across all model years covered

STRUCTURE:FRAME AND MEMBERS

19V643000 · September 6, 2019

The defect
General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
The risk
A crack in the frame rail may reduce crash performance, increasing the risk of an injury.
The remedy
GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.

General Motors LLC · up to 3,420 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed

Vehicle turned in front of our traverse we where traveling approximately 30mph struck other car broadside and no air bag deployment? But odor of airbag in our Vehicle was present. But there no deployment visible? Body shop states no issues with airbag system. But they are replacing airbags in repair of our vehicle. "The airbag systems are faulty and unsafe"

NHTSA complaint 11426703. Filed by an owner and not verified by NHTSA or by us.

SEATS

2 injured · crash · towed

I was in a collision at 60 mph and flipped through the air without hitting the roof and landed on my wheels. I had a car doing 80 lost control as he was passing me sideways and into my lane. The front on the car was completely unrecognizable z no side impact or sudden stop.

NHTSA complaint 11512868. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 6,200 miles

GOT IN A 50 MPH ACCIDENT FRONT PASSENGER. NONE OF THE AIRBAGS DEPLOYED. THIS IS A BRAND NEW CAR WITH ONLY 6200 MILES. HAS AIRBAGS EVERYWHERE. THE HIGHWAY PATROL AND MYSELF CANNOT BELIEVE THIS.

NHTSA complaint 11398735. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS:PRETENSIONER

1 injured · crash · towed · 25,500 miles

The contact owned a 2020 Chevrolet Traverse. The contact stated that while driving at approximately 35 - 40 MPH, the contact rear-ended another vehicle. The driver's side front seat belt pre-tensioner was loose and did not restrain the contact in the seat upon impact. The air bags were deployed upon impact. The contact suffered bruising on her chest, a lacerated thumb, and a fractured elbow from the air bag deployment. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,500.

NHTSA complaint 11470463. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
My 2020 Chevrolet Traverse is experiencing a SHIFT to PARK issue. When the car is placed into PARK, the electrical system does not recognize it and will not shut off the vehicle. There is a defect with the button trigger that allows the gear shifter to move and it is not being recognized. The quick fix is to press this button around 15 times to reset it. Sometimes this works but when on an incline, it does not. It takes turning the vehicle on and off a few times to have this registered. The estimated cost to replace the gear shifter is around $600 to $900 dollars. Please have this item recalled.

NHTSA complaint 11767131. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

The rear power liftgate closed on my finger severing the top part of my finger at the base of the finger nail.

NHTSA complaint 11766160. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
On September 18,2026 owner #3 bought the vehicle on December 9,2026 at the time of purchase it had 46,545 on September 17 check engine light came on and the diagnostic code came up as P0171 lean bank one from Pep Boys.Pep Boys scan found P0171 lean bank 1 meaning that is sucking in too much oxygen, upon inspection found rear exhaust manifold is cracked, creating a vacuum and suck. ng in oxygen,causing the engine light, the exhaust hanger is broken and pictures from PepBoys show the exhaust hanger is broken and was held by poxy putty from previous owner #2 this was not disclosed at the time of sale on December 9,2026 and CarMax failed to complete a 125+ inspection before it left the

NHTSA complaint 11765950, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
While the gears are shifted to park, as soon as the car is turned off, a message pops up advising me to "Shift to Park". The car will already be in park. I have to with jiggle the gear shift or turn the car back on and cycle gears a couple times in order for the car to recognize that it's in park.

NHTSA complaint 11764315. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My Autostop feature failed to work and did not restart my car on 2 occasions. 1) My kids and I was a stop sign at an intersection and the car would not turn back on. I had my truck towed. The next business day they told me it started on it own. 2) I was dropping my kids off at camp out of town and came to a red light. My truck would not restart. I was in the middle of the street. The police has to push me to safety until the tow truck driver arrived. After towing my truck 100 miles to the dealer near my home it started back up. The next day the dealer mis informed me that it was a programming that was coming up. I had to pay that fee plus diagnostics. When going out to test my truck the

NHTSA complaint 11763231, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The front intermediate exhaust pipe mounting bracket weld fractured at the engine manifold, causing the exhaust pipe to break completely loose. We can now actively smell raw exhaust fumes inside the passenger cabin while operating the vehicle, creating an immediate safety hazard for carbon monoxide poisoning and driver disorientation. Additionally, the heavy steel exhaust system is completely unsupported at the front, creating an imminent risk of the pipe falling and dragging on the roadway at highway speeds, which could cause a catastrophic crash. The vehicle began getting progressively louder during cold weather between late 2025 and early 2026. A certified Chevrolet dealership technician

NHTSA complaint 11761853, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Traverse

Model year Complaints Recalls Deaths
2026 24 1 —
2025 179 0 —
2024 137 0 —
2023 89 2 —
2022 98 1 —
2021 89 3 —
2019 407 3 —
2018 461 2 —
2017 361 3 1
2016 292 5 1
2015 313 5 —
2014 547 7 —
2013 162 4 —
2012 354 5 —
2011 608 5 1
2010 669 5 —

Other 2020 Chevrolet models

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst