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Chevrolet · NHTSA safety record

2020 Chevrolet Malibu

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

194

Complaints

10

Crashes

0

Fires

7

Injuries

1

Deaths

Owners of the 2020 Chevrolet Malibu have filed 194 safety complaints with NHTSA between February 2020 and August 2026. The most complained-about system is the engine, named in 59 of them (30%). The typical failure was reported at 66,500 miles, the median across the 44 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (1)

SEAT BELTS:CRITICAL FASTENERS

21V649000 · August 20, 2021

The defect
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
The risk
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
The remedy
Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

General Motors, LLC · up to 402 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

DTN Air Bag Inflator Rupture

EA25005

Still open engineering analysis · opened October 21, 2025

the air bags

The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 194.

ENGINE 59 30%
POWER TRAIN 57 29%
ELECTRICAL SYSTEM 56 29%
UNKNOWN OR OTHER 44 23%
SERVICE BRAKES 41 21%
VEHICLE SPEED CONTROL 18 9%
STEERING 15 8%
FUEL/PROPULSION SYSTEM 14 7%
SERVICE BRAKES, HYDRAULIC 5 3%
AIR BAGS 4 2%
FUEL SYSTEM, GASOLINE 4 2%
ENGINE AND ENGINE COOLING 3 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 46.

2020 2025 2026
2020 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 death · 1 injured · crash · towed · 63,000 miles

Officer [XXX] filed on behalf of the deceased. The deceased owned a 2020 Chevrolet Malibu. The contact stated that the deceased had a rear end crash with another vehicle which was stopped at a traffic signal. The contact stated the estimated speed of the crash was 30 MPH. The air bag deployed and had shredded, the contact stated that a steering wheel support had been sheared from the steering wheel. The contact stated that most of the damage to vehicle of the deceased was on the left front end and the leading edge of the hood was slightly buckled. The vehicle was towed to an impound lot. The deceased was alive at the time of the accident and transported to a shock trauma unit. The contact

NHTSA complaint 11527380, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

3 injured · crash · towed · 57,000 miles

The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 45 MPH and approaching a stop light the braking system malfunctioned when pressing the brake pedal causing the vehicle to crash into the rear of a second vehicle. The contact indicated that the vehicle did not reduce speed when pressing the brake pedal and the collision avoidance feature did not activate. A police report was taken at the scene. The police officer also confirmed no skid marks at the crash site. During the crash, the contact sustained injuries to the left arm and right shoulder that did not require medical attention. Both the driver and front seat passenger of the second vehicle

NHTSA complaint 11629724, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

When I was in a car accident, the airbag exploded. However, the airbag's balloon-like fabric material did not deploy, and a metal part even flew off the steering wheel and exploded, hitting me in the chin. So I lost about half of my lower jaw, most of my lower teeth, and some of my upper teeth. In the process, I underwent a total of three surgeries: emergency, infection, and reconstruction surgery. In the future, I may need to undergo additional implant surgery and additional reconstructive surgery as needed. There has been no formal component inspection by any agency since the accident and there were no relevant warnings or symptoms prior to the accident.

NHTSA complaint 11558832. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 94,073 miles

The contact owns a 2020 Chevrolet Malibu. The contact stated while her daughter was driving at 65 MPH, the contact's daughter was run off the road by another vehicle. The contact stated that the air bags did not deploy. The contact stated that the vehicle was forced to crash into the guard rail. The contact's daughter was knocked unconscious and sustained a concussion due to hitting her head on the driver's door glass. The contact's daughter was transported to the local medical center. The contact stated that a police report was not filed because it was a single-vehicle crash. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss. The manufacturer was made aware of

NHTSA complaint 11619365, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
My 2020 Chevrolet Malibu experienced a sudden and severe electrical failure after driving through normal roadway water. Immediately afterward, the vehicle displayed multiple safety‑critical warnings including loss of power steering assist, Electronic Stability Control (ESC) faults, brake control faults, and reduced propulsion. A GM dealership inspected the vehicle, scanned the modules, and found more than a dozen network and chassis‑related diagnostic trouble codes, including: B3979, U0164, B1325, B3122, U0121, C0196, C0460, B1011, B097B, B3205, C056E, C056D, U0420, U1510, C0545, U0422. These codes indicate failures in the steering system, brake control module, stability control system,

NHTSA complaint 11755071, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
So while I was driving my car going 60 on the highway it seemed to be having electrical issues all the lights on my dash popped on then popped off and only a few lights actually stayed on I can't remember exactly but the check engine and my abs stayed on and then on my screen it read to me warning power steering fault my headlights were dimming on and off like my car was going to die, so I had to pull over for my safety and other drivers safety, so after I pulled over safely I shut my car completely off and waited about 5 minutes and turned it back on when it turned back on the only light that popped on my dash was the check engine light, but the check engine light had actually been on the

NHTSA complaint 11754086, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

50,198 miles

The contact owns a 2020 Chevrolet Malibu. The contact stated that while attempting to shift the vehicle into park, the transmission failed to shift into park after several attempts. The contact referenced TSB: 19-NA-206; as a possible cause for the failure; however, the VIN was not included in the TSB. The vehicle was taken to a dealer where it was diagnosed with gear shifter failure. The gear shifter was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,198.

NHTSA complaint 11752681. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
While attempting to enter a high-speed expressway, the transmission malfunctioned, preventing normal acceleration. The vehicle could only accelerate very slowly but managed to maintain a limited speed, creating a hazardous situation while trying to merge into fast-moving traffic. I was able to navigate the vehicle off the expressway, at which point the transmission completely failed and the vehicle died. The vehicle was towed to an authorized dealership service center, where technicians diagnosed a total internal failure of the CVT transmission requiring complete replacement. Mind you, the vehicle is under 6 years old and has fewer than 90,000 total miles, and this is the second time the

NHTSA complaint 11749433, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
While driving, the brakes became hard and the vehicle was difficult to stop. The brake pedal required excessive force, brake assist was reduced, and the stopping distance increased, creating a serious safety hazard. The check engine light had been illuminated for approximately two years before the brake failure occurred. In January 2024, I reported brake-related concerns to a Chevrolet dealership while the vehicle was under warranty, but the root cause was not diagnosed. In November 2025, after the brake pedal became hard, an independent repair facility inspected the vehicle and determined the brake problem was caused by a failing engine vacuum pump. They advised that the vehicle be

NHTSA complaint 11748641, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Ejesitais to shift. Most of the times. Also shif to park when is o ready park.

NHTSA complaint 11745075. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Malibu

Model year Complaints Recalls Deaths
2025 10 1
2024 35 2
2023 61 2
2022 91 1
2021 85 2
2019 188 1
2018 694 6
2017 699 4
2016 835 9 1
2015 269 3 1
2014 349 6 1
2013 835 9
2012 905 2
2011 976 3
2010 1,359 3

Other 2020 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst