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Chevrolet · NHTSA safety record

2011 Chevrolet Malibu

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 978 safety complaints about the 2011 Chevrolet Malibu with the US government. Of those, 40 describe a crash, 17 mention a fire, 41 people were injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 235 complaints, 24% of the total. The typical failure was reported at 80,000 miles, the median across the 731 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2010 to September 2026 · How this is counted

What is on file

978 complaints on file

978

Complaints

40

Describe a crash

17

Mention fire

41

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints fell 43% year on year: 13 in the twelve months to 2026-Q2, against 23 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 235 · 24%
STEERING 214 · 22%
ELECTRONIC STABILITY CONTROL (ESC) 174 · 18%
ENGINE 160 · 16%
EXTERIOR LIGHTING 130 · 13%
POWER TRAIN 112 · 11%
AIR BAGS 93 · 10%
VEHICLE SPEED CONTROL 87 · 9%
UNKNOWN OR OTHER 60 · 6%
SEAT BELTS 53 · 5%
SEATS 38 · 4%
SERVICE BRAKES 38 · 4%
0 96 192

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 978.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 161.

172 129 86 43
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2010 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2011 Chevrolet MALIBU, and it is a separate question from what owners report going wrong later.

Test 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 10.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

19V019000 · January 16, 2019

The defect
General Motors LLC (GM) is recalling certain 2010-2011 Chevrolet Malibu vehicles. In the event of a crash necessitating deployment of the driver frontal air bag, the air bag inflator may explode due to being overpressurized.
The risk
If the inflator explodes, sharp metal fragments may strike the driver or other occupants resulting in serious injury or death.
The remedy
GM has notified owners, and dealers will replace the front driver air bag module, free of charge. The recall began February 25, 2019. Owners may contact GM customer service at 1-800-522-9559. GM's number for this recall is N182206630.

General Motors LLC · up to 1,145 vehicles across all model years covered

SEAT BELTS

15V269000 · May 8, 2015

The defect
General Motors LLC (GM) is recalling certain model year 2011-2012 Chevrolet Malibu vehicles manufactured April 8, 2010, to October 11, 2012. In the affected vehicles, the flexible steel cables that connect the seat belts to the vehicle at the outside of the driver seat and the front passenger seat may be bent from being sat on while entering the vehicle. This repeated bending may result in the cable breaking.
The risk
If the cable breaks, the seat occupant may not be properly restrained in the event of a crash, increasing their risk of injury.
The remedy
GM will notify owners, and dealers will replace the outboard lap anchor mounting bracket and inspect the flexible steel cable, replacing it as necessary, free of charge. The recall began on November 16, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15031.

General Motors LLC · up to 437,045 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

14V252000 · May 14, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
The risk
Any of the above failure conditions increases the risk of a crash.
The remedy
GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

General Motors LLC · up to 2,440,524 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

4 injured · crash · towed · 60,070 miles

AIRBAGS AND SIDE AIRBAGS DIDN'T DEPLOY, STEERING LOCKED UP AND WHEEL SEPARATED FORM AXEL

NHTSA complaint 11056165. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 48,000 miles

AIR BAG DIDN'T DEPLOY NORMALLY. HAD AN ACCIDENT AND DRIVER BAG DEPLOYED LITTLE. PASSENGER NEVER DEPLOYED. CAR WAS ON HIGHWAY. INVOLVED WITH ANOTHER CAR THEIR'S FULLY DEPLOYED.

NHTSA complaint 10908507. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 180,000 miles

MY WIFE WAS IN AN ACCIDENT WHERE THE OTHER VEHICAL RAN A RED LIGHT AND COLIDED WITH HER IN THE DRIVER FRONT AND HEAD ON TYPE. THE VEHICALS SIDE AIR BAGS AND THE DRIVER OR PASSANGER AIR BAGS NEVER DEPLOYED.THIS IS IN A POLICE REPORT AND I HAVE PICTURES OF THE CAR.THE TWO CARS COLIDED AT A INTERSECTION IN THE MIDDLE OF LACROSSE WIS AND THE OTHER VEHICAL WENT OVER MY CARS HOOD AND OVER TURNED. THE OTHER DRIVER WAS EXTRACTED FROM HIS VEHICAL WITH THE JAWS OF LIFE.

NHTSA complaint 10986383. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2 injured · crash · towed

WHILE DRIVING, THE CAR SURGED FORWARD AND THE DRIVER COULD NOT STOP THE CAR.. BRAKES DIDN'T WORK; STRUCK ANOTHER VEHICLE WHEN DRIVER TRIED TO MAKE A TURN.

NHTSA complaint 11099422. Filed by an owner and not verified by NHTSA or by us.

STEERING
My power steering went out while pulling out of a parking spot. The message read “power steering/service ESC. I have read that these vehicles between the years 2007-2012 had a recall for this issue. My car has less than 46000 miles on it. I am confirming the recall so I can have this repair done. Thank you

NHTSA complaint 11766141. Filed by an owner and not verified by NHTSA or by us.

STEERING
Power steering assist motor is out and it was under recall in 2011 but it was out of the recall window but it has less than 150000 miles

NHTSA complaint 11760511. Filed by an owner and not verified by NHTSA or by us.

STEERING
Everytime I turn on my car, I get a warning for ESC power steering and I have no power steering. Usually it will fix itself have shutting it off once and starting it again immediately. There has been a couple times where it has taken multiple starts to fix itself.

NHTSA complaint 11746504. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

There was a fire in the trunk on the way to work. Fire department was called to inspect the car and make sure that the fire was out. Fire melted fuse box located in the trunk along with wiring harness and wires, also causing all electrical items to stop working. Claim was attempted to be made, but insurance did not cover this particular issue. After hours of reading as well as watching videos, this seems to be an on problem for Malibu's from 2011-2016. I bought this car one year ago and had a mechanic inspect the vehicle.

NHTSA complaint 11745051. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

122,000 miles

The contact owns a 2011 Chevrolet Malibu. The contact stated that while operating the vehicle, the ESC and traction control warning lights remained illuminated. Additionally, while the cruise control was activated and the brake pedal was depressed, the vehicle unintendedly accelerated. The contact stated that the gear shifter was able to be moved without the brake pedal being depressed. The cause of the failures were not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL,

NHTSA complaint 11744231, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The Powersteering is failing in my 2011 Chevrolet Malibu with 93K miles on it. The warning light on the dashboard appears randomly then it becomes difficult to steer. This has become a safety issue because when driving on the highway or trying to navigate turns requires a lot of strength and can be a hazard while driving in traffic or alone. I have taken the vehicle to an auto repair shop for a diagnostic and they were unable to fix it due to the Chevrolet dealership who no longer makes the part. I have researched and found that GM had a special coverage 15356 for this problem but no recall. The special coverage is now expired. I am not sure if it has been inspected by the manufacturer as I

NHTSA complaint 11727609, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Malibu

Model year Complaints Recalls Deaths
2025 11 1 —
2024 42 2 —
2023 70 2 —
2022 98 1 —
2021 89 2 —
2020 198 1 1
2019 191 1 —
2018 698 6 —
2017 702 4 —
2016 837 9 1
2015 270 3 1
2014 351 6 1
2013 835 9 —
2012 907 2 —
2010 1,361 3 —

Other 2011 Chevrolet models

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst