AIR BAGS
2 injured
I was hit on left side of passenger side. Air bags didnt came out on either side. Mechanics says air bags aren't working properly.
NHTSA complaint 11460063. Filed by an owner and not verified by NHTSA or by us.
Chevrolet · NHTSA safety record
2020 Chevrolet Trax
Every safety complaint, recall and defect investigation the US government holds on this vehicle.
94
Complaints
5
Crashes
2
Fires
5
Injuries
0
Deaths
Owners of the 2020 Chevrolet Trax have filed 94 safety complaints with NHTSA between January 2020 and August 2026. The most complained-about system is the electrical system, named in 26 of them (28%). The typical failure was reported at 25,500 miles, the median across the 18 complaints that gave an odometer reading.
Complaints rose 35% year on year: 27 in the twelve months to 2026-Q1, against 20 in the twelve before.
No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.
What owners report
Complaints naming each system. One complaint can name several, so these add up to more than 94.
ELECTRICAL SYSTEM 26 28%
ENGINE 21 22%
UNKNOWN OR OTHER 17 18%
POWER TRAIN 15 16%
SERVICE BRAKES 12 13%
FUEL/PROPULSION SYSTEM 11 12%
SUSPENSION 9 10%
AIR BAGS 6 6%
TIRES 6 6%
VEHICLE SPEED CONTROL 6 6%
SEAT BELTS 5 5%
STEERING 4 4%
When the complaints arrived
By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 22.
In owners' own words
Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.
AIR BAGS
1 injured · crash · towed · 4,700 miles
The contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700.
NHTSA complaint 11439396. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
1 injured · crash · towed
My 2020 Chevy Trax did not deploy the air bags, at all, when hit cement wall head on. The impact to my chest area caused a wire from a chest surgery to snap, and is now dangling inside the middle of my chest, near my heart. I have the pictures & the witness was a Sheriff. It make no sense that none of the air bags deployed. NONE. I want to report it as will be pursuing, and to make sure others know that this is an issue that can cause bodily harm and there are no recalls on these cars. That's scary. No idea now what I must go thru due to this injury which never should've happened.
NHTSA complaint 11625553. Filed by an owner and not verified by NHTSA or by us.
STRUCTURE:BODY
1 injured
UNKNOWN. On July 16, 2021 as I was about to enter my vehicle, I pulled open the driver door, and it scraped across my left calf. It definitely hurt, but I didn't think anything more of it. When I arrived at my destination I noticed a blood spot on my jeans. At that point there wasn't much I could do. So, when I got home (about 3-1/2 hours later) I looked at the wound (certainly not serious), put some disinfectant and a band aid on it. This was not the first time for this to happen. My greater concern is for children who may be standing too close to the vehicle when the door is pulled open. Thank you for your anticipated attention to this matter. Unfortunately, I seem to be unable to attach
NHTSA complaint 11425459, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
fire
CRITICAL SAFETY INCIDENT / LIFE-THREATENING VEHICLE FIRE HAZARD. On January 2, 2026, I purchased a 2020 Chevrolet Trax. Within less than five months, while driving in active traffic, the vehicle suffered a sudden, catastrophic powertrain failure. The vehicle completely lost all acceleration, leaving me trapped and stranded in a highly dangerous roadway position. Immediately following the power failure, the engine bay filled with heavy smoke and began severely overheating. The vehicle came within moments of bursting into a full thermal engine fire. This vehicle was a rolling death trap that almost killed me on the road. No one is taking this life-threatening safety failure seriously. The
NHTSA complaint 11750507, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SEAT BELTS:REAR/OTHER:RETRACTOR
23,000 miles
The contact owns a 2020 Chevrolet Trax. The contact stated that the rear passenger-side seat belt failed to retract, and the rear driver-side seat belt later failed to retract, resulting in both rear seat belts being unable to retract or adjust. The contact stated the failure prevented the installation of a child safety seat, rendering the vehicle unsafe for transporting an infant. The vehicle was taken to the dealer, who confirmed that no recalls or warranty coverage applied to the failure and provided a diagnostic fee for further inspection. The manufacturer was not notified of the failure, and the vehicle remained unrepaired. The failure mileage was approximately 23,000.
NHTSA complaint 11749069. Filed by an owner and not verified by NHTSA or by us.
TIRES:VALVE
There are vertical splits from the sidewall seam to the tread line. Oil spurted out when I checked the tire pressure. Bubba is the person who put on the tires. +1 (386) 868-9696
NHTSA complaint 11748186. Filed by an owner and not verified by NHTSA or by us.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Tire cracks on all tires. 4 separate reports. Please send link to upload information. All for tires replaced at GM Murfreesboro Bubba +1 (386) 868-9696. P205/70 R16 96 H Did not contact police. They ignored a human trafficking case and drug tracking by [XXX] Iowa pharmacy license revoked [XXX] Investigation stopped by Det. [XXX], [XXX], and [XXX]. FBI Mark Shaeffer. Have all evidence. Turned into the correct federal agency. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11748196. Filed by an owner and not verified by NHTSA or by us.
TIRES
P205/70 R16 96 H radial tubeless Do not contact local law. Local law sent my divorce to all local law in 2010. Covered up human and drug trafficking cases by [XXX] pharmacy license revocation state of iowa [XXX]. Paperwork should be in file. Det [XXX], Sheriff [XXX] over warrants in 2010, [XXX] [XXX], Mark Shaeffer local FBI, Agee TBI all covered up. Daughter disappeared. Local law will impede any investigation. Bubba Ruffner +1 (386) 868-9696 is the manager for the installation of all tires and car repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11748200. Filed by an owner and not verified by NHTSA or by us.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
P205/70 R16 96 H Radial Tubeless driver rear 1P50F951L 4825 P205/70 R16 96H passenger front 1P50F951L 4625 Made in Mexico P205/70 R16 96 H Radial Tubeless passenger front 1P50F951L 0126 P205/70 R16 96 H Radial Tubeless passenger rear 1P50F951L 4625 P205/70 R16 96 H Radial Tubeless driver rear ISY 0[XXX]205/70 R16 96 H Radial Tubeless driver front 1P50F951L 4825 Do not contact local law. Local law sent my divorce to all local law in 2010. Covered up human and drug trafficking cases by [XXX] pharmacy license revocation state of iowa [XXX]. Paperwork should be in file. Det Kelvin T. Jones, Sheriff Mike Fitzhugh over warrants in 2010, [XXX], Mark Shaeffer local FBI, Agee TBI all covered up.
NHTSA complaint 11748205, quoted in part. Filed by an owner and not verified by NHTSA or by us.
Compare
Other years of the Chevrolet Trax
| Model year | Complaints | Recalls | Deaths |
|---|---|---|---|
| 2025 | 79 | 0 | — |
| 2024 | 165 | 1 | — |
| 2019 | 133 | 2 | — |
| 2018 | 100 | 2 | — |
| 2017 | 111 | 3 | — |
| 2016 | 116 | 5 | — |
| 2015 | 94 | 7 | 1 |
Other 2020 Chevrolet models
Silverado 1500 699 Equinox 299 Traverse 218 Blazer 211 Malibu 194 Bolt EV 173 Silverado 2500 101 Colorado 81
Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.
If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.
Where these numbers come from
- Complaints: NHTSA's ODI complaint file , published August 20, 2026. One complaint is one ODI number, which is how NHTSA counts them.
- Recalls: NHTSA's recall campaign API , most recent campaign filed August 12, 2026.
- Investigations: NHTSA's ODI investigation file , published 2026-08-19.
A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.
Compiled and maintained by guarledes
Independent developer and analyst