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Chevrolet · NHTSA safety record

2019 Chevrolet Trax

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

133

Complaints

9

Crashes

2

Fires

8

Injuries

0

Deaths

Owners of the 2019 Chevrolet Trax have filed 133 safety complaints with NHTSA between November 2018 and August 2026. The most complained-about system is the engine, named in 34 of them (26%). The typical failure was reported at 10,000 miles, the median across the 53 complaints that gave an odometer reading.

Complaints rose 27% year on year: 19 in the twelve months to 2026-Q1, against 15 in the twelve before.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

19V312000 · April 18, 2019

The defect
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.
The risk
A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
The remedy
GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began June 14, 2019. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is A182202370.

General Motors LLC · up to 112,958 vehicles across all model years covered

AIR BAGS

18V774000 · November 1, 2018

The defect
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
The risk
If the air bags do not deploy in the event of a crash, it can increase the risk of injury.
The remedy
GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.

General Motors LLC · up to 12 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 133.

ENGINE 34 26%
ELECTRICAL SYSTEM 25 19%
UNKNOWN OR OTHER 21 16%
SUSPENSION 19 14%
STEERING 15 11%
SERVICE BRAKES 13 10%
POWER TRAIN 10 8%
FUEL/PROPULSION SYSTEM 8 6%
VEHICLE SPEED CONTROL 8 6%
WHEELS 8 6%
STRUCTURE 6 5%
ENGINE AND ENGINE COOLING 5 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 33.

2018 2019 2026
2018 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

2 injured · crash · towed

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN HIGH RATE OF SPEED, THE BRAKES FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE DUE TO COMPLETE BRAKE FAILURE. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER RIGHT HAND AND HER SON SUFFERED A SEVERE HEADACHE AND BRUISED LEG. THE CONTACT NOR HER SON SOUGHT MEDICAL ATTENTION. THE CONTACT STATED INHALED ON KNOWN FUMES OR SMOKE. THE OTHER DRIVER DID NOT SUSTAIN ANY INJURIES. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS TOWED TO AN INDEPENDENT COLLISION CENTER AND WAS DESTROYED. THE DEALER NOR THE

NHTSA complaint 11317883, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 10,000 miles

I WAS TRAVELING IN MY CAR ON THE FREEWAY. TRAFFIC CAME TO A DECELERATION VERY QUICKLY AND SUDDENLY. I WAS ABLE TO SLOW DOWN IN TIME TO AVOID THE CAR IN FRONT OF ME, HOWEVER I WAS STRUCK FROM BEHIND. THE DRIVER BEHIND ME MUST HAVE SWERVED ALSO TO TRY TO AVOID HITTING ME DIRECTLY FROM BEHIND. SHE HIT MY REAR DRIVER SIDE. THIS ACTION CAUSED MY CONTROL ARM, STRUT TOWER, ROTOR, WHEEL AND ALL OTHER ASSOCIATED PARTS TO DETACH FROM THE VEHICLE. THIS ALSO CONSEQUENTIALLY CAUSED THE BRAKE HOSE TO BE RIPPED FROM THE ASSEMBLY RESULTING IN POOR BRAKE PRESSURE. I WAS ABLE TO PULL TO THE SHOULDER WITH HYDRAULIC BRAKES ALONG WITH THE USE OF MY EMERGENCY BRAKE. VERY MINOR INJURIES WERE SUSTAINED FROM THIS

NHTSA complaint 11317802, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 14,216 miles

I WAS DRIVING SPEED LIMIT, CAR IN FRONT OF ME STOPPED WITHOUT ENOUGH NOTICE AND I HIT THE VEHICLE IN FRONT OF ME. DRIVER'S AIRBAG DEPLOYED WITH A LOUD POP AND A CLOUD OF SMOKE POURED OUT FROM THE AIRBAG. MY LEFT FOREARM WAS BURNING AND WHEN I LOOKED AT MY ARM I WATCHED MY SKIN BLISTER WHILE THE SKIN PEELED AWAY. 2ND DEGREE BURN WAS TREATED AT LOCAL URGENT CARE. THE CAR I WAS DRIVING IS A COMPANY VEHICLE OWNED BY MY EMPLOYER.

NHTSA complaint 11338622. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · crash · towed · 102,000 miles

The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 102,000.

NHTSA complaint 11533699. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

72,400 miles

The contact owns a 2019 Chevrolet Trax. The contact stated that the air conditioning system was replaced twice. Additionally, the check engine warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed with a failure associated with the catalytic converter. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 72,400.

NHTSA complaint 11756485. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I have 36400 miles on my vehicle. It has been to dealer for service as per maintenance manual On Monday the water pump blew. The oil covers blew. They are not even scheduled to be inspected until 60000 Miles I now have a 1800 bill. Service man said these things happen. They don’t make them like they used to. WHAT In 2022 the whole radiator system had to be replaced at 26000 miles Tuesday while taking the car to dealership not knowing what was wrong I broke down on the 405freeway during rush hour. Horrible experience. I told service man to make sure this wouldn’t happen to me driving home. All he said was you’ll be fine I asked if he was going to be checking the belts hoses etc. connected to

NHTSA complaint 11749773, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
While driving the car the start loosing power and attempts to shut down, other time the steering wheel locks up up and im unable to turn steering wheel. The check engine light comes on and turns off. The dealer/ Car repair shop has been unable to reproduce issue and unable tell me what this issue is. No accident has resulted from this as of yet. But car has some kind of malfuctioning issue.

NHTSA complaint 11737520. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING
See attached document for complaint.

NHTSA complaint 11728719. Filed by an owner and not verified by NHTSA or by us.

STEERING
Steering wheel frozen in position on morning cold start below 20 degrees Fahrenheit even when car is put in drive. I must warm the cabin for 15 minutes to thaw the steering column or manually pull down on wheel to loosen the column. Below 10 degrees, steering wheel is firm and power steering does not return wheel to original position going around turns unless physically coaxed. Problem goes away at warmer temperatures or if cabin stays warm. Chevy dealership replaced steering rack under warranty and recommends steering column kit be replaced. Will replace column by next fall. Problem started at around 60,000 mi. No warning lights or error codes when frozen.

NHTSA complaint 11721921. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash

I was in an accident and the seatbelt pretensioners activated but my airbags did not deploy. When i got my vehicle inspected the shop noticed my airbag system needed to be replaced saying the airbag diagnostic module, right & left front air bag impact sensors needed to be replaced. The impact of my vehicle was very minor and could not have damaged the airbag diagnostic module internally. I do believe this was a preexisting issue and it has just now been noticed when my car had to be thoroughly inspected.

NHTSA complaint 11719781. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Trax

Model year Complaints Recalls Deaths
2025 79 0 —
2024 165 1 —
2020 94 0 —
2018 100 2 —
2017 111 3 —
2016 116 5 —
2015 94 7 1

Other 2019 Chevrolet models

Silverado 1500 1,055 Traverse 401 Equinox 296 Malibu 188 Blazer 183 Bolt EV 175 Corvette 147 Colorado 146

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst