Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 87 safety complaints
about the 2025 Chevrolet Trax with the US government. Of those, 10 describe a crash, 4 mention a fire, 14 people were injured and no death is recorded. One recall campaign is open against it, covering back-over prevention.
The most complained-about system is the electrical system,
named in 31 complaints, 36% of the total.
The typical failure was reported at 6,000 miles,
the median across the 11
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers June 2024 to September 2026 · How this is counted
What is on file
87 complaints on file
87
Complaints
10
Describe a crash
4
Mention fire
14
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
ELECTRICAL SYSTEM 31 · 36%
31 36%
UNKNOWN OR OTHER 21 · 24%
21 24%
ENGINE 15 · 17%
15 17%
FORWARD COLLISION AVOIDANCE 11 · 13%
11 13%
FUEL/PROPULSION SYSTEM 8 · 9%
8 9%
AIR BAGS 7 · 8%
7 8%
LANE DEPARTURE 6 · 7%
6 7%
POWER TRAIN 5 · 6%
5 6%
STRUCTURE 5 · 6%
5 6%
SERVICE BRAKES 4 · 5%
4 5%
VISIBILITY/WIPER 4 · 5%
4 5%
EXTERIOR LIGHTING 3 · 3%
3 3%
01531
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 87.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 47.
52 39 26 13
242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2025 Chevrolet TRAX, and it is a separate
question from what owners report going wrong later.
Test
Early Release SUV FWD
SUV FWD
Overall
Not rated
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Not rated
Side barrier
Not rated
Side pole
Not rated
Rollover
Chance of rollover
15.5%
15.5%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image.
The risk
A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the rearview camera, if necessary, free of charge. Owner notification letters are expected to be mailed beginning September 16, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or Buick customer service at 1-800-521-7300. GM's number for this recall is A262554900. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on August 20, 2026.
General Motors, LLC · up to 306,511 vehicles across all model years covered
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
ELECTRICAL SYSTEM
3 injured
My 2025 Chevy TRAX is a safety and illeagll intrusion problem, by allowing fab key kit to bought and clone a 2025 electrical safety vehicle locks, doors, windows which makes this vehicle electrical locking system useless and allows anybody to enter and vandalize the interior and causing a HEALTH HAZARD when entered by anybody other than the PAID OWNERS. This vehicle should be on a " Safety Alert" and electrical need to be made.
NHTSA complaint 11702056. Filed by an owner and not verified by NHTSA or by us.
VEHICLE SPEED CONTROL
2 injured · crash · towed · 6,000 miles
The contact owned a 2025 Chevrolet Trax. The contact stated while driving 35 MPH with cruise control mode disengaged, and approaching the red traffic light, the brake pedal was depressed. The contact stated that the vehicle responded temporarily, and then the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that he shifted to park(P) in the hope that the vehicle would stop, but the vehicle failed to stop and the engine revved louder, causing the vehicle to crash into two occupied vehicles in the intersection of a highway. The air bags deployed. It was unknown whether there was a warning light illuminated after the crash. The contact sustained …
NHTSA complaint 11662172, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
2 injured · crash · towed
On [xxx] My cousin, [XXX] , and I were on highway [XXX] and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As it stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same it felt like my car wasn't stopping. The warning that usually goes off didn't go off either. My car hit a Jeep that was in front of me at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the …
NHTSA complaint 11694377, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
2 injured · crash · towed
On October 8, 2025 My cousin, [XXX] , and I were on highway Mile 113, 65 North and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As the traffic stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same, the brake was soft and it felt like my car wasn't stopping. The warning red light that usually goes off didn't and I hit a Jeep at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke come in from the vents but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them …
NHTSA complaint 11700930, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
I am having a problem with my brakes sticking. After it has been sitting all night, the brake pedal will be stiff and I’m unable to push it down much to start it. Once it’s started it thumps almost like the parking brake was set but I haven’t used it and I park on flat land. When I’m sitting in park, it’s idling as though I’m pushing the gas…the speed accelerates especially on curvy roads where I brake more frequently. The rotors have been scored for some time. Dealership blames it on them getting heated up. I drove to work and home 15 minutes each way. I’ve had a few long road trips but this scoring happened in a period without any long trips. Something isn’t right and I fear it’s going to …
NHTSA complaint 11767572, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
I am submitting this complaint regarding the rearview camera on my 2025 Trax, which has been inoperative since early 2026 & is now the subject of a recall. I contacted my dealership in March to have the rearview camera repaired. the part was on back order & I was advised that the repair could not be completed. The camera remains inoperative as of Sept 2026, more than six months after I initially attempted to have it repaired, I received the official recall on 9/22/26. I am particularly concerned about the length of time this known safety issue has remained unresolved. this vehicle is regularly driven by my daughter, who received her driver's license in July 2024. During the period in which …
NHTSA complaint 11766381, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
I own a 2025 Chevrolet Trax, VIN [XXX]. I am experiencing unusually high fuel consumption compared with the vehicle’s normal fuel economy. I am having to refuel significantly more frequently than expected. I am also experiencing a completely black rearview camera. I am requesting that both issues be documented as safety/defect complaints and investigated to determine whether they are related to known problems with this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11765539. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
2 injured · crash · towed
During an accident when impacted in the front of vehicle not a single airbag deployed
NHTSA complaint 11762455. Filed by an owner and not verified by NHTSA or by us.
BACK OVER PREVENTION
9,700 miles
The contact owns a 2025 Chevrolet Trax. The contact stated that while in reverse(R), the rear-view camera displayed a blank image. The contact discovered through the insurance company that the VIN was included in NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact made several attempts to speak with the manufacturer but was forced to leave voice messages each time. The vehicle was not repaired. The failure mileage was …
NHTSA complaint 11762081, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SUSPENSION
Component that malfunctioned: loose Inner and outer tie rod end following repair preformed at a dealer on 8/20/2026. This component is essential for proper steering and if this would have failed while driving the joint can shear or free from the knuckle as the driver looses control of the steering. additionally, this sudden loss of control would have likely resulted in a serious if not fatal accident. I am an auto technician by trade at a independent repair shop, me and a fellow technician verified the inner and outer tie rod have more than 0.5mm of movement documented by video inspection, we removed the inner tie rod boot and uncovered the inner tie rod was not completely threaded into the …
NHTSA complaint 11762004, quoted in part. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed August 20, 2026.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst