CSR

Chevrolet · NHTSA safety record

2016 Chevrolet Trax

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

116

Complaints

9

Crashes

2

Fires

4

Injuries

0

Deaths

Owners of the 2016 Chevrolet Trax have filed 116 safety complaints with NHTSA between June 2016 and July 2026. The most complained-about system is the engine, named in 42 of them (36%). The typical failure was reported at 40,673 miles, the median across the 64 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

19V652000 · September 12, 2019

The defect
General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.
The risk
A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
The remedy
GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began November 6, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A192261870.

General Motors LLC · up to 93,722 vehicles across all model years covered

AIR BAGS:FRONTAL

17V437000 · July 10, 2017

The defect
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
The risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
The remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

General Motors LLC · up to 40,683 vehicles across all model years covered

AIR BAGS:FRONTAL

16V651000 · September 8, 2016

The defect
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
The risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
The remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

General Motors LLC · up to 3,640,162 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

16V422000 · June 10, 2016

The defect
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Sonic and Trax, and 2013-2015 Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver fails to fasten their seatbelt or if the driver leaves the key in the ignition. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208 "Occupant Crash Protection" and 114 "Theft Protection."
The risk
Without audible indicators, the driver may not fasten their seatbelt, increasing the risk of injury during a crash.
The remedy
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 22, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 45340.

General Motors LLC · up to 18,780 vehicles across all model years covered

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

16V257000 · April 28, 2016

The defect
General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."
The risk
Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.
The remedy
GM will notify owners, and dealers will update the radio software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17130.

General Motors LLC · up to 317,572 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 116.

ENGINE 42 36%
ELECTRICAL SYSTEM 21 18%
AIR BAGS 19 16%
UNKNOWN OR OTHER 15 13%
STEERING 14 12%
POWER TRAIN 13 11%
SERVICE BRAKES 9 8%
FUEL/PROPULSION SYSTEM 7 6%
STRUCTURE 7 6%
SUSPENSION 7 6%
ELECTRONIC STABILITY CONTROL (ESC) 6 5%
SEAT BELTS 5 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 22.

2016 2019 2026
2016 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 7,500 miles

WE HAD AN SINGLE CAR CRASH. THE CAR WENT OVER A CURB AND DOWN AN EMBANKMENT AND [XXX] NEAR TOOK OUT A WOODEN WALK WAY WITH PEOPLE NEAR BY ON THE WALKWAY IT ENDED UP TOTALING ($20,000 IN DAMAGE ) OUR BRAND NEW CHEVY TRAX 2016. AND WHEN ALL 11.......... AIRBAGS RIGHT 11 AIRBAGS AND NOT ONE WHEN OFF AND WE BOTH HAD SEAT BELT ON BUT I STILL MANAGED TO HIT MY HEAD SO HARD I HAD AN SMALL INDENT IN MY HEAD AND U WOULD THINK BRAND NEW CAR AND 11 AIR BAGS U THINK YOU WOULD B SAVE ....?? BUT NOT IN A CHEVY!!!! ALL CUZ OF THE AIRBAGS AND BRAKES WERE AFFECTED AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA complaint 10935438. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 27,000 miles

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING AT 45 MPH, ANOTHER VEHICLE ACROSS THE STREET RAN THEIR STOP SIGN AT 45 MPH AND CRASHED HEAD ON INTO THE CONTACT'S FRONT SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LONG TERM BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PARTY THAT CRASHED INTO THE CONTACT WAS NOT INJURED. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED THE CONTACTS RESIDENCE AND THEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME, GRILL, A-FRAME, HOOD, AND A CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE

NHTSA complaint 11220655, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 8,900 miles

VEHICLE RECEIVED SIDE IMPACT ON DRIVERS SIDE, AIR BAGS NEVER DEPLOYED AND DRIVERS SIDE REAR WHEEL WAS RIPPED OFF FROM VEHICLE

NHTSA complaint 11023387. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash

My vehicle was has had 2 separate front end accidents. Both caused major damage. This last time my car was totaled out. Neither time did the air bags deploy. There were no warnings. Police report was filed. However the police was not on my side. He lied about the other person’s speed, where they were traveling, the distance of the stop sign and stop bar. He also took over a week to provide it. I had to keep calling.

NHTSA complaint 11466564. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
There wasnt a passenger side seat belts Legal Violations by LBurg Auto Sales (2016 Chevy Trax ​ KRS 189.125(2): State law strictly prohibits a dealership from selling any modern vehicle without working seat belts for all passengers. ​Federal Safety Standards (FMVSS 208/209): Mandates functional three-point seat belts. Selling a car with a missing passenger seat belt violates federal law and makes it legally "unroadworthy." ​ Kentucky Consumer Protection Act (KRS 367.170): Outlaws deceptive trade practices. Concealing a missing mandatory safety assembly is a fraudulent omission of material fact. ​ KRS 355.2-314 (Implied Warranty): A dealer cannot use an "As-Is" clause to contract out of

NHTSA complaint 11749668, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

70,000 miles

The contact owns a 2016 Chevrolet Trax. The contact stated while driving at an undisclosed speed, the engine sputtered and the check engine warnig light illuminated. The vehic ewas taken to an independent mechanic where it was diagnosed with a failed turbo charger. The vehicle was not repaired. The vehicle was was taken to the dealer where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was not repaired. The amnufacturer was made aware of the failure and a case was filed. The contact referecned an extended warranty coverage program, however the contact was informd that the the title was a salvaged title. The

NHTSA complaint 11741269, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The vehicle was brought to an authorized GM dealership for a scheduled appointment to address a check engine condition related to a purge valve and an open safety recall for the lower control arm. The VIN was provided and confirmed at the time the appointment was made; however, the recall was not completed during the visit. The dealership replaced the purge valve without documenting diagnostic testing to confirm the cause or verify the repair. The vehicle was returned with the same check engine light still present. Additional issues were communicated through technician video and text, including a potential oil leak and possible fluid mixing, but none were documented or diagnosed in the

NHTSA complaint 11739353, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The vehicle lost communication to the transmission causing the check engine light to come on when the vehicle key was turned off the vehicle would not restart. There was no warning signs of this happening. The vehicle only had 70,000 miles on the odometer when this occured.

NHTSA complaint 11733519. Filed by an owner and not verified by NHTSA or by us.

STEERING

115,000 miles

The contact owns a 2016 Chevrolet Trax. The contact stated that while driving out of the driveway, there was a loud snapping sound coming from the vehicle. The contact stated that while attempting to drive back to the residence, the steering wheel became inoperable. Additionally, there was a grinding sound coming from the rear passenger’s side of the vehicle. The failure persisted, and the vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was

NHTSA complaint 11731667, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I have had replaced the valve cover 4 times already about ever 3 months or so and it is starting to chirp and act up by lagging and jumping on acceleration. My mother is [XXX] old and does not drive it hard or in excess. The 1st was in summer of 2024 the 2nd was December 2024 3rd was april 2025 4th November 2025 and it just started chirping again & its jyst now February. This is absolutely ridiculous. Ther are so many more things wrong with this car. Most of those are on the dealerships & their lies about this car are completely at fault; Unfortunately, they went out of business 2 weeks after my mother got the car. We found this news out when I brought it up to them to explain why her touch

NHTSA complaint 11716067, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Trax

Model year Complaints Recalls Deaths
2025 79 0
2024 165 1
2020 94 0
2019 133 2
2018 100 2
2017 111 3
2015 94 7 1

Other 2016 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst