CSR

Cadillac · NHTSA safety record

2022 Cadillac XT5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 10 safety complaints about the 2022 Cadillac XT5 with the US government. Of those, 2 describe a crash, 1 person was injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the air bags, named in 2 complaints, 20% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2022 to August 2026 · How this is counted

What is on file

10 complaints on file

10

Complaints

2

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 3 · 30%
AIR BAGS 2 · 20%
BACK OVER PREVENTION 2 · 20%
ELECTRICAL SYSTEM 2 · 20%
POWER TRAIN 2 · 20%
FORWARD COLLISION AVOIDANCE 1 · 10%
FUEL/PROPULSION SYSTEM 1 · 10%
LANE DEPARTURE 1 · 10%
SEAT BELTS 1 · 10%
VEHICLE SPEED CONTROL 1 · 10%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 10.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 3.

4 3 2 1
22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2022 Cadillac XT5, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.1% 16.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

POWER TRAIN:AUTOMATIC TRANSMISSION

23V172000 · March 16, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
The risk
A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

General Motors, LLC · up to 8,744 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

22V446000 · June 23, 2022

The defect
General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia All-Wheel Drive (AWD) vehicles. The fuel tank rollover valve may not provide a proper seal in the event of a rollover crash.
The risk
A fuel tank rollover valve that does not properly seal can result in a fuel leak during a rollover crash, increasing the risk of a fire.
The remedy
Dealers will inspect the fuel tank and replace the fuel tank shell if the rollover valve is found to be dislodged or missing, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM's number for this recall is N222366070.

General Motors, LLC · up to 228 vehicles across all model years covered

SUSPENSION:REAR

22V427000 · June 16, 2022

The defect
General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia vehicles. The left-rear suspension toe link may have been tightened improperly, which could result in a loose or separated toe link.
The risk
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
The remedy
Dealers will inspect the left-rear suspension and replace the fastener if it is loose or missing, free of charge. Owner notification letters were mailed July 11, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222364330.

General Motors, LLC · up to 736 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get the police to come and a wrecker driver. Even though I was wearing my seatbelt, my chest struck the steering wheel and my left hand was badly bruised. This is a serious safety concern. There is police report. Pictures were taken by the policeman.No one has touched the box that records things. It is at Newell Colkision Center, Fitzgerald, GA Owner- Harris Newell. I am waiting to get it repaired . I want someone to retrieve information on box. I want to

NHTSA complaint 11733785, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

I was backing out of a parking space in reverse as I have done multiple times and the second I took my foot off the brake pedal to go into reverse, my car shot out at a high speed and hit a parked car on the other side of the street. Not realizing that there was an auto malfunction, I attempted to turn around my car to see the damage to the other car and when I went into reverse again to turn around, the car sped up again at high speed, did a 180 degree turn in reverse and hit two additional parked cars. Luckily, no one was hurt. I am 100% certain that I did not depress the accelerator pedal to cause the car to go at that speed in reverse twice! We contacted General Motors which supposedly

NHTSA complaint 11637233, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Since I purchased my 2022 Cadillac XT5 which was on 5-9-26, I have had issues with the performance of the transmission. Every time I slow down, the car down shifts very abruptly and roughly until the car comes to a complete stop. I also experience rough gear shifts when accelerating as well. This vehicle should have a smooth transition through gears not harsh and rough especially in a luxury vehicle. In addition to this being annoying, it is also a safety hazard as you lose control when it happens. A service bulletin was posted by the manufacturer acknowledging these flaws but are not going to do anything to address the issue (see attached file). I know that this is not normal as I have

NHTSA complaint 11760357, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
THE VECHICE TRANSMISSION JERKS WHEN STARTS TO MOVE. SQEAKING NOISE IN THE CV JOINTS BOOTS, the shifts gears module stays in sports mode, will not stay on in regular mode. Defective sensors to send signal to OnStar alarm theft .

NHTSA complaint 11707080. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION

34,000 miles

The contact owns a 2022 Cadillac XT5. The contact stated that the back-over prevention camera lines were very faint. The contact was unable to see the guidelines or the markings. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to fix the vehicle. The vehicle was diagnosed, and the contact was informed that the rearview camera was operating as designed. The mechanic was unable to duplicate the failure. The mechanic informed the contact that the dimming of the camera was normal operation while reversing. The vehicle was not repaired. The contact sent an email to the manufacturer, but no response was provided. The failure mileage was

NHTSA complaint 11680848, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
[XXX] Our 2022 Cadillac XT5 400 shudders when driving. It happens at any speed. The technician thought it was the V6 changing over to run on 4 cylinders. The only thing about this is it shudders under load as well as slight acceleration.. please advise… Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11630723. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac XT5

Model year Complaints Recalls Deaths
2025 6 1 —
2024 10 3 —
2023 15 4 —
2021 16 2 —
2020 23 5 —
2019 32 0 —
2018 66 0 —
2017 124 1 —

Other 2022 Cadillac models

Escalade 84 Escalade ESV 56 XT6 15 CT5 11

Complaints on file, same model year.

Every Cadillac on this site — 97 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst