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Cadillac · NHTSA safety record

2022 Cadillac CT5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 11 safety complaints about the 2022 Cadillac CT5 with the US government. Of those, no death is recorded. 2 recall campaigns are open against it, covering the exterior lighting and the air bags.

The most complained-about system is the body structure, named in 3 complaints, 27% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2022 to September 2026 · How this is counted

What is on file

11 complaints on file

11

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STRUCTURE 3 · 27%
AIR BAGS 2 · 18%
ELECTRICAL SYSTEM 2 · 18%
TIRES 2 · 18%
FORWARD COLLISION AVOIDANCE 1 · 9%
SERVICE BRAKES 1 · 9%
STEERING 1 · 9%
WHEELS 1 · 9%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 11.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 5.

8 6 4 2
22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2022 Cadillac CT5, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD 4 DR RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 9.5% 9.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

22V903000 · December 8, 2022

The defect
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The remedy
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

General Motors, LLC · up to 740,108 vehicles across all model years covered · fixed by software update

AIR BAGS:SIDE/WINDOW:CURTAIN

21V611000 · August 5, 2021

The defect
General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
The risk
Air bags that do not deploy properly can increase the risk of injury in a crash.
The remedy
Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.

General Motors, LLC · up to 34,157 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

TIRES
michillin pilot sport 4s size 245/40 R 19, all 4 tires became defective, dealer notified was told because of being a vt5 v warranty i bought does not apply to them

NHTSA complaint 11763729. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Outside door handle/pads stopped working. Car has 30K miles and 2 door handles stopped working and others are starting to be intermittent. Understanding is the pad and electronic switch gets gunked out and wouldn’t make connection. Only way you can open the door is via inside door latch. Seems like a really bad situation if you get into an accident and can’t open thru door from the outside due to a faulty door handle.

NHTSA complaint 11752089. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The driver door will not open from the outside. My car only has 38k miles on it. All doors will open other than the driver door. This is a safety feature that needs to be recalled and fixed. The dealership even told me this happens often. I have to climb through my passenger door to get in the driver seat. I am a single woman and do not feel safe unless I’m in a busy parking lot bc I could easily get mugged while not being able to safely enter my vehicle fast enough.

NHTSA complaint 11751375. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
My driver side door is unable to open due to the pressure pad. This is a known problem to Cadillac. I have already had to have 2 door handles replaced on the passenger side. It is unsafe to not be able to enter the driver seat of your vehicle in an emergency.

NHTSA complaint 11740325. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Front driver side door unable to open from the outside. Faulty door handle pad. Initially randomly wouldn’t work, would have to press the pressure pad multiple times or press on specific part of the pad. Eventually, stopped working all together. It’s a safety issue if unable to open the door during an emergency. Pretty common issue on Cadillac CT5s regardless of trim. Affects all 4 doors, just happen to be the driver side is the most used.

NHTSA complaint 11711602. Filed by an owner and not verified by NHTSA or by us.

WHEELS
The front wheels are locking up sometimes when either hitting a bump in the road or just out of the blue while driving. The auto braking will engage quickly and then shut off.

NHTSA complaint 11648919. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac CT5

Model year Complaints Recalls Deaths
2026 5 1 —
2023 13 1 —
2021 29 4 —
2020 39 4 —

Other 2022 Cadillac models

Escalade 84 Escalade ESV 56 XT6 15 XT5 10

Complaints on file, same model year.

Every Cadillac on this site — 97 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst