CSR

Cadillac · NHTSA safety record

2023 Cadillac CT5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

11

Complaints

3

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2023 Cadillac CT5 have filed 11 safety complaints with NHTSA between November 2022 and April 2026. The most complained-about system is the power train, named in 5 of them (45%). The typical failure was reported at 19,480 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

22V903000 · December 8, 2022

The defect
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The remedy
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

General Motors, LLC · up to 740,108 vehicles across all model years covered · fixed by software update

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 11.

POWER TRAIN 5 45%
TIRES 2 18%
AIR BAGS 1 9%
ELECTRICAL SYSTEM 1 9%
FORWARD COLLISION AVOIDANCE 1 9%
LANE DEPARTURE 1 9%
STEERING 1 9%
STRUCTURE 1 9%
SUSPENSION 1 9%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 6.

2022 2025 2026
2022 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

The lane departure didn’t work as expected to avoid a crash. I was hurt and bruised due to the air bags never deployed after hit on right wheel number flew off causing my to go into 5 guard rails . The whole front end was destroyed into pieces “no airbags” I’m lucky to be alive. It was inspected by police and my insurance company consider it total loss.nothing before or after the impact

NHTSA complaint 11676071. Filed by an owner and not verified by NHTSA or by us.

TIRES

1 injured · crash · towed

Incident Overview: A Continental Control Contact Sport SRS+ tire (DOT 5323) experienced a catastrophic internal structural failure during normal driving on a wet roadway. The tire had approximately 50% tread remaining and was 1–1.5 years old. Failure Description: Inspection indicates internal belt/carcass separation originating within the tire structure, leading to rapid pressure loss and rupture. No road hazard or external impact was present. Crash Sequence: The failure caused immediate loss of control, vehicle yaw, roadway departure, and multiple impacts (frontal and lateral). The driver airbag deployed, confirming measurable crash force. Injuries: - Aggravation of pre-existing back

NHTSA complaint 11731179, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

crash · towed · 19,480 miles

The contact owned a 2023 Cadillac CT5. The contact stated that while exiting the highway on the far right lane on a 2-lane exit at 45 MPH, a message appeared on the instrument panel that read "Steering assistance reduced, drive with care" and "Service Power Steering". The contact stated that he was driving the vehicle while his son was seated in the passenger seat when the crash occurred. The contact attempted to veer into the left lane when the steering wheel seized causing the contact to crash into the rear bumper of the vehicle in front. There was no property damage. The air bags did not deploy. The vehicle was not towed. A police report was not filed. The contact stated that he and his

NHTSA complaint 11640854, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 130,000 miles

The contact owns a 2023 Cadillac CT5. The contact stated while driving 70 MPH, the vehicle started to accelerate independently, exceeding the speed and then the vehicle decelerated without warning. The contact was able to pull over. The vehicle was towed to the dealer and stated that the transmission was faulty, and the anti-lock braking turned off inadvertently. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 130,000. The VIN was not available.

NHTSA complaint 11494586. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Driver Door continue to not open. You must remove key cover off handle and manually open door with key or roll down all windows with Keyfob to reach in to open doors

NHTSA complaint 11709101. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The valve body in the ten speed transmission failed while driving. The transmission did a rough shift and a message popped up on the display saying that power has been reduced along with the check engine light illuminating. The transmission reduced usable gears to prevent damage. I was a hazard on the road way due to not being able to get up to the posted speed limit. The car is at Harvey Cadillac (the dealership I purchased the car from) and I have been told GM is going to replace the transmission under warranty.

NHTSA complaint 11684787. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I purchased a 2023 Cadillac CT5 from a Cadillac dealership in Cleveland, Ohio on June 24th, 2025 with slightly under 18K miles. On July 30th, I took the car to a local Cadillac dealer due to on a few occasions, while driving down the highway, the car went into "decreased acceleration, drive with care". The service department said the Cadillac had over 90k recalls for the transmission body valve and the backlog for the part was significant, in some cases I read over a year. I hadn't even made one payment yet, and now it's in the shop for who knows how long. Shouldn't the consumer be protected? I was not made aware of any recalls, and the dealership is denying any wrong doing since the carfax

NHTSA complaint 11679277, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
At 22,000 miles, driving along at approximately 40mph, vehicle felt like it surged - check engine light went on and message of "limited acceleration - drive with care" appeared. Key cycled the car, CEL and message remained. Car would then not drive higher than 3rd or 4th gear and at limited speed as I tried to get it home. Once I pulled into my driveway message appeared "Service Transmission Now - Unable to Shift Soon." Car would then not move when shifted into any gear, including reverse. Had vehicle towed to dealer where they found the transmission valve body needed to be replaced. There are no available parts anywhere in the country and was told this could be a long wait for repair. Upon

NHTSA complaint 11661103, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac CT5

Model year Complaints Recalls Deaths
2022 10 2
2021 21 4
2020 38 4

Other 2023 Cadillac models

Every Cadillac on this site — 91 vehicles, 198 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst