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Cadillac · NHTSA safety record

2023 Cadillac Lyriq

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 22 safety complaints about the 2023 Cadillac Lyriq with the US government. Of those, 2 describe a crash, 1 person was injured and no death is recorded. 7 recall campaigns are open against it.

The most complained-about system is the exterior lighting, named in 10 complaints, 45% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2023 to August 2025 · How this is counted

What is on file

22 complaints on file

22

Complaints

2

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
EXTERIOR LIGHTING 10 · 45%
ELECTRICAL SYSTEM 4 · 18%
FORWARD COLLISION AVOIDANCE 4 · 18%
SERVICE BRAKES 3 · 14%
BACK OVER PREVENTION 2 · 9%
FUEL/PROPULSION SYSTEM 2 · 9%
POWER TRAIN 2 · 9%
UNKNOWN OR OTHER 2 · 9%
AIR BAGS 1 · 5%
STEERING 1 · 5%
VISIBILITY/WIPER 1 · 5%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 22.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 12.

16 12 8 4
23 24 25

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2025.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2023 Cadillac Lyriq. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

7 on file

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

25V356000 · May 29, 2025

The defect
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
The risk
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
The remedy
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.

General Motors, LLC · up to 41,376 vehicles across all model years covered

SUSPENSION:FRONT:STABILIZER BAR

25V232000 · April 10, 2025

The defect
General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
The risk
Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
The remedy
Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is N252494190.

General Motors, LLC · up to 17 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

24V589000 · August 8, 2024

The defect
General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
The risk
A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
The remedy
The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.

General Motors, LLC · up to 21,469 vehicles across all model years covered · fixed by software update

SEAT BELTS:REAR/OTHER:ANCHORAGE

23V785000 · November 22, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.
The risk
An improperly welded seat belt bracket may not restrain an occupant as intended, increasing their risk of injury during a crash.
The remedy
Owners are advised not to use the left-rear and center-rear seating positions until the recall repair is completed. Dealers will replace the rear seat cushion frame, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232425220.

General Motors, LLC · up to 43 vehicles across all model years covered

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

23V682000 · October 12, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. The body control module (BCM) may have been updated with incorrectly calibrated software and fail to make the pedestrian warning sounds.
The risk
Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of a crash.
The remedy
Dealers will reprogram the BCM, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232422960.

General Motors, LLC · up to 62 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

23V367000 · May 25, 2023

The defect
General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV and 2023 Cadillac Lyriq vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will inspect and, if necessary, replace the high-voltage battery pack, free of charge. Letters explaining the safety risk were sent to owners January 5, 2024. Owner notification letters were mailed June 6, 2023. Owners may contact GM's Cadillac customer service at 1-800-458-8006 and the EV Concierge number: 1-833-HUMMER-EV (1-833-486-6373). GM's number for this recall is N232404441.

General Motors, LLC · up to 33 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

22V710000 · September 22, 2022

The defect
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. A software error in the driver video display control module may cause the instrument panel to go blank.
The risk
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
The remedy
GM will update the video display control module software, free of charge. Owner notification letters were mailed November 15, 2022. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222379510.

General Motors, LLC · up to 186 vehicles across all model years covered

Defect investigations

2 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Electronic Brake Module Component Failure

EA26006

Still open engineering analysis · opened August 21, 2026

the brakes

On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Electronic Brake Module Component Failure

PE24011

Closed preliminary evaluation · opened April 11, 2024 · closed August 21, 2026

the brakes

On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is upgrading this Preliminary Evaluation to an Engineering Analysis, EA26006, to gain further understanding ofthe safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

BACK OVER PREVENTION: WARNINGS

crash

Backing out of driveway and screen went black and a collision occurred a second or two later. We have had the Lyriq in the shop multiple times for glitchy screens and screen going black but never has been fully resolved. I did recieve a recall letter (unfortunately I threw it away) but now it shows no recalls (strange). This black screen issue has been a problem since day 1 but now it has resulted in a collision. I have been unable to even back my car out of the garage when raining due to the sensitivity of the collision detect so there is NO excuse that it didn't alert. Cadillac has had the car since the accident and claim nothing is wrong with it and they are not responsible. I do not

NHTSA complaint 11682101, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The gauge cluster/infotainment screen dims automatically when the light sensor on the dash senses the environment has gotten darker. The problem is that this happens extremely early at dusk/dark hours when it's still fairly bright outside, and the brightness of the screen is too dim to see things clearly. Also, once this automatic dimming happens, there is no way to turn the brightness back up. This feature also CANNOT be disabled in the settings anywhere. This results in a safety issue where the screen is not sufficiently visible at times when the auto dimming (which is also tied to the automatic headlights) kicks in for the screen.

NHTSA complaint 11630577. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
During dusk and dawn conditions, the vehicle dims the dashboard lighting to the point that everything is very difficult to see. They are diming the displays when the exterior lighting conditions are still too bright for the very dim display. I have owned many GM vehicles with this type of automatic diming and this is the ONLY vehicle that has this problem. There is NO user fix available. This is a safety problem and GM needs to be forced to provide a fix. Many owners complain about this problem and there is no fix available from dealers.

NHTSA complaint 11630444. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information. There is no other way to see what speed you are going besides this screen. Several others in my cadillac lyriq facebook group have experienced this issue, it is a major safety concern and needs to be addressed immediately before someone gets hurt from this.

NHTSA complaint 11630145. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS
Weather was dry. Time was 5:30 PM - still sunlit. Driving down the interstate, 70 MPH in the middle lane of a three lane highway. Super Cruise is active, no cars in front of me within 500+ feet. I MAY recall a partially blown tire in the lane to my left. All of a sudden, car brakes and slows abruptly to about to about 40MPH. I can not recall of brakes were active but my car was configured for "one pedal driving" so when the accelerator was disengaged, the brake is applied. "Service Driver Assist" warning comes on. The service driver assist icon on the dashboard remained yellow. The next morning, the service driver assist icon was gone.

NHTSA complaint 11610956. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Vehicle is automatically braking at low speeds when there is no reason to do so. It is as if the vehicle thinks something is there but there is nothing there

NHTSA complaint 11607351. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac Lyriq

Model year Complaints Recalls Deaths
2026 7 1 —
2025 18 3 —
2024 89 6 —

Other 2023 Cadillac models

Escalade 139 Escalade ESV 88 XT5 15 CT5 13 XT6 13

Complaints on file, same model year.

Every Cadillac on this site — 97 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst