CSR

Cadillac · NHTSA safety record

2023 Cadillac XT6

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

13

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2023 Cadillac XT6 have filed 13 safety complaints with NHTSA between October 2022 and February 2026. The most complained-about system is the power train, named in 4 of them (31%). The typical failure was reported at 64,000 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

POWER TRAIN:AUTOMATIC TRANSMISSION

23V172000 · March 16, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
The risk
A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

General Motors, LLC · up to 8,744 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

22V708000 · September 22, 2022

The defect
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.
The remedy
Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.

General Motors, LLC · up to 24 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 13.

POWER TRAIN 4 31%
BACK OVER PREVENTION 2 15%
VISIBILITY/WIPER 2 15%
ELECTRICAL SYSTEM 1 8%
FUEL/PROPULSION SYSTEM 1 8%
LANE DEPARTURE 1 8%
STEERING 1 8%
STRUCTURE 1 8%
SUSPENSION 1 8%
UNKNOWN OR OTHER 1 8%
WHEELS 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 7.

2022 2023 2026
2022 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

crash

My wife was backing at less than 2 and hit a truck behind her. She said no alarms sounded, the only thing she heard was noise of hitting a truck behind her. No police called or report made. When car was repaired the repair shop (Fields Collision, Jacksonville FL) they took my 2023 Cadillac to Fields Cadillac for final check out. Fields Cadillac said there were no sensors in rear bumper to alert driver. Fields Cadillac said there is only plugs in rear bumper. I contacted the dealership (DIMMITT Cadillac in Clearwater) where I purchased the vehicle and they say the car was checked out and all sensors were working but on my way home I noticed the blind side warning did not work so I took the

NHTSA complaint 11497201, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The vehicle has experienced repeated fuel system failures. The fuel pump control module (FPCM) is a known General Motors issue on similar vehicles, but this specific vehicle was not included in a recall. The vehicle now displays diagnostic trouble code P2635 – Fuel Pump Flow Performance. The engine hesitates and loses power during acceleration, especially under load or when the vehicle is warm. Prior to this code, the vehicle repeatedly reported fuel injector-related faults. Four fuel injectors have already failed and required replacement, causing significant financial loss. Based on diagnosis, the injector failures appear to be secondary damage caused by improper fuel control from the fuel

NHTSA complaint 11714789, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS
i WAS INFORMED DURING A DEALER OIL CHANGE THAT THE TOE LINKS ON THE REAR WHEELS NEEDED TO BE REPLACED. WHY IS THIS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY?

NHTSA complaint 11657765. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

64,000 miles

The contact owns a 2023 Cadillac XT6. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000.

NHTSA complaint 11608604. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The contact owns a 2023 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11542969. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The contact owns a 2023 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Malloy Cadillac (2700 Valley Ave #2, Winchester, VA 22601) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11541229. Filed by an owner and not verified by NHTSA or by us.

STEERING
I bought cadillac XT6 four months ago . Last week i noticed that car steering lock when turning right on highway over 25mph. I went to the empire cadillac of long island city (NY). Mechanic took test drive with me and even he noticed that there is some problem. After keeping my car 2 days they said they did not find anything. I ask them to change the steering motor but mechanic said they know better than me. I picked up my car and same problem is there. Locking steering on highway is very dangerous. Please help

NHTSA complaint 11538747. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac XT6

Model year Complaints Recalls Deaths
2025 8 1
2024 14 2
2022 14 3
2021 18 2
2020 36 4

Other 2023 Cadillac models

Every Cadillac on this site — 91 vehicles, 198 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst