CSR

Cadillac · NHTSA safety record

2024 Cadillac Lyriq

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

86

Complaints

14

Crashes

2

Fires

3

Injuries

0

Deaths

Owners of the 2024 Cadillac Lyriq have filed 86 safety complaints with NHTSA between April 2024 and July 2026. The most complained-about system is the electrical system, named in 28 of them (33%). The typical failure was reported at 18,125 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 6 recalls covering this vehicle.

Recalls (6)

BACK OVER PREVENTION:SOFTWARE

26V082000 · February 12, 2026

The defect
General Motors, LLC (GM) is recalling certain 2024 Lyriq vehicles. The rearview camera screen may turn gray with no camera image.
The risk
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
The vehicle cockpit unit (VCU) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 16, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N252542530. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.

General Motors, LLC · up to 22 vehicles across all model years covered

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

25V356000 · May 29, 2025

The defect
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
The risk
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
The remedy
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.

General Motors, LLC · up to 41,376 vehicles across all model years covered

SUSPENSION:FRONT:STABILIZER BAR

25V232000 · April 10, 2025

The defect
General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
The risk
Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
The remedy
Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is N252494190.

General Motors, LLC · up to 17 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

24V589000 · August 8, 2024

The defect
General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
The risk
A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
The remedy
The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.

General Motors, LLC · up to 21,469 vehicles across all model years covered · fixed by software update

ELECTRICAL SYSTEM:WIRING

24V320000 · May 9, 2024

The defect
General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will replace the rear drive unit, free of charge. Owner notification letters were mailed May 16, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; Hummer customer service at 1-800-732-5493; or GMC customer service at 1-800-462-8782. GM's number for this recall is N242447080.

General Motors, LLC · up to 10 vehicles across all model years covered

SEAT BELTS:REAR/OTHER:ANCHORAGE

23V785000 · November 22, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.
The risk
An improperly welded seat belt bracket may not restrain an occupant as intended, increasing their risk of injury during a crash.
The remedy
Owners are advised not to use the left-rear and center-rear seating positions until the recall repair is completed. Dealers will replace the rear seat cushion frame, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232425220.

General Motors, LLC · up to 43 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 86.

ELECTRICAL SYSTEM 28 33%
FORWARD COLLISION AVOIDANCE 27 31%
SERVICE BRAKES 21 24%
BACK OVER PREVENTION 13 15%
EXTERIOR LIGHTING 12 14%
UNKNOWN OR OTHER 12 14%
VEHICLE SPEED CONTROL 9 10%
POWER TRAIN 5 6%
STEERING 4 5%
FUEL/PROPULSION SYSTEM 3 3%
AIR BAGS 2 2%
ENGINE 2 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 38.

2024 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

1 injured · crash

On September 9, 2025, while slowly turning into a parking space at approximately 7 mph, the vehicle suddenly experienced unintended acceleration. There were no warnings, alerts, or Safety Alert Seat vibrations prior to the surge. The vehicle rapidly accelerated forward, struck a parked car, went over a curb, hit a tree, and finally came to rest after colliding with the side of a building. GM has since taken possession of the vehicle for forensic analysis.

NHTSA complaint 11692622. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1 injured · crash

I put the car in reverse and released the parking brake. The car started to move backwards. However, the back passenger door was wide open, and the passenger was standing outside the car in the path of the open door. The door hit a guide wire running from the top of a power pole to the sidewalk beside the car. The wire pulled the door backwards, destroying it. This was fortunate. Without the wire in the way, I would’ve had not heard the crashing of the door and would have continued to drive over the person standing beside the car as the passenger door knocked him down. The indicator that the door was still open is so small on the gauge cluster that I couldn’t see that the door was still

NHTSA complaint 11739744, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: WARNINGS

1 injured

I was driving the vehicle and it stopped in the middle of the freeway. Another incident happened while Kane changing and another while exiting . All three incidents caused a extremely hard braking which felt like a collision.

NHTSA complaint 11608499. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire

We leased a Cadillac Lyriq on [XXX] for our Daughter [XXX] old) on [XXX] with my Son [XXX] ) while driving on [XXX] the car accelerator failed and my daughter pulled over. My wife received a text message from Onstar which said service the drive train immediately. My daughter pulled over and called me and said the car wasnt working and it was smoking. I told her to get out and call 911. This was a two day old car which during the course of normal driving stopped working and began to smoke, then a few minutes later was on fire. Thank God the doors were able to be opened and my kids got out safely. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11635360. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This is about an issue with the ACC system. While driving with the ACC engaged, it will intermittently disengage and without notification. Then the vehicle applies hard braking. After many multiple occurrences, I now tap the brake pedal and apply acceleration. I can't tell you how concerning this can be while driving at interstate speed. Just the thought of a large truck behind me will put the fear into you. Additionally, I have been able to hear an electrical clicking noise emitting from the left side of the steering wheel. When this occurs the ACC is unavailable and/or unable to be selected. A barrage of notifications will appear saying the Adaptive Cruise Control Selected or Cruise

NHTSA complaint 11753122, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The infotainment screen in my car plus the menu control went completely dead. With the screen dead completely this mean you cannot see the speedomoter, rear camera feeds, warning symbols on the dash. You cannot see current speed, you cannot hear any sound so all alerting systems are down. You are completely blind in a vehicle built around this screen. Dealership has already confirmed faulty computer module. However was told it would have been originally resolved under N252500680. It has only been inspected by the manufacture. No warnings, no nothing, just dead screen out of nowhere that requires new part to bring online. Meaning dead dead; part is currently on back order and design changes

NHTSA complaint 11753137, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
In the past 18 months the vehicle has experienced phantom breaking while driving 3 times. Each time there were no vehicles within 30 or more feet from the vehicle. All 3 times occurred while driving the vehicle and going between 20-40 mph. The vehicle engaged in an emergency break and stopped the car in the road. All three times could have resulted in a major accident as it occurred on busy roadways. This last time it happened in the middle of an intersection with no vehicles around me or behind me. This is a major safety concern and put my family and I in a potentially dangerous situation that could have caused major injuries to myself, my family and others around us. The vehicle is

NHTSA complaint 11749877, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
Component Involved: Steering Wheel Assembly (Super Cruise Steering Wheel Light Bar / Rim)Safety Defect Description:The plastic insert covering the Super Cruise LED light bar and the surrounding leather wrap located directly on the top rim of the steering wheel are breaking apart, peeling, and separating. This is an immediate and severe driving safety hazard. While executing turns and maneuvering the vehicle, the driver’s hands and clothing sleeves are actively getting caught and snagged on the exposed, broken plastic edges and peeling wrap on the wheel rim. This causes physical interference and sudden, unexpected entrapment of the driver's hand or clothing during active

NHTSA complaint 11746363, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
What component or system failed or malfunctioned, and is it available for inspection upon request? The issue involves the Anti-lock Braking System (ABS) and the transition between regenerative braking and friction braking in my Cadillac Lyriq (RWD). The ABS engages unexpectedly during normal braking conditions when using one-pedal driving. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The unexpected ABS activation creates inconsistent and unpredictable braking behavior, including a pulsing sensation and reduced braking confidence. This affects the driver’s ability to modulate braking smoothly and predict stopping distance,

NHTSA complaint 11732706, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Cadillac Lyriq

Model year Complaints Recalls Deaths
2025 15 3
2023 22 7

Other 2024 Cadillac models

Every Cadillac on this site — 91 vehicles, 198 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst