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Cadillac · NHTSA safety record

2025 Cadillac XT5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 6 safety complaints about the 2025 Cadillac XT5 with the US government. Of those, 2 describe a crash, 1 mentions a fire, 6 people were injured and no death is recorded. One recall campaign is open against it, covering the electrical system.

The most complained-about system is forward collision avoidance, named in 3 complaints, 50% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2025 to September 2026 · How this is counted

What is on file

6 complaints on file

6

Complaints

2

Describe a crash

1

Mention fire

6

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
FORWARD COLLISION AVOIDANCE 3 · 50%
ENGINE 2 · 33%
POWER TRAIN 2 · 33%
ELECTRICAL SYSTEM 1 · 17%
SERVICE BRAKES 1 · 17%
STRUCTURE 1 · 17%
UNKNOWN OR OTHER 1 · 17%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 6.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 4.

8 6 4 2
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2025 Cadillac XT5. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

24V459000 · June 20, 2024

The defect
General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
The risk
Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
The remedy
Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.

General Motors, LLC · up to 6,942 vehicles across all model years covered

Compare

Other years of the Cadillac XT5

Model year Complaints Recalls Deaths
2024 10 3 —
2023 15 4 —
2022 10 3 —
2021 16 2 —
2020 23 5 —
2019 32 0 —
2018 66 0 —
2017 124 1 —

Other 2025 Cadillac models

Escalade 20 Lyriq 18 Escalade ESV 13 Optiq 12 XT4 10 XT6 8

Complaints on file, same model year.

Every Cadillac on this site — 97 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst