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GMC · NHTSA safety record

2023 GMC Acadia

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 43 safety complaints about the 2023 GMC Acadia with the US government. Of those, 3 describe a crash, 1 mentions a fire, 4 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the engine, named in 12 complaints, 28% of the total. The typical failure was reported at 22,375 miles, the median across the 12 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2022 to September 2026 · How this is counted

What is on file

43 complaints on file

43

Complaints

3

Describe a crash

1

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 12 · 28%
POWER TRAIN 12 · 28%
ELECTRICAL SYSTEM 9 · 21%
UNKNOWN OR OTHER 8 · 19%
FUEL/PROPULSION SYSTEM 3 · 7%
STEERING 3 · 7%
AIR BAGS 2 · 5%
BACK OVER PREVENTION 2 · 5%
SEAT BELTS 2 · 5%
VEHICLE SPEED CONTROL 2 · 5%
VISIBILITY/WIPER 2 · 5%
ELECTRONIC STABILITY CONTROL (ESC) 1 · 2%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 43.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 15.

16 12 8 4
22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 GMC ACADIA, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.1% 16.4%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

VISIBILITY:WINDSHIELD

23V681000 · October 12, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
The risk
A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
The remedy
Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.

General Motors, LLC · up to 42 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

23V172000 · March 16, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
The risk
A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

General Motors, LLC · up to 8,744 vehicles across all model years covered

POWER TRAIN:DRIVELINE:DRIVESHAFT

23V043000 · February 2, 2023

The defect
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
The risk
Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.

General Motors, LLC · up to 10 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

22V708000 · September 22, 2022

The defect
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.
The remedy
Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.

General Motors, LLC · up to 24 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

2 injured

While driving under normal conditions, the vehicle experienced a sudden, violent deceleration. The emergency braking and collision avoidance systems activated spontaneously, as if the vehicle had struck or was about to strike an object. There was no obstacle, impact, or external threat present. This uncommanded braking caused significant physical stress and injury to the occupants. Critically, multiple safety systems failed during the event: The seat belts did not lock, failing to restrain the occupants; The airbags did not deploy, despite the severity of the deceleration; no warning indicators or diagnostic alerts were present before or after the incident. These failures directly

NHTSA complaint 11681063, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

1 injured · crash · towed · 20,000 miles

The contact owns a 2023 GMC Acadia. The contact stated that while the vehicle was in park, the brake was released, and the vehicle lunged forward and collided with a Rental Movie machine coming to a stop at a building. No safety features were activated. The air bags were deployed. The contact sustained leg, hand, stomach, breast, and chest injuries. Medical attention was sought. A police report was filed. The vehicle was towed to the residence. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 20,000.

NHTSA complaint 11574065. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

Struck a deer traveling at 65 mph & air bags did not deploy

NHTSA complaint 11608274. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 13,000 miles

The contact’s daughter owned a 2023 GMC Acadia. The contact stated the seats were previously repaired at the local dealer. The contact stated that while the vehicle was parked unattended, the vehicle caught fire. The fire had extinguished on its own. There were no reported injuries, air bag deployment or police reports filed. The contact called the local dealer who referred her to the insurance company. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The insurance company informed her the failure was due to the electrical system and deemed it a total loss. The VIN was not available. The failure mileage was approximately 13,000.

NHTSA complaint 11526947. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The car abruptly died in motion. Backing up it died and locked itself in park. I had no way to move it out of the road. There were no warning lights nor did the car stutter or seem any different. I was also nightime making me invisible to other drivers. There was no way to shift the car from park to neutral to get it out of the road. After the incident Onstar sent an email with an error code P023F. The fuel module. I realized the 2021-2022 were under recall but not the 2023 i have. I purchased my 2023 in 2022 it likley was fitted with same modules that were under recall. I loved this car but that was such a frigntening ordeal I will no longer have it nor will i Purchase a GM product. I was

NHTSA complaint 11764416, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Oil leaks from the timing cover on the top and bottom.

NHTSA complaint 11760606. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The rear stationary/fixed sunroof glass spontaneously shattered while i was driving. I heard a loud pop, after i parked i checked the car to see what happened and found a shattered sunroof. There was no impact or known object that struck the glass.

NHTSA complaint 11756784. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

35,000 miles

The contact owns a 2023 GMC Acadia. The contact stated that after further inspection, the contact became aware that the second-row middle seat belt buckle failed to latch securely into the seat belt buckle and failed to remain securely locked. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

NHTSA complaint 11755449. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I find the location of the lower gear shifters + and - to be physically far away from a driver's normal reach, making a driving hazard. If you want to change gears as is typical in mountain driving in steep descents, the driver has to lean awkwardly away from all mirrors and standard driving position making it a potentially hazardous situation for the driver and occupants to be in. It has nothing to do with comfort, but rather normal functionality, keeping the driver and their attention unadjusted on the road, all surroundings with minimal, if any changes to their physical posture while in the drivers seat. The location of the gear shifters are in a totally unorthodox location, nearer to

NHTSA complaint 11753346, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

65,000 miles

The contact owns a 2023 GMC Acadia. The contact stated that while driving, the vehicle lost motive power in low gears while accelerating. There was a slight shudder. There were no warning lights illuminated. The contact stated that the vehicle was shuddering and shaking every 30 seconds. The vehicle was taken to the local dealer, where unknown repairs were conducted under the EVAP warranty. The vehicle was not diagnosed or repaired for the initial failure. The dealer test drove the vehicle but did not experience a failure. The failure recurred after leaving the dealer. The manufacturer was not notified. The failure mileage was approximately 65,000.

NHTSA complaint 11739034. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Acadia

Model year Complaints Recalls Deaths
2026 9 1 —
2025 65 0 —
2024 61 0 —
2022 49 3 —
2021 149 2 —
2020 105 6 —
2019 386 2 —
2018 396 2 —
2017 704 4 —
2016 236 4 —
2015 243 4 —
2014 462 6 —
2013 135 3 —
2012 296 5 —
2011 269 5 —
2010 343 4 1

Other 2023 GMC models

Every GMC on this site — 149 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst