Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 61 safety complaints
about the 2024 GMC Acadia with the US government. Of those, 2 describe a crash, 1 person was injured and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is the brakes,
named in 23 complaints, 38% of the total.
The typical failure was reported at 7,000 miles,
the median across the 7
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers July 2024 to September 2026 · How this is counted
What is on file
61 complaints on file
61
Complaints
2
Describe a crash
0
Mention fire
1
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
No recall campaign was matched to this year, make and model. That is not
the same as a clean vehicle: recalls are issued against production
ranges, and the only reliable check is your own VIN.
Which system owners named
Complaints naming each system
SERVICE BRAKES 23 · 38%
23 38%
FORWARD COLLISION AVOIDANCE 11 · 18%
11 18%
ENGINE 10 · 16%
10 16%
ELECTRICAL SYSTEM 8 · 13%
8 13%
POWER TRAIN 7 · 11%
7 11%
EXTERIOR LIGHTING 6 · 10%
6 10%
SEATS 3 · 5%
3 5%
BACK OVER PREVENTION 2 · 3%
2 3%
SERVICE BRAKES, HYDRAULIC 2 · 3%
2 3%
STRUCTURE 2 · 3%
2 3%
UNKNOWN OR OTHER 2 · 3%
2 3%
VEHICLE SPEED CONTROL 2 · 3%
2 3%
01223
One complaint can name several systems, so these add up to more than 61.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 29.
32 24 16 8
242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2024 GMC ACADIA, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
18.5%
17.4%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
Electronic Brake Module Component Failure
EA26006
Still open engineering analysis · opened August 21, 2026
the brakes
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
STEERING
1 injured · 47,000 miles
The contact owns a 2024 GMC Acadia. The contact stated that after an oil change, while starting the vehicle, the steering wheel became inoperable. The contact became aware that the top of the steering wheel was cracked and had popped out of place. The contact stated that while driving, the failure caused a cut on the hand. The vehicle was taken to the dealer, where the failure was confirmed. The contact was informed that the steering wheel needed to be replaced. The dealer referred the contact to the manufacturer for assistance, and a case was opened. The contact believed the failure might be related to the leather on the steering wheel, which had deteriorated due the changes in the …
NHTSA complaint 11764946, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
crash · towed
When backing into my driveway the brakes failed. I was nosing the car across the street towards the neighbors driveway so I could put the car in reverse and back it into the driveway. I applied the brakes while traveling at about 3-4mph when the brakes had little resistance and went straight to the floor and the vehicle continued moving forward. Attempted to apply brakes again and the same result. Ended up hitting the neighbors parked car in their driveway. Luckily it was a very low rate of speed so there was minimal damage and nobody was hurt. There were no warning lights present before, during, or after the incident. The vehicle got towed to a local GMC dealership who could not replicate …
NHTSA complaint 11765052, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
crash · towed
When backing into my driveway the brakes failed. I was nosing the car across the street towards the neighbors driveway so I could put the car in reverse and back it into the driveway. I applied the brakes while traveling at about 3-4mph when the brakes had little resistance and went straight to the floor and the vehicle continued moving forward. Attempted to apply brakes again and the same result. Ended up hitting the neighbors parked car in their driveway. Luckily it was a very low rate of speed so there was minimal damage and nobody was hurt. There were no warning lights present before, during, or after the incident. The vehicle got towed to a local GMC dealership who could not replicate …
NHTSA complaint 11765053, quoted in part. Filed by an owner and not verified by NHTSA or by us.
EXTERIOR LIGHTING
On September 26th, 2026 I got a random notification about needing to get my rear left turn signal checked out as it still functions but blinks rapidly. Today, September 28th, 2026, I visited my local dealership for the issue and was informed that they had received a bulletin regarding the concern but that instead of covering the defect tied to a "software anomaly", I was told it would be around $600 to replace. I feel this is a strong enough safety issue that should be considered for a recall as this is a widespread problem and should be covered by GM.
NHTSA complaint 11767507. Filed by an owner and not verified by NHTSA or by us.
STRUCTURE:BODY
Well, let’s try this again. The first try disappeared. The rear hatch seal on the vehicle has identical spots on both sides of the hatch that are mashed flat. I think this is being caused by the flat spots on the hatch itself. The vehicle is a total body and engine redesign. The flat spots allow for dust intrusion into the cabin all the way to the front of the cabin. We live on a gravel road, so we can see the intrusion, albeit it took a while to figure out where it was coming from. People in town won’t know. I videoed the seal and hatch the day before it was replaced by the dealership. My fear is that someone on a trip may get into trouble, because you know if dust can get in, carbon …
NHTSA complaint 11766577, quoted in part. Filed by an owner and not verified by NHTSA or by us.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Today, on [XXX] outside of Sapulpa Oklahoma, while in the inside lane of three southbound lanes, cruise control on at 80mph. The car suddenly reduced power, air conditioning stopped, assisted power brakes stopped working, gauge cluster full of flashing warnings. Pulled to the right shoulder, stopped with difficulty. Had to pump and stand on brakes to get stopped. Shut off engine, then restated and everything stated working again. Scary situation in heavy traffic. Lucky to be alive!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11766232. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, no campaign on file for this vehicle.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst