CSR

GMC · NHTSA safety record

2016 GMC Acadia

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 236 safety complaints about the 2016 GMC Acadia with the US government. Of those, 8 describe a crash, 2 mention a fire, 16 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the air bags, named in 130 complaints, 55% of the total. The typical failure was reported at 50,000 miles, the median across the 63 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers April 2016 to September 2026 · How this is counted

What is on file

236 complaints on file

236

Complaints

8

Describe a crash

2

Mention fire

16

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints halved year on year: 14 in the twelve months to 2026-Q2, against 32 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
AIR BAGS 130 · 55%
STEERING 26 · 11%
ELECTRICAL SYSTEM 25 · 11%
POWER TRAIN 21 · 9%
UNKNOWN OR OTHER 20 · 8%
ENGINE 13 · 6%
LANE DEPARTURE 9 · 4%
ELECTRONIC STABILITY CONTROL (ESC) 5 · 2%
SEAT BELTS 5 · 2%
SERVICE BRAKES 4 · 2%
EXTERIOR LIGHTING 3 · 1%
SEATS 3 · 1%
0 54 108

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 236.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 66.

72 54 36 18
16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2016 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2016 GMC ACADIA, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5% 16.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

23V334000 · May 10, 2023

The defect
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy
Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.

General Motors, LLC · up to 995,085 vehicles across all model years covered

AIR BAGS:CRITICAL FASTENERS

21V246000 · April 8, 2021

The defect
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
The risk
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

General Motors, LLC · up to 108 vehicles across all model years covered

SEATS

15V833000 · December 11, 2015

The defect
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
The risk
If the seat frame is not welded in the correct places, the seat may not perform as intended, and in the event of a crash, the seat occupant could be at an increased risk of injury.
The remedy
GM will notify owners, and dealers will inspect the third row left side lower seat frame, replacing it as necessary, free of charge. The recall began on January 29, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782 or Buick customer service at 1-800-521-7300. GM's number for this recall is 21930.

General Motors LLC · up to 2,633 vehicles across all model years covered

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

15V609000 · September 29, 2015

The defect
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
The risk
A wiper motor that overheats increases the risk of a fire.
The remedy
GM has notified owners, and dealers will replace the windshield wiper motor cover assembly, free of charge. Owners are advised not to use their front windshield wipers until the wiper cover has been replaced. If weather conditions prevent operation of the vehicle without using the windshield wipers, GM will make arrangements to pick up the vehicle for servicing. The recall began on September 30, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, and GMC customer service at 1-800-462-8782. GM's number for this recall is 15780.

General Motors LLC · up to 29,295 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEATS

8 injured · crash · towed · 44,003 miles

ON APRIL 5, 2018, MY FAMILY AND I (FRONT PASSENGER) WERE IN A HEAD ON COLLISION. UPON IMPACT MY SEAT'S LOCKING MECHANISM LOST CONTROL OF MY SEAT CAUSING ME TO BE THROWN FORWARD AND IMPACTING THE DASHBOARD, WHICH I BELIEVE CONTRIBUTED TO MY INJURY, FRACTURED L1 AND L2.

NHTSA complaint 11091687. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured · fire · crash · towed

TL* THE CONTACT OWNS A 2016 GMC ACADIA DENALI. WHILE THE DRIVER WAS PLACING THE KIDS IN THE CAR SEAT, WITH THE KEY REMOVED FROM THE IGNITION SWITCH AND THE GEAR SHIFTER IN PARK, A TICKING NOISE WAS HEARD. THE VEHICLE ROLLED AWAY AND CRASHED INTO A PILLAR. THE FUEL TANK RUPTURED AND CAUSED A FIRE. THE VEHICLE WAS TOWED TO A SAFE LOCATION. THE DRIVER SUFFERED MINOR INJURIES AND THE PASSENGERS WERE UNINJURED. THE DRIVER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint 11000142. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 130,000 miles

The contact owned a 2016 GMC Acadia. The contact stated that when she had placed the vehicle in reverse (R), and was applying the accelerator pedal, all of the air bags deployed. The contact stated that she lost control of the vehicle and crashed into her neighbor's house. The contact stated that she was rendered unconscious. The contact stated that when she recovered consciousness the police were on scene and issued her a traffic citation. The contact stated that no emergency medical personnel were called to the scene of the accident. The contact stated that she had not gone to a doctor, but she had pain in her back and had bruises on both legs and feet. The contact stated that the vehicle

NHTSA complaint 11663648, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I was in an accident and my AIRBAGS DID NOT DEPLOY. Filed claim with progressive insurance (claim # [XXX]) which they have declared the vehicle a TOTAL LOSS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11665505. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Transmission torque converter required replacement

NHTSA complaint 11762306. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Technician told me the engine "grenaded itself". "Cylinder #4 melted into the side walls of the cylinder wall caused by air to fuel mix ratio controlled by the ECU failure to mix appropriately." My family and I were traveling for Easter and were stranded on the side of the highway. I had a private repair shop (Greenville Auto Clinic LLC) confirm as well as the local dealership Greenville Chevy. The vehicle required an engine replacement. I did contact GMC's Zone Manager out of Atlanta, GA for assistance, he reduced the bill from over $10,000 down to $6098. There was no error messaging, only an engine that would not respond to the accelerator pedal. The engine would try to accelerate, but

NHTSA complaint 11760423, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
The cable that attaches the front driver seatbelt to the base of the seat (left side), suddenly broke when simply buckling the belt.

NHTSA complaint 11750306. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
TRANSMISSION BEGAN HESITATING AROUND 1800RPM WITH ONLY 92,000 MILES SHOWING ON THE ODOMETER. IT FEELS LIKE A FLUTTER AS THE TRANSMISSION SHIFTS INTO THE NEXT GEAR. I HAVE HEARD THE 2016 YEAR GROUP HAS HAD TRANSMISSION PROBLEMS. BELIEVE A RECALL IS JUSTIFIED.

NHTSA complaint 11746913. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

fire

Without warning transmission overheated, blew out fluid and caught the front end of the vehicle on fire

NHTSA complaint 11742435. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The torque converter has been going since before I bought this vehicle. When the RPMs are between one and two, the entire vehicle starts shaking and there is no acceleration. This is a huge safety concern, especially with traffic.

NHTSA complaint 11735163. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Acadia

Model year Complaints Recalls Deaths
2026 9 1 —
2025 65 0 —
2024 61 0 —
2023 43 4 —
2022 49 3 —
2021 149 2 —
2020 105 6 —
2019 386 2 —
2018 396 2 —
2017 704 4 —
2015 243 4 —
2014 462 6 —
2013 135 3 —
2012 296 5 —
2011 269 5 —
2010 343 4 1

Other 2016 GMC models

Every GMC on this site — 149 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst