CSR

GMC · NHTSA safety record

2019 GMC Acadia

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

379

Complaints

5

Crashes

2

Fires

2

Injuries

0

Deaths

Owners of the 2019 GMC Acadia have filed 379 safety complaints with NHTSA between January 2019 and August 2026. The most complained-about system is the power train, named in 152 of them (40%). The typical failure was reported at 39,998 miles, the median across the 81 complaints that gave an odometer reading.

Complaints rose by half year on year: 113 in the twelve months to 2026-Q1, against 70 in the twelve before.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

TIRES

21V115000 · February 25, 2021

The defect
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
The risk
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

General Motors, LLC · up to 33,838 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

20V668000 · October 29, 2020

The defect
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
The risk
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
The remedy
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

General Motors LLC · up to 194,105 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 379.

POWER TRAIN 152 40%
UNKNOWN OR OTHER 119 31%
ELECTRICAL SYSTEM 104 27%
ENGINE 50 13%
STEERING 32 8%
SERVICE BRAKES 16 4%
EXTERIOR LIGHTING 10 3%
FORWARD COLLISION AVOIDANCE 6 2%
LANE DEPARTURE 6 2%
ENGINE AND ENGINE COOLING 5 1%
SUSPENSION 5 1%
FUEL/PROPULSION SYSTEM 4 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 103.

2019 2025 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 33,717 miles

The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empty in seconds and the engine stalled. The vehicle was taken to the local dealer where the brakes

NHTSA complaint 11441919, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured

The Rear Hood was opened to get groceries. All of a sudden the hood came down on my back. I had to push the hood up manually, and tried to close with remote or with button on the hood but the Rear hood would not close. I then had to manually close the hood. On August 11, 2021 I took the car to the dealer and they replaced both Rear Hood Struts that wear leaking fluid. This SUV is only 2 years old with 16000 miles and should not be having these type of safety issues that can potentially be life threatening.

NHTSA complaint 11432670. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 65,000 miles

The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, she noticed that the engine caught on fire with no warning light illuminated. The fire was put out by the Chicago Fire Department and after the vehicle was inspected the cause of the fire was determined as a failure with the electrical system. A police report was filed with the Chicago Police Department and a report was provided. No injuries occurred and no medical attention was needed. The vehicle was not towed. The dealer was contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

NHTSA complaint 11596514. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

Fire Started in Center Console

NHTSA complaint 11749071. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
See attached file

NHTSA complaint 11756510. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
shifter micro-switch is not working and is available for inspection upon request. Vehicle is not shutting off as it is indicating shift to park. The vehicle unable to shut off can cause issues while parked in the garage still running and worried about causing a fire. Problem diagnosed by private individual but have plans on taking it to dealership. The shift to park indicator issue has been occurring for almost a year and has progressively gotten worse. I have noticed other vehicles with the same make/model/year have had similar issues with known defects that a recall was issued.

NHTSA complaint 11754369. Filed by an owner and not verified by NHTSA or by us.

ENGINE

154,428 miles

The contact owns a 2019 GMC Acadia. The contact stated that while driving at an undisclosed speed, the transmission failed to properly shift gears and the vehicle failed to exceed 40 MPH while driving. The contact stated that the transmission failed to shift above third gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who discovered that there was no transmission fluid inside the torque converter. The vehicle was scanned and displayed an issue with the transmission control module. The local dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 20V668000 (Power Train). The vehicle was not diagnosed or

NHTSA complaint 11754373, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I was at a red light, I went to drive as the light turned green and my car stopped and wouldn’t drive, I could go into neutral to get out of way but anything the car would stop. There is no codes or lights turned on my dash though.

NHTSA complaint 11753750. Filed by an owner and not verified by NHTSA or by us.

STEERING
I am submitting this complaint to request that NHTSA investigate a potential safety defect involving the engine coolant temperature monitoring system, thermostat/engine coolant temperature sensor system, and its relationship to reduced steering assist in 2019 GMC Acadia vehicles. My 2019 GMC Acadia, currently at approximately 61,500 miles, has experienced the following symptoms: • The engine temperature gauge remains flat or reads abnormally low/cold. • The cooling fans run continuously at extremely high speed, creating a loud "screaming" fan noise. • The vehicle displays the warning message "Steering Assist is Reduced — Drive with Care." • The vehicle has a history of diagnostic trouble

NHTSA complaint 11753437, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
WHEN I PUT THE CAR IN PARK, I GET AN ERROR MESSAGE THAT SAYS SHIFT TO PARK AND IT TAKES PUTTING IN PARK NUMEROUS TIMES TO GET IT TO CLEAR SO I CAN TRUN THE CAR OFF AND LOCK IT. I KNOW THERE HAVE BEEN SOME MODELS THAT HAVE BEEN RECALLED DUE TO THIS PROBLEM, HOWEVER MINE IS NOT INCLUDED IN THAT RECALL. I WOULD LIKE TO KNOW WHY IT IS NOT INCLUDED AND IF THERE IS ANY HELP AVAILABLE TO CORRECT THIS ISSUE.

NHTSA complaint 11752377. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Acadia

Model year Complaints Recalls Deaths
2025 61 0
2024 55 0
2023 41 4
2022 48 3
2021 146 2
2020 97 6
2018 390 2
2017 701 4
2016 234 4
2015 242 4
2014 461 6
2013 135 3
2012 296 5
2011 269 5
2010 343 4 1

Other 2019 GMC models

Every GMC on this site — 144 vehicles, 425 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst