CSR

GMC · NHTSA safety record

2017 GMC Acadia

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

701

Complaints

10

Crashes

2

Fires

15

Injuries

0

Deaths

Owners of the 2017 GMC Acadia have filed 701 safety complaints with NHTSA between September 2016 and July 2026. The most complained-about system is the power train, named in 234 of them (33%). The typical failure was reported at 32,900 miles, the median across the 380 complaints that gave an odometer reading.

Complaints fell 40% year on year: 65 in the twelve months to 2026-Q1, against 109 in the twelve before.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

23V334000 · May 10, 2023

The defect
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy
Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.

General Motors, LLC · up to 995,085 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

18V358000 · May 31, 2018

The defect
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
The risk
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
The remedy
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.

General Motors LLC · up to 895 vehicles across all model years covered

POWER TRAIN:DRIVELINE:DRIVESHAFT

17V516000 · August 22, 2017

The defect
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
The risk
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
The remedy
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.

General Motors LLC · up to 2,905 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

16V802000 · November 4, 2016

The defect
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
The risk
If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.

General Motors LLC · up to 1,844 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 701.

POWER TRAIN 234 33%
ELECTRICAL SYSTEM 193 28%
UNKNOWN OR OTHER 167 24%
AIR BAGS 76 11%
ENGINE 61 9%
SERVICE BRAKES 33 5%
STEERING 33 5%
EXTERIOR LIGHTING 25 4%
LANE DEPARTURE 17 2%
ELECTRONIC STABILITY CONTROL (ESC) 13 2%
FORWARD COLLISION AVOIDANCE 13 2%
SEAT BELTS 13 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 120.

2016 2019 2026
2016 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

4 injured · crash · towed

We had a head on collision on 4/26/23. The other at fault vehicle airbags did in fact deploy and we believe ours should have also deployed but Didn’t. We have dash cam footage to see the impact and at that speed, one would anticipate airbags deploying.

NHTSA complaint 11520363. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · towed · 150,000 miles

The contact owns a 2017 GMC Acadia. The contact stated that while parked at her work, she had attempted to start the vehicle and was unable. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred. The contact had smelled the strong odor of gasoline from the front end of the vehicle. The contact stated a co-worker had looked underneath the vehicle and confirmed the leak of gasoline. The contact had taken the vehicle back to the same independent mechanic, who advised that the fuel pump had failed and needed to be replaced. The vehicle was repaired.

NHTSA complaint 11724860, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 4,500 miles

MY HUSBAND AND I WERE IN A VERY SERIOUS CAR ACCIDENT AND I'M CONCERNED BECAUSE OUR AIR BAGS DID NOT DEPLOY. WE WERE TRAVELING ON A DIAGONAL STREET IN CHICAGO AND HE WAS GOING STRAIGHT. MY RIGHT FRONT FENDER HIT HIS RIGHT FRONT FENDER. HIS AIR BAGS DEPLOYED BUT OURS DID NOT. THE ER TOLD ME IT WAS LIKELY I HIT THE STEERING WHEEL AND IT COULD TAKE UP TO NINE MONTHS TO HEAL FROM HAVING WHIPLASH IN MY SHOULDERS AND NECK. MY HUSBAND HAS BEEN DIAGNOSED AS HAVING A CONTUSION. WE HIT REALLY HARD I WAS TRAVELING ABOUT 25 MPH AND HE WAS PROBABLY DOING 45 MPH. THIS IS A REAL SAFETY ISSUE. MY AIR BAGS MAY OR MAY NOT HAVE MADE THE DIFFERENCE BUT I BELIEVE THEY SHOULD HAVE DEPLOYED.

NHTSA complaint 11222811. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 12,000 miles

THE VEHICLES BRAKES BECAME DEFECTIVE AND STOPPED WORKING WHICH CAUSED AN ACCIDENT.

NHTSA complaint 11083806. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My Acadia went into limp Mode displaying low power mode on the screen and wouldn’t start for a couple days after. Lights started illuminating on the dash as abs, traction control, and stanilitrack, then check engine light came on and my gmc app displayed code p2138. I have had since low power and extremely high gas consumption.

NHTSA complaint 11751463. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Something inside the wheel started smoking and my gmc app displayed low break fluid. I pulled over and had someone come out two days later. The breakpad had uneven wear and the caliper had a broken seal on it which in turn tore the caliper up! This was not a safe situation to have with 4 kids in the car. This car has been one problem after another !

NHTSA complaint 11751467. Filed by an owner and not verified by NHTSA or by us.

TIRES
P235/65r18, 106v 3 of the 4 tires are bubbled out lose air and are constantly feeling as if they are hydroplaning with lack of ice water or snow, constantly having to fill the tires with air. One has popped completely and am driving on a spare tire. It is unsafe to drive, 33 of the 4 tpms sensors have quit working as well:

NHTSA complaint 11751472. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Shift to park take forever to get it to recognize that vehicle is in park. my lane departure only works sometimes.

NHTSA complaint 11750345. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash · 99,968 miles

The contact owns a 2017 GMC Acadia. The contact stated that while the vehicle was parked on an incline with the engine turned off, the contact's toddler was able to shift into drive(D), and the vehicle rolled backwards, hit a light pole and a basketball stand, causing damage to the front driver-side door. No police report was filed, and no injuries were reported. The contact was unable to shift back into park(P) and was forced to start the vehicle in neutral(N). The contact was then unable to shut off the vehicle as the gear shifter was no longer in park(P). Upon investigation, the contact learned that it was necessary to manually flip a switch underneath the gear console for the vehicle to

NHTSA complaint 11749319, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

30,000 miles

The contact owns a 2017 GMC Acadia. The contact stated that after shifting into park (P), the vehicle failed to shut off because it failed to recognize that the gear shifter was in park (P). The "Shift To Park" warning message was displayed on the instrument panel. The contact jiggled the gear shifter button several times until the vehicle responded as intended and turned off. The contact stated that the failure occurred intermittently but became frequent. A dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the vehicle, and a diagnostic estimate was provided. The vehicle was not repaired. The failure mileage was approximately

NHTSA complaint 11749380, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Acadia

Model year Complaints Recalls Deaths
2025 61 0
2024 55 0
2023 41 4
2022 48 3
2021 146 2
2020 97 6
2019 379 2
2018 390 2
2016 234 4
2015 242 4
2014 461 6
2013 135 3
2012 296 5
2011 269 5
2010 343 4 1

Other 2017 GMC models

Every GMC on this site — 144 vehicles, 425 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst