CSR

GMC · NHTSA safety record

2023 GMC Canyon

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 62 safety complaints about the 2023 GMC Canyon with the US government. Of those, 1 mentions a fire, 1 person was injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 20 complaints, 32% of the total. The typical failure was reported at 3,000 miles, the median across the 12 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2023 to September 2026 · How this is counted

What is on file

62 complaints on file

62

Complaints

0

Describe a crash

1

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 20 · 32%
FORWARD COLLISION AVOIDANCE 19 · 31%
ENGINE 10 · 16%
SERVICE BRAKES 8 · 13%
LANE DEPARTURE 7 · 11%
POWER TRAIN 6 · 10%
UNKNOWN OR OTHER 6 · 10%
EXTERIOR LIGHTING 5 · 8%
STRUCTURE 4 · 6%
STEERING 3 · 5%
VEHICLE SPEED CONTROL 3 · 5%
VISIBILITY/WIPER 3 · 5%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 62.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 21.

24 18 12 6
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 GMC CANYON, and it is a separate question from what owners report going wrong later.

Test PU/CC 4WD PU/CC RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

SEAT BELTS:CRITICAL FASTENERS

24V703000 · September 19, 2024

The defect
General Motors, LLC (GM) is recalling certain 2023-2024 Chevrolet Colorado and 2023 GMC Canyon vehicles. The left or right front seat may have a seat belt buckle attachment bolt that was not tightened properly.
The risk
A loose seat belt may not properly restrain an occupant in a crash, increasing the risk of injury.
The remedy
Dealers will tighten the left and right front seat belt buckle attachment bolts, free of charge. Owner notification letters were mailed October 30, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N242453720.

General Motors, LLC · up to 151 vehicles across all model years covered

WHEELS:LUGS/NUTS/BOLTS/STUDS

24V237000 · March 28, 2024

The defect
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front wheel hub bolts may have been over-tightened and damaged during installation.
The risk
Damaged bolts may loosen or break, which can result in a loss of vehicle control and increase the risk of a crash.
The remedy
Dealers will replace the left and right front wheel hub bolts, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232431480.

General Motors, LLC · up to 17 vehicles across all model years covered

ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

24V133000 · February 22, 2024

The defect
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front camera module (FCM) system may falsely detect an obstacle, causing the automatic emergency braking (AEB) to engage unexpectedly.
The risk
Unexpected automatic emergency braking can cause the vehicle to abruptly stop or slow down, increasing the risk of a crash.
The remedy
Dealers will update the front camera module (FCM) software, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424660.

General Motors, LLC · up to 55,755 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Electronic Brake Module Component Failure

EA26006

Still open engineering analysis · opened August 21, 2026

the brakes

On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

fire

While driving I saw smoke and when I pulled over I seen fuel leaking from the gas tank area. Where it was leaking it ignited and the fire department had to put out the fire and the truck is totaled

NHTSA complaint 11743819. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Vehicle had brake system failure while driving nearly resulting in two accidents due to an inability to deccelerate. Brake System Failure notification came on screen along with other safety warnings and a check engine light has stayed on since.

NHTSA complaint 11766597. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
While i was driving on the highway at 85 mph the truck went into limp mode causing the truck to slow down at a dangerous distance. My body was forced forward causing me to lose a portion of control and causing other drivers behind me to slam on their breaks. I pulled over and turned it off for a few minutes then resumed my travel. About 30 minutes later it happened again at 80 mph the exact same way. After taking it to the dealership they said it was a faulty solenoid in the valve body.

NHTSA complaint 11765498. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

39,000 miles

The contact owns a 2023 GMC Canyon. The contact stated that while driving at approximately 50 MPH, the anti-lock braking system, brake warning light, low oil, low fuel, seat belt warning light, parking brake, temperature gauge, forward collision warning, and various other warning lights and messages illuminated. The contact depressed the brake pedal to the floor; however, the vehicle only decelerated to 15 MPH and failed to come to a complete stop. The instrument panel screen blacked out twice before the vehicle eventually rolled to a stop. The Forward Collision Unavailable warning message and Check Engine light then illuminated. The contact activated the hazard lights and drove at 5 MPH to

NHTSA complaint 11760898, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
Unknown

NHTSA complaint 11760392. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
The vehicle’s headlights are malfunctioning, creating a safety concern. The issue was reported to the dealership and GMC Customer Care, but it remains unresolved. The dealership offered repair assistance, but GMC Customer Care stated that no additional assistance is available.

NHTSA complaint 11756924. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
The vehicle’s headlights are malfunctioning, creating a safety concern. The issue was reported to the dealership and GMC Customer Care, but it remains unresolved. The dealership offered repair assistance, but GMC Customer Care stated that no additional assistance is available.

NHTSA complaint 11756926. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Canyon

Model year Complaints Recalls Deaths
2026 8 2 —
2025 8 2 —
2024 206 3 —
2022 26 1 —
2021 11 2 —
2018 52 1 —
2017 66 1 —
2016 269 4 —
2015 303 8 —
2012 23 2 —
2011 12 5 —
2010 8 2 —

Other 2023 GMC models

Every GMC on this site — 149 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst